Laurel BMW of Westmont - Service Center

James Randle is my Service technician. He provided excellent service this past week and is very helpful answering all of my questions. Patrick Bales He provided excellent service this past week and is very helpful answering all of my questions. Patrick Bales More

Timely assistance at arrival to dealership, good explanation of the work to be done at 50,000 miles, small video of the status of brakes and tires condition provided good compliment to work done on explanation of the work to be done at 50,000 miles, small video of the status of brakes and tires condition provided good compliment to work done on time. Great loaner to check latest models for drive and comfort. More

Gone downhill. Prepare to be significantly upcharged for routine maintenance. Service managers only out to make a buck, complete waste of time and money. Prepare to be significantly upcharged for routine maintenance. Service managers only out to make a buck, complete waste of time and money. More

The dealership always provides great service. Jay Buis is great to work with every time. Jay Buis is great to work with every time. More

Always attentive and prompt with requests. James is a great service advisor and always responds. James is a great service advisor and always responds. More

Always professional and ready to help ! My car runs and looks like new Thanks again My car runs and looks like new Thanks again More

The place is large, with comfortable waiting areas. They are professional and give you plenty of information before you decide what to spend. When I turned out to need to leave the car overnight, they They are professional and give you plenty of information before you decide what to spend. When I turned out to need to leave the car overnight, they quickly arranged a suitable rental at their expense. More

This dealership always do great work and are so friendly. And they give me the chance to drive nice loaner vehicles which makes me want to purchase a newer vehicle. And they give me the chance to drive nice loaner vehicles which makes me want to purchase a newer vehicle. More

Great service and great experience from my service rep to the waiting area proving drinks. the waiting area proving drinks. More

We used to go to a Motor Werks Barrington where we bought the car after bringing the car to the BMW of Westmont I won’t go elsewhere. Tony our service manager is always great a truly honest and nice guy ther the car after bringing the car to the BMW of Westmont I won’t go elsewhere. Tony our service manager is always great a truly honest and nice guy there to help every step of the way. More