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Laura Buick GMC

Collinsville, IL

4.8
2,632 Reviews

903 N Bluff Rd

Collinsville, IL

62234

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Showing 2,632 reviews

May 22, 2023

Showed salesman exact car and details I wanted and receive pricing info that that car. Conveyed my interest very next day and received confirmation that is was still available Thursday conveyed my in More

by Buickencore2023
Recommend Dealer
No
Employees Worked With
Jim Oakley and his sales manager Ron
May 20, 2023

Everyone was nice, I just didn't get the deal I wanted. They didn't make any effort to negotiate a deal, so I didn't purchase a car. It was basically take there deal or leave it, I chose to leave it. More

by larry28holt
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Browning
May 09, 2023

Dealership was pretty easy to work with at first. The manager I worked with (Ethan) was very dismissive of things I brought up. While sitting at a salespersons desk other sales people could be heard More

by buckstah
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ethan Harshbarger
April 24, 2023

After initial contact, never heard from them again like they promised. They had a vehicle I was 90% wanting to buy, never heard from them More

by jclingan46
Recommend Dealer
No
Employees Worked With
Danny Griffiths
April 04, 2023

Amazing selection and service! Upfront with pricing and gave a fair price for our trade. More

by Mscutright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shuemaker
April 04, 2023

Steve Rogers was our sales consultant and the experience was no pressure and kept us informed of all aspects from the arrival of the truck to the dealership and continued through the delivery. More

by Jim.potthast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Miller, Steve ROGERS
April 04, 2023

Poor sales dept. Would not help me.Just wanted to make sale and not offer any help. More

by Qecred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bobby Spurlock
Apr 19, 2023 -

Qecred responded

Your sales dept. Took me for a ride. The things they said were wrong with my trade, was a way to not give me the proposal amount. I had extended warranty on my trade, but they said it wouldnot cover it and refused to call them. It was $5000. Cut in the allowance.

April 01, 2023

The Laura Auto Group Team is without question the best Dealership I've worked with in 40+ years. Amazing, haggle-free buying experience with Aaron Kent (Sales), Brady and Ethan (Sales/Delivery)! I purchas More

by Rob Campbell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady, Ethan, Aaron Kent
March 22, 2023

I bought a truck, tried to buy another can’t get no one to call me back. More

by russ
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Dan mann
Mar 23, 2023 -

Laura Buick GMC responded

Hi Russ, I'm sorry we seemed to have dropped the ball. Can you give me more details so I can have somebody contact you back? Unfortunately, with only your first name, I'm having trouble finding your info in our records. Thanks!

March 10, 2023

We enjoyed our experience at Laura’s GMC. The salesman was very helpful which helped us make a decision on our purchase. More

by Lmadden
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Browning, Danny Griffiths, Jason Vice, Kelly Sandheinrich
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