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Laura Buick GMC
Collinsville, IL
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Great price great truck It was a very busy atmosphere but my salesmen Johnny Weber did his best to make my purchase enjoyable. It took a while for the loan paperwork It was a very busy atmosphere but my salesmen Johnny Weber did his best to make my purchase enjoyable. It took a while for the loan paperwork More
Worth the 800 mile drive I shopped for a new truck for 4 months looking for the truck my husband wanted at the right price. I was pleasantly surprised when I came across Laura I shopped for a new truck for 4 months looking for the truck my husband wanted at the right price. I was pleasantly surprised when I came across Laura Buick GMC online and the price was just what I was looking for. Skeptical at first that they would add back rebates that I did not qualify for (like every other dealer I had shopped with), I reached out to them online just to see what they said. Doug emailed me and gave me a call to confirm that the price I was seeing online was the actual price I would pay + the very low dealer fee and taxes for my state. I was able to get a buyer's order by email and secured my own financing before flying to St. Loius where they picked me up from the airport for free. They were super busy the day I was there, but Doug had warned me they would be, and I had to wait a few hours to sign my paperwork in order to leave with my new truck. Everyone I encountered at the dealership was super friendly. The worst part of the ordeal was my 800 mile ride home, but I would do it all over again and will definitely check with them first when shopping for my next new vehicle! More
Professional, knowledgeable and helpful The dealership is a very busy place but the staff take their time to make sure and match a vehicle with your needs. The place is spotless clean, the The dealership is a very busy place but the staff take their time to make sure and match a vehicle with your needs. The place is spotless clean, the staff are polite and are ready to help. I would highly recommend Laura to my family and friends. Steve Hobbs was great! More
Great Experience Best experience at dealership so far. Best price possible and no haggling necessary. Had everything lined up and ready to go for us as we were comi Best experience at dealership so far. Best price possible and no haggling necessary. Had everything lined up and ready to go for us as we were coming in from out of town. More
New truck Great experience highly recommend based on easy shopping and no excessive wait or delays while there for vehicle pickup and overall would recommend fo Great experience highly recommend based on easy shopping and no excessive wait or delays while there for vehicle pickup and overall would recommend for a great experience More
Awesome experience. My sales rep Jonathan Heeger was great to work with. This is the first time I felt in 64 years that I got a great deal when purchasing a new vehicle. My sales rep Jonathan Heeger was great to work with. This is the first time I felt in 64 years that I got a great deal when purchasing a new vehicle. Excellent customer service. More
Excellent Customer Service I had an appointment to drop my car off on Wednesday evening for Thursday service. I was scheduled to get a loaner vehicle. When I arrived on Wednes I had an appointment to drop my car off on Wednesday evening for Thursday service. I was scheduled to get a loaner vehicle. When I arrived on Wednesday evening, I was greeted with a friend smile. Nothing unusual there, as these folks are always super friendly. He then said, if I had the time to wait, he believed he could get my car serviced that evening; therefore I wouldn't have to come back the next day. THIS WAS WONDERFUL! This took no time at all and I am, once again, a happily satisfied customer. More
Purchased New Vehicle Dealership is amazing. Greated warmly on arrival. Salesman was very pleasant and knowledgeable. No pressures, listened to our needs and wants in a veh Dealership is amazing. Greated warmly on arrival. Salesman was very pleasant and knowledgeable. No pressures, listened to our needs and wants in a vehicle. Coffee and condiments were great. Shuttle service and driver, was amazing, made the trip less stressful. Would definitely visit you again. Have already recommended you to others. Thank you for your great customer service !! More
Excellent experience!!! We had a great experience not only at Laura but with our salesman for the second time in Justin Sandbach!!!! Always a positive salesman and very helpf We had a great experience not only at Laura but with our salesman for the second time in Justin Sandbach!!!! Always a positive salesman and very helpful!!!! More
Great experience Danny did a great job on a busy day. He answered all questions and kept us informed. This place is also breastfeeding friendly as we had our 3 month o Danny did a great job on a busy day. He answered all questions and kept us informed. This place is also breastfeeding friendly as we had our 3 month old in tow. More