Laura Ford of Sullivan
Sullivan, MO
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Bought a truck I was looking to buy a truck. Searched around for some time trying to figure out what make/model of truck to get. Found a nice black Ford F150 onlin I was looking to buy a truck. Searched around for some time trying to figure out what make/model of truck to get. Found a nice black Ford F150 online at Sullivan and went to go check it out since the year end pricing sale was rather enticing. Turns out that a 6" lift kit had been installed on that truck, not what I was looking for. Fear not, Robert swiftly found a truck with all the particular features I wanted. More
Excellent Sales I really like the upfront pricing. Fair trade in price. Financing taken care of promptly. Staff extremly helpful and friendly. Would recommend dealers I really like the upfront pricing. Fair trade in price. Financing taken care of promptly. Staff extremly helpful and friendly. Would recommend dealership to anyone. More
Above and beyond We got a great deal on a new edge and Woody our salesman was very professional and thorough. The whole process was super smooth. A+++ We got a great deal on a new edge and Woody our salesman was very professional and thorough. The whole process was super smooth. A+++ More
Excellent Experience Zayne is always very professional even in tough situations. He has excellent people skills in working with the public. He has a vast knowledge about Zayne is always very professional even in tough situations. He has excellent people skills in working with the public. He has a vast knowledge about the vehicles that Ford services. He has always been excellent in providing customer service. He is the reason I keep coming back. More
Quick, friendly, professional attitudes, and service. everytime i visit Laura's store I am always treated very friendly. All staff have always been more than willing to give me any assistance I might need everytime i visit Laura's store I am always treated very friendly. All staff have always been more than willing to give me any assistance I might need. The guys and gals in the service dept. always take care of my vehicle. I am very pleased with all their work. More
Quick and professional Service dept was great handled my vehicle quickly and professionally, very well organized, cummication was great. Everything was explained very well, Service dept was great handled my vehicle quickly and professionally, very well organized, cummication was great. Everything was explained very well, . Overall great experience Would recommend anyone to their service dept. More
Can't beat the price! They had a lot to choose from and you can't beat the prices! The people were very nice and answered all of our questions. They had a lot to choose from and you can't beat the prices! The people were very nice and answered all of our questions. More
great place quick service didn't feel like i was pressured in to buying the vehicle was only there for a couple hours and out the door would highly recommend quick service didn't feel like i was pressured in to buying the vehicle was only there for a couple hours and out the door would highly recommend More
Great, Fast Service "Service Engine Soon" dashboard light appeared. Contacted Service Dept, and was told I could come in right away. I dropped it off, and it was ready "Service Engine Soon" dashboard light appeared. Contacted Service Dept, and was told I could come in right away. I dropped it off, and it was ready for pick up by noon. A week later, I had another dashboard message appear "Service fuel inlet door", which had something to do with repair week before. I called service and was able to bring in the next day. They had to order part and it arrived the next day. They serviced at no charge and had ready by same afternoon. I work within a mile of Laura Ford so very convenient. When I dropped off both times, they were able to drop me off at my work. Very convenient and wonderful service! More
Courteous and Thorough As I traveled through Sullivan in my holiday travels to Springfield area, my dashboard warning light indicated low tire pressure. Late on that Friday As I traveled through Sullivan in my holiday travels to Springfield area, my dashboard warning light indicated low tire pressure. Late on that Friday afternoon I feared I would not find help. I was si relieved to discover Laura Ford was in Sullivan. They immediately checked things out and discovered a nail in my tire. They quickly fixed the tire, checked it again, then sent me on my way west. The staff was courteous and very thorough in addressing my unexpected issue. I'm thankful for Laura Ford in Sullivan, MO. More