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Laura Buick GMC
Collinsville, IL
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Showed salesman exact car and details I wanted and receive pricing info that that car. Conveyed my interest very next day and received confirmation that is was still available Thursday conveyed my in receive pricing info that that car. Conveyed my interest very next day and received confirmation that is was still available Thursday conveyed my interest and was told still available to me. Got a call next morning sayit was never available to me because the compututer didn't reflect it was sold. I'm sure there is much more to it than that. Shaft car salesmen vibes. More
Everyone was nice, I just didn't get the deal I wanted. They didn't make any effort to negotiate a deal, so I didn't purchase a car. It was basically take there deal or leave it, I chose to leave it. They didn't make any effort to negotiate a deal, so I didn't purchase a car. It was basically take there deal or leave it, I chose to leave it. More
Dealership was pretty easy to work with at first. The manager I worked with (Ethan) was very dismissive of things I brought up. While sitting at a salespersons desk other sales people could be heard The manager I worked with (Ethan) was very dismissive of things I brought up. While sitting at a salespersons desk other sales people could be heard going outside complaining about customers. More
Steve Rogers was our sales consultant and the experience was no pressure and kept us informed of all aspects from the arrival of the truck to the dealership and continued through the delivery. was no pressure and kept us informed of all aspects from the arrival of the truck to the dealership and continued through the delivery. More
The Laura Auto Group Team is without question the best Dealership I've worked with in 40+ years. Amazing, haggle-free buying experience with Aaron Kent (Sales), Brady and Ethan (Sales/Delivery)! I purchas Dealership I've worked with in 40+ years. Amazing, haggle-free buying experience with Aaron Kent (Sales), Brady and Ethan (Sales/Delivery)! I purchased my 2023 GMC Sierra 2500HD Denali online and they delivered the vehicle from St. Louis to Virginia within a week! Absolute perfection! More
We enjoyed our experience at Laura’s GMC. The salesman was very helpful which helped us make a decision on our purchase. The salesman was very helpful which helped us make a decision on our purchase. More