Laurel BMW of Westmont - Service Center

Jay Buis was excellent as always, he answered my questions and explained pricing. The dealership was clean and everyone was courteous and j was comfortable waiting in your nice guest lounge. questions and explained pricing. The dealership was clean and everyone was courteous and j was comfortable waiting in your nice guest lounge. More

It’s my local BMW dealer. It was my first service with them because I bought my car 2 months ago.I was extremely satisfied with the service and the way they are treating their It was my first service with them because I bought my car 2 months ago.I was extremely satisfied with the service and the way they are treating their customers.I will keep servicing my vehicle there.Thanks guys,keep it up! More

In the 23 years I’ve been coming to Laurel, James Randall high attention to quality customer service standards is the reason I’m a loyal customer. James communicates progress throughout the service lifecycle high attention to quality customer service standards is the reason I’m a loyal customer. James communicates progress throughout the service lifecycle, provides practical repair suggestions and always feel he is a strong advocate on behalf of the customer. More

The service department is the major reason I buy my BMWs at this dealership. Jay Buis is tremendous. He is their best service adviser at this dealership. Jay Buis is tremendous. He is their best service adviser More

Laurel BMW is very professional and thorough in their service department. I rated them 5 Stars!! service department. I rated them 5 Stars!! More

Excellent service experience with Nick and Cooper. Purchasing was also very easy and streamlined. Highly recommended. Purchasing was also very easy and streamlined. Highly recommended. More

I’m originally a customer from MN. The level of customer service here is lacking. Every time a come to this dealership, with an appointment, I always here over 2 hours. That’s unaccept The level of customer service here is lacking. Every time a come to this dealership, with an appointment, I always here over 2 hours. That’s unacceptable. More

Service appointment was easy to make and convenient. Courteous service was performed as scheduled and returned washed as usual. Courteous service was performed as scheduled and returned washed as usual. More

The deal in Westmont is very good and professional attitude. They recommend to repair which I did not know after inspection attitude. They recommend to repair which I did not know after inspection More

Service Advisor James Randall always gives the best professional advice and service on every visit for both of our cars. professional advice and service on every visit for both of our cars. More