Laura Buick GMC

Pathetic Showed me a truck that didn't go through the shop so couldn't even get it for five days and had to hassle them to find out how long it was going to ta Showed me a truck that didn't go through the shop so couldn't even get it for five days and had to hassle them to find out how long it was going to take then when I got it the was a broken bracket heated seat didn't work and both head lights were burned out that I had to replace myself and they couldn't even call me back More

Oil change and tire rotation I purchased my new truck August of 2017 and have been extremely satisfied with Laura Buick GMC. Although I live almost 80 miles away, it was well wort I purchased my new truck August of 2017 and have been extremely satisfied with Laura Buick GMC. Although I live almost 80 miles away, it was well worth the trip. I continue to have my routine maintenance performed here also. The staff always greets you at the door with a friendly smile and hello. Service pricing is very fair and I often receive coupons or rebates making it even better. More

Windshield repair Awesome service . Laura Buick had a glass installer come to me and replace my cracked windshield while I was at work. I will recommend this dealer t Awesome service . Laura Buick had a glass installer come to me and replace my cracked windshield while I was at work. I will recommend this dealer to everyone I know. More

Excellent Service. Walked in to purchase a new Terrian. I already had one in mind. Salesman was very friendly and helpful. I would recommend Laura Buick and Rya Service. Walked in to purchase a new Terrian. I already had one in mind. Salesman was very friendly and helpful. I would recommend Laura Buick and Ryan Humphreys to anyone looking to purchase a vehicle! More

Great company I would buy another car from them They treated me very nice I look forward to my next car purchase with them It was a pleasant experience I would buy another car from them They treated me very nice I look forward to my next car purchase with them It was a pleasant experience More

Great customer service John Werner was my salesman and he did a great job working with me and making sure all my questions were answered. He offered water several times and John Werner was my salesman and he did a great job working with me and making sure all my questions were answered. He offered water several times and threw away trash anytime I had any. More

Quite satisfactory. David Day, Service Consultant, was very friendly, courteous, and helpful. He answered my questions and I trusted his answers. A very comfortable pla David Day, Service Consultant, was very friendly, courteous, and helpful. He answered my questions and I trusted his answers. A very comfortable place is provided as I waited for service to be done.. More

great expierence the girls at front desk were well infromed got us help in a timely manner.our salesman was respectful and helped us get into the vehicle we wanted it the girls at front desk were well infromed got us help in a timely manner.our salesman was respectful and helped us get into the vehicle we wanted it was a good day. More

Great Sales & Service Department For the past 3 years I have taken 2 different Chevrolet vehicles to Laura Buick GMC for service due to their convenient location to my work in Collins For the past 3 years I have taken 2 different Chevrolet vehicles to Laura Buick GMC for service due to their convenient location to my work in Collinsville. Their Service Department is so amazing that I said when the time comes to buy a new vehicle I will buy from this dealership and hope the same goes for their sales department. My sales person was friendly, quick and efficient. He answered my questions and got me all squared away on the same day. My new car was priced so well that there was no negotiating needed (which is the most painful part of vehicle shopping). I'm very happy with my purchase and look forward to working with them in the future. More

very nice over the top. everyone was very friendly and service adviser (KEVIN) and the mechanic (DAVE) was very understanding and listened to everything I had over the top. everyone was very friendly and service adviser (KEVIN) and the mechanic (DAVE) was very understanding and listened to everything I had to say. More