Laura Chevrolet Buick GMC
Sullivan, MO
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everything was good except the price was confusing, I was told $125.00 to flash the computer but cost me $200.00 not sure what happened there, but otherwise ok,. was told $125.00 to flash the computer but cost me $200.00 not sure what happened there, but otherwise ok,. More
I had a very good experience at the Laura dealership. I live 8 hours away so all my dealings with the professionals were over the phone, texts and e-mails. I found communication to be excellent, courteou I live 8 hours away so all my dealings with the professionals were over the phone, texts and e-mails. I found communication to be excellent, courteous and respectful, as well as informative and willing to work with me. I was impressed and bought a new vehicle. Pete and Trent were very helpful and made my experience at Laura enjoyable and stress free. Thank You! More
Had to have my truck towed to this dealership. Had never been there before. They had the problem diagnosed and repaired by the next day. Everything was straightforward. I was very happy with the s Had never been there before. They had the problem diagnosed and repaired by the next day. Everything was straightforward. I was very happy with the service. Thank you Chris in the service department! More
Professional Proficient Personable. Considerably competent and congenial. Lucas was exceptional in meticulously navigating me through the process, providing prompt updates on the status Considerably competent and congenial. Lucas was exceptional in meticulously navigating me through the process, providing prompt updates on the status of my purchase. He was extremely thorough in explaining the customary contractual technicalities in a tactful manner. Lucas definitely inspired reassurance that the choice you made in the merchant you selected was the best possible. So often today the concept of customer service has degenerated to a self assuming condescending salesman posture of passive aggressive mannerism, where the customer is made to feel they're not being listened to, but more so dictated to. Lucas is the refreshing antithesis to that. We drove away feeling we not only found a great purchase but found a great friend. Laura is regarded as the Nation's most highly ranked dealership. The character of personnel is the key to all corporate success. It's obvious Lucas is an true asset to Laura in maintaining their noteworthy distinction. More
Not your typical dealership. Karen P. Was awesome. Even though it was a drive for me it was worth it. Will do business with Luara GMC again. Karen P. Was awesome. Even though it was a drive for me it was worth it. Will do business with Luara GMC again. More
Outstanding service, great people. I'd highly recommend Laura to anyone in market for a vehicle. My salesman Stuart was a great guy, had great conversation and if I lived closer we'd p I'd highly recommend Laura to anyone in market for a vehicle. My salesman Stuart was a great guy, had great conversation and if I lived closer we'd probably be beer buddies. More