
Laura Buick GMC
Collinsville, IL
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Professional Everyone was friendly and professional. It was crazy busy but overall a very good experience. Justin and Gary were really good to deal with. It was Everyone was friendly and professional. It was crazy busy but overall a very good experience. Justin and Gary were really good to deal with. It was well worth the drive from Indiana. More
New car purchase Dealership was busy but they handled the level great. Great service and offers. Great product. Will buy again from them. I was very happy with them. Dealership was busy but they handled the level great. Great service and offers. Great product. Will buy again from them. I was very happy with them. More
Great truck it was ready to go when I got there. Doug was very nice to work with he knew every answer I had about the truck this is the 3rd truck we have bought a it was ready to go when I got there. Doug was very nice to work with he knew every answer I had about the truck this is the 3rd truck we have bought at Laura's. More
Great experience.... but Great buying experience.... great salesperson.... only issue was confused when it came to my license plate... paid for a new license plate and wanted Great buying experience.... great salesperson.... only issue was confused when it came to my license plate... paid for a new license plate and wanted to keep my old personal plate.. not happy about that but otherwise a great experience... More
Do not buy your vehicle here I bought a new Yukon SLT from Laura the next day I discovered, to my horror, that my brand new $65k vehicle had a serious oil leak. It’s been four da I bought a new Yukon SLT from Laura the next day I discovered, to my horror, that my brand new $65k vehicle had a serious oil leak. It’s been four days and the Yukon has spent more time getting serviced than driven and it’s still leaking oil. Essentially Laura GMC told me I was on my own with GMC. It’s been a gut wrenching nightmare and not worth the $2k I saved by going to Laura to begin with. Do yourself and your family a favor and go somewhere else. More
Great Service Experience My car had some routine maintenance work done. It was done in less than an hour! Fast service from check in to check out! Thank you for the great serv My car had some routine maintenance work done. It was done in less than an hour! Fast service from check in to check out! Thank you for the great service experience! More
Awesome Kerry Carnes made this an awesome experience. I have been buying cars for 30 years and Kerry was the best salesman I have encountered. Hire more peopl Kerry Carnes made this an awesome experience. I have been buying cars for 30 years and Kerry was the best salesman I have encountered. Hire more people with the drive and enthusiasm and professionalism as Kerry and you will always be on top and number one ! More
Fantastic Salesman John Touchette!!! Best experience my wife and I have ever had at a car/truck dealership due to our salesman John Touchette!!!!!! Nice, helpful, no hassle salesman!!!!! Best experience my wife and I have ever had at a car/truck dealership due to our salesman John Touchette!!!!!! Nice, helpful, no hassle salesman!!!!! More
Scheduled Maintenance Scheduling service appointment was very easy. Repair area is easy to access. Check in and check out are very simple and staff listens to your needs. Scheduling service appointment was very easy. Repair area is easy to access. Check in and check out are very simple and staff listens to your needs. Waiting area comfortable and convenient. Maintenance is thorough and repairs done accurately and timely More
New truck Best price and customer service I have ever received when buying a new vehicle. Already sent a friend my salesman’s phone number. Will be back when Best price and customer service I have ever received when buying a new vehicle. Already sent a friend my salesman’s phone number. Will be back when 2020 HD’s come out. More