Back

Laurel BMW of Westmont - Service Center

Westmont, IL

4.6
352 Reviews

352 Reviews of Laurel BMW of Westmont - Service Center

Sort by
January 25, 2024

Lexi is the best advisor in the dealer. I got a major service done on my M3, and I was in and out in under 2 hours. On top of that Lexi gave me a free detail. She gives a true luxury experi More

by 3963mikeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi
Jan 28, 2024 -

Laurel BMW of Westmont responded

Hi, we're happy you found our staff to be so supportive during your experience here at Laurel BMW of Westmont. If you ever need help, just give us a call. Happy motoring!

January 24, 2024

Westmont BMW offers wonderful service. I brought my car in recently for service. I had a couple concerns regarding my infotainment system and also questions on performance during winter/ic More

by Alfonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi
Jan 28, 2024 -

Laurel BMW of Westmont responded

Hi Alfonso, we're happy you found our staff to be so supportive during your experience here at Laurel BMW of Westmont. We're looking forward to your next visit with us!

January 24, 2024

Service here was great, and efficient on my X5! I also received a complimentary detail. Alexis was great, will definitely be coming back! More

by X5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis McAdams
Jan 28, 2024 -

Laurel BMW of Westmont responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

January 24, 2024

I brought in my X5 with for a service and a funny noise from the back of the car I was greeted by Alexis Mcadams and she made sure I was heard and my car was taken car of in a timely matter. Keep communica More

by Veroscln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Mcadams
Jan 28, 2024 -

Laurel BMW of Westmont responded

Hi, we're happy you found our staff to be so supportive during your experience here at Laurel BMW of Westmont. If you need more help, our team is available to talk -- safe travels!

January 24, 2024

Had my M3 in for a wheel swap and alignment. Alexis greeted me when I came in and was very approachable and provided me with a great service. Communication was quick. The overall service was fla More

by mcadams1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Jan 28, 2024 -

Laurel BMW of Westmont responded

Hi, we're happy you found our staff to be so supportive during your experience here at Laurel BMW of Westmont. Feel free to stop by if you ever need any more help.

January 24, 2024

First time at this dealership and I had an amazing experience with Alexis McAdams. I received an inspection video which is something I’ve never seen before at any other BMW. Thank you Alexis and Laure More

by annavqz8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis McAdams
Jan 28, 2024 -

Laurel BMW of Westmont responded

Hi, we're happy you found our staff to be so supportive during your experience here at Laurel BMW of Westmont. Until the next time we meet, take care!

December 19, 2023

The fact that i only go to this dealership to lease or buy BMW cars/SUV's is a good enough testament on how i value their service and professionalism. My last visit was again a very pleasant one. Bla More

by Beamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake FARMER, JEFF ABBAS
Dec 22, 2023 -

Laurel BMW of Westmont responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 18, 2023

Jay Buis was most helpful to me and a delight to work with. He went above and beyond for me. More

by bderickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Bois
Dec 21, 2023 -

Laurel BMW of Westmont responded

Hi, we're happy you found our staff to be so supportive during your experience here at Laurel BMW of Westmont. Feel free to stop by if you ever need any more help.

December 18, 2023

Jay Buis is quick to respond and guide to the repairs needed. He’s been my service person for over 20 years and why I buy BMWs. More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Buis
Dec 18, 2023 -

Carrie responded

Jay Buis is quick to respond and guide to the repairs needed. He’s been my service person for over 20 years and why I buy BMWs.

Dec 21, 2023 -

Laurel BMW of Westmont responded

Hi Carrie, we're happy you found our staff to be so supportive during your experience here at Laurel BMW of Westmont. Feel free to stop by if you ever need any more help.

December 18, 2023

I like going there. Helpful and pleasant. The mechanics video explanation of repair and vehicle status is amazing. My service rep, James Randall, is very thorough and k More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Randall
Dec 21, 2023 -

Laurel BMW of Westmont responded

Hi, we are pleased to hear you had such a positive experience with us, Greg! Don't hesitate to call us if you ever need anything. Be safe on the road!

...
4
...