Laura Chevrolet Buick GMC

Professional, friendly, knowledgeable about assistance needed and completed repairs in a timely manner. Made sure we understood what work was required & the cost. needed and completed repairs in a timely manner. Made sure we understood what work was required & the cost. More

These guys are liars. First they low-ball my trade, tell me they'll have to send it to wholesale and wouldn't be able to sell it on their lot. Next thing I see is my car l First they low-ball my trade, tell me they'll have to send it to wholesale and wouldn't be able to sell it on their lot. Next thing I see is my car listed on their site, fully priced. That isn't the worst part. A week after driving the vehicle I purchased, one of the tires runs flat while I'm on the interstate. Thinking I ran over a nail I take it to a shop to get the tire repaired only to find out the tire had been patched but was not sealed and was leaking air. I had to spend $300 and my Saturday morning to get the tire replaced. I called and left several messages with the Manager and never got a call back. Each time I call they tell me "he isn't here / can't find him". Never going back there again. More

I’m disappointed that they couldn’t honor our vehicle warranty and then said they could do the work only to charge us afterwards warranty and then said they could do the work only to charge us afterwards More

The service staff were very friendly, direct, and helpful. Services were priced reasonably for the work performed. helpful. Services were priced reasonably for the work performed. More

People were friendly. However they do not explain why things need to be done very well. However they do not explain why things need to be done very well. More

Stuart was Extremely helpful with the process with purchasing this vehicle due to me being almost 3 hours away from the dealership. Will do business with this dealership and Stuart again !! purchasing this vehicle due to me being almost 3 hours away from the dealership. Will do business with this dealership and Stuart again !! More

The customer service was outstanding and my car was fixed quickly. I will definitely use Laura again. quickly. I will definitely use Laura again. More

Great service and fast good prices and quick service. Car was done on time and for less than quoted Car was done on time and for less than quoted More

This is the 3 rd vehicle all pickup trucks I have purchased from Laura group in last 10 years . Two previously in Collingsville and the latest last Friday in Sullivan. I live outside Buffalo New York purchased from Laura group in last 10 years . Two previously in Collingsville and the latest last Friday in Sullivan. I live outside Buffalo New York. Breanna King (salesperson) was great answering all questions over phone via voice or text. Kyle Lucas apprised my trade in once I arrived he was a little lower than my original estimate due to rust but we worked out a compromise which in my opinion was more than fair. The dealership is quite fortunate to have them both. Yeah and as before the thirteen hour to and fro is well worth it. More

I had an appointment for a recall when I arrived nobody wanted to acknowledge me or ask if I needed assistance. I waited around for 20 minutes and nobody seemed to care. I wouldn't darken the doorstep of wanted to acknowledge me or ask if I needed assistance. I waited around for 20 minutes and nobody seemed to care. I wouldn't darken the doorstep of that place ever. More