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Laura Buick GMC

Collinsville, IL

4.8
2,633 Reviews

903 N Bluff Rd

Collinsville, IL

62234

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Showing 2,633 reviews

December 17, 2018

Great Price, below average Service No frills, great price but lack in customer service. First salesperson was not great but switched to better slesperson and service was a bit better. More

by brock.shaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug JOHANNES
December 17, 2018

Great service, great price! Doug Johannes was our salesperson and was fantastic. Knows his stuff, humorous guy. Eric was our business manager and was equally as great. We drove 4 More

by bnboss19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug JOHANNES
December 17, 2018

Great AT4 This is how auto buying should be! (Stolen from someone else's ad, but true here!) No haggle price, all offers and promises kept, salesman even called More

by bcook1955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Berger, Ross Mandernach
December 17, 2018

Standard-setting Our sales consultant is professional, personable, and really made the transaction efficient and pleasant. The amount of inventory, selection, and stan More

by j.white.gcso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Kelly
December 17, 2018

New Sierra Jon Werner was a great saleman who was easy to work with. Quick prompt service. No haggle pricing No pressure to buy or to sell additional accessor More

by miller2747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Werner, Jason Vice
December 17, 2018

Yukon Denali We traveled from NE Wisconsin to purchase our new Yukon Denali from Laura because the savings were that significant! Doug and Justin were amazing at h More

by mjbackmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug JOHANNES, Justin Sandbach
December 17, 2018

Seriously! Pushy F&I Manager, salesman knew very little about the vehicle he was selling me. Couldn't find the second set of keys or the keyless entry code which More

by bhughes7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly Sandheinrich
December 16, 2018

Very easy to buy a car here. All of the employees were pleasant and helpful. My salesperson was very informative and helpful with answering questions. This is the only part of More

by churchpam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg BROWN
December 15, 2018

Quick and complete service Salesman was polite, patient and worked hard at our needs and completed the whole experience without any problems and in very reasonable time. He exp More

by jwb275
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John TOUCHETTE
December 15, 2018

Great Dealership with Great People We have purchased 3 or 4 vehicles in the past from Laura Buick. The facility is updated and welcoming. The staff are so friendly and knowledgeable. We More

by DanD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sipole, Steve ROGERS
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