
Laura Ford of Sullivan
Sullivan, MO
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The salesman we dealt with, Blake Key, was not helpful and hard to get hold of. On 6/30/23, we finally purchased the Bronco we ordered in Oct 2021. That wasn’t Blake or the dealership’s fault. But whoever and hard to get hold of. On 6/30/23, we finally purchased the Bronco we ordered in Oct 2021. That wasn’t Blake or the dealership’s fault. But whoever input the final order made two mistakes, so the Bronco I ended up with wasn’t my first or second choice. Thought I was ordering a 2022 (first choice) ended up with a 2023 that had wrong color seats and dash (separate inputs). I was told my options included ordering a new one in colors I wanted, but no guarantee they would still be making Broncos by then. Got 0 concessions from them for my trouble. I hate stress, and that’s what I got from Laura Ford. More
Blake Key went above and beyond today. Walked in looking for a Bronco and a great deal, left with both. He listened to everything I wanted and never tried to push anything I didn't. 100% c Walked in looking for a Bronco and a great deal, left with both. He listened to everything I wanted and never tried to push anything I didn't. 100% coming back and would recommend! More
Mark B took great care of us, and made our new Explorer purchase smooth and easy. He was wonderfully helpful in showing us the many features of our new vehicle, and we wouldn't go anywhere else for a new v purchase smooth and easy. He was wonderfully helpful in showing us the many features of our new vehicle, and we wouldn't go anywhere else for a new vehicle! More
We had a great experience with Laura Ford. Our sales associate, Jayme Key, was easy to work with. He made sure we were fully informed about our purchase and answered all of our questions. It w Our sales associate, Jayme Key, was easy to work with. He made sure we were fully informed about our purchase and answered all of our questions. It was definitely worth our drive. More
GREAT SALESMAN! Purchasing was so easy! Our sales associate (JIM RUSSO) was amazing! They were so easy to deal with, very respectful and fair. We were in and out i Purchasing was so easy! Our sales associate (JIM RUSSO) was amazing! They were so easy to deal with, very respectful and fair. We were in and out in a new Ford Edge in 2 hours. More
You can't even imagine how grateful I am for the Laura Ford team! I wanted to buy a new Bronco and had searched the internet for the best price. After talking with my salesman-Mark, I put down a deposit Ford team! I wanted to buy a new Bronco and had searched the internet for the best price. After talking with my salesman-Mark, I put down a deposit and waited for my new Bronco to arrive. Mark kept in touch with me, giving me updates throughout the process. I was happy when it finally arrived and made the 1 1/2 hour trip to pick it up. Between Mark in sales and Mark in finance, our experience was top notch with no hidden costs or fees that we have experienced at other lots! I highly recommend buying from Laura Ford! It was definitely work my drive! More
Advertising vehicles they don’t have and can’t get. Stop wasting my time!!!!!! Won’t shop their dealership ads any more. Stop wasting my time!!!!!! Won’t shop their dealership ads any more. More