Laurel Ford Lincoln
Windber, PA
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It has been very hard to communicate with the service department. I always feel like I am putting them out. In addition, there was no communication from their end to let me know how the service was going department. I always feel like I am putting them out. In addition, there was no communication from their end to let me know how the service was going and allow me to ask questions about the service. More
Honestly I wouldn’t go anywhere else. I think my 2024 Lincoln is number 7 for me with laurel and my guy Scott Long. Everyone there goes above and beyond to help with anything you need I think my 2024 Lincoln is number 7 for me with laurel and my guy Scott Long. Everyone there goes above and beyond to help with anything you need. From sales to service they are top notch. More
Vehicle in for inspection. Laurel had redone the complete brake systems last May for inspection. On this visit, we were advised that "pivots" required replacement for a cost ex Laurel had redone the complete brake systems last May for inspection. On this visit, we were advised that "pivots" required replacement for a cost exceeding $700. I, nor any of my colleagues, have ever heard of "pivots" on brakes. I declined the service and picked up our truck. The Service Advisor could not explain "pivots" either. I took it to another inspection station and the vehicle was inspected, and we were told the brakes were perfectly fine. As a purchaser and service customer of Laurel since 2015, you have just lost a loyal customer. I don't appreciate trying to scam my wife. More
Laurel Ford in Wndber Pa. has satisfactorily corrected my issue. I only gave an4 star rating because as a result of the work done was neglecting to do some type of cleanup of has satisfactorily corrected my issue. I only gave an4 star rating because as a result of the work done was neglecting to do some type of cleanup of the coolant from under the vehicle. I noted fluid on my garage floor after I parked the vehicle for the evening. More