Laurel BMW of Westmont - Service Center

Laurel BMw Westmont offered great service in a timely manner. They always answered my questions manner. They always answered my questions More

Service was satisfactory and the service advisor was very helpful and professional. The car was ready at the time it was promised helpful and professional. The car was ready at the time it was promised More

Making appointment was simple. Multiple reminders with someone annoying. Appointment was on time and work was done promptly. Price was essentially as promised except for the $60 “s Multiple reminders with someone annoying. Appointment was on time and work was done promptly. Price was essentially as promised except for the $60 “service fee“. Not sure this is necessary, sounds like pure profit. Generally pleased with service. More

The service manager was very helpful. The technician video'd his inspection of the car and narrated his thoughts. This was very innovative and helpful. The technician video'd his inspection of the car and narrated his thoughts. This was very innovative and helpful. More

Laurel and all other staff was very helpful and polite. It is a great experience every time we come! It is a great experience every time we come! More

Great service and very courteous and knowledgeable people. Explained everything my car needed clearly and went over all the costs prior to the work being done. people. Explained everything my car needed clearly and went over all the costs prior to the work being done. More

Great customer service and done in timely manner definitely recommend bmw to everyone great job. definitely recommend bmw to everyone great job. More

Great service and attention to detail. Very clear about timelines for service. My only issue is they didn’t have a car to offer when my car stayed at the shop all day. Very clear about timelines for service. My only issue is they didn’t have a car to offer when my car stayed at the shop all day. More

Thank you Tony for extending great service in an emergency situation! Professional, efficient, and knowledgeable. emergency situation! Professional, efficient, and knowledgeable. More

Andy took care of everything! Very professional and knowledgeable! He is an asset to this service department! Very professional and knowledgeable! He is an asset to this service department! More