Laura Buick GMC

Bought new car in August. Reverse light must have had a crack. It fills up with water and stays foggy. Made an appointment to get looked at. They had to order a lense. Had to Reverse light must have had a crack. It fills up with water and stays foggy. Made an appointment to get looked at. They had to order a lense. Had to make another appointment when the part came in. Was extremely cold (negative temps) day. Service department said they were extremely busy, upon check in, probably installing new batteries. Waited an hour and a half to be told new part was cracked and a new one needed to be ordered. Was told new part would take 4-6 weeks to get. 5 days later got a call because the new part was in. Made another appointment. When I brought car in for 3rd time for taillight, I notified the dealer that when car was purchased, the additional spray on leather protectant looked absolutely horrible on the second row backseat headrests. Only half of each headrest was applied and looked drippy. Asked to redo, was told to wait 30-45 minutes and they would redo. Was told it was fixed, but they actually look worse, if they truly did fix it. For the amount we spent, they don’t look professional. So I guess I need to make another appointment, for simple repairs that should have not been this way from the start. I have photos I can text or email to anyone. Thanks! More

Jay Miller was responsive and attentive. He answered questions as they came up and was patient. He answered questions as they came up and was patient. More

Service was good. Could’ve been but less wait for sales consultant to discuss warranty. Could’ve been but less wait for sales consultant to discuss warranty. More

Great experience at Laura Buick! Smooth and easy buying process! The salesman and finance officer were top notch! Smooth and easy buying process! The salesman and finance officer were top notch! More

They make the process of buying simple. Even though they didn't have the best deal. Even though they didn't have the best deal. More

Fast and easy. Thank you Aaron Kent and Jason Joelner. I love my new car! Thank you Aaron Kent and Jason Joelner. I love my new car! More

Great experience. Very efficient and helpful. His knowledge and working in a timely matter was very helpful. Would definitely buy from again. Very efficient and helpful. His knowledge and working in a timely matter was very helpful. Would definitely buy from again. More

Everyone was very friendly and welcoming. Collin Hahn was top-notch helping me pick out a truck, he worked with me for a couple months until I decided. Collin Hahn was top-notch helping me pick out a truck, he worked with me for a couple months until I decided. More

Easy to work with. Answered all of our questions, sent all of the information to us Answered all of our questions, sent all of the information to us More

Everyone at the dealership was very nice and helpful. This is our second vehicle to buy there and we will be back. This is our second vehicle to buy there and we will be back. More