Laurel BMW of Westmont - Service Center

Dean was very helpful as per usual. It’s always a pleasure to do business with him. 5 star service is the norm. It’s always a pleasure to do business with him. 5 star service is the norm. More

My overall experience was positive. I worked with two service advisors across my visits. One was good and the other should’ve been better. On my first visit, the service advisor didn’t I worked with two service advisors across my visits. One was good and the other should’ve been better. On my first visit, the service advisor didn’t inform me of the available maintenance programs until after I spent 4 hours at the dealership. I had to make a second visit because of this. I emailed the service advisor prior to my visit asking him to have a part in stock so that I wouldn’t need to make a third visit. I never heard back from him. During my appointment, they needed to replace my lights under warranty but didn’t have it in stock. The same very lights I had asked the service advisor during the week. I needlessly had to wait over the weekend until they could get the part More

Excellent Sales and service, Communication from service over the top. I would definitely buy another BMW from them . over the top. I would definitely buy another BMW from them . More

Great, professional service by Laurel BMW in Westmont, IL . Blake was very professional and attentive with his advice on what services my car needed, making sure that I had a full understanding of what was b . Blake was very professional and attentive with his advice on what services my car needed, making sure that I had a full understanding of what was being done. In addition, it was also great that Laurel BMW sends out videos explaining the work being done - this is something that not many other places do! The waiting "lounge" is always neat and clean, which makes for a much more pleasant experience waiting for my car to be serviced. And let's not forget about the Starbucks coffee - definitely a nice touch! More

Yes very good service. Awesome place. Awesome people. Awesome vibe. Very nice very good. 5 star. Awesome place. Awesome people. Awesome vibe. Very nice very good. 5 star. More

Very helpful staff that was able to resolve a mechanical issue quickly. Great communications while I was without my car. issue quickly. Great communications while I was without my car. More

Great Service and Tyler was really helpful through the process. I would definitely recommend Tyler and BMW of Westmont if you need to buy or service your car. process. I would definitely recommend Tyler and BMW of Westmont if you need to buy or service your car. More

Laurel BMW of Westmont is a world-class new millennium dealership with pace setting customer service design. I have experienced agents in sales and service and I'm always highly satisfied. I will rema dealership with pace setting customer service design. I have experienced agents in sales and service and I'm always highly satisfied. I will remain a customer of Laurel BMW due to my sense of personal relationship and my interacting with Laurel BMW’s personnel. More

I called regarding service on Wednesday and an Appointment was quickly scheduled for the next day (Thursday). Timeliness could not have been better. Appointment was quickly scheduled for the next day (Thursday). Timeliness could not have been better. More

Great customer care by the service team. Easy to schedule service. Very responsive and timely communication. Easy to schedule service. Very responsive and timely communication. More