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Laura Buick GMC
Collinsville, IL
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This dealership is Easy to work with. The staff is knowledgeable and accommodating. Chris was a great salesman to help us with this transaction. The staff is knowledgeable and accommodating. Chris was a great salesman to help us with this transaction. More
The sales team was great helping me build/design my own vehicle and keeping me posted during the process. The time it took for paperwork was not terrible either, just would have liked a better heads up on vehicle and keeping me posted during the process. The time it took for paperwork was not terrible either, just would have liked a better heads up on time to finalize everything. Overall great experience though. More
They stated they performed the tire rotation but did not. Oil change and bulb were replaced as requested but the tire rotation was not done and no explanation was given as to why. Oil change and bulb were replaced as requested but the tire rotation was not done and no explanation was given as to why. More
We arrived 45 minutes early for the first service appointment of our daughter’s 2023 Acadia Denali. We were greeted immediately by the service staff who told us they were going to get us registered appointment of our daughter’s 2023 Acadia Denali. We were greeted immediately by the service staff who told us they were going to get us registered & would start soon. We were asked if we would like to wait there or go somewhere for lunch. We looked up a few places online, made our decision & were immediately picked up by an extremely pleasant young man who took us to Ravanelli’s lunch. We were still having lunch & notified our vehicle was ready for us whenever we finished our lunch & told there was no rush, to enjoy our lunch. They would pick us up when we let them know we were ready to leave. Everyone was very thoughtful & polite that we had contact with. More
Steve was great to work with! Everything was seamless with getting me in a new truck, I’ve found my forever home for all future vehicle needs! Everything was seamless with getting me in a new truck, I’ve found my forever home for all future vehicle needs! More
Waiting time was the shortest amount of time have every had to spend when purchasing a car. The salesman was polite, knowledgeable and answered all my questions. I would highly recommend this dealership wh had to spend when purchasing a car. The salesman was polite, knowledgeable and answered all my questions. I would highly recommend this dealership when purchasing your next vehicle. More
Went in to check out what they had in stock on a new truck. Saw what I wanted, sat down with Chris and walked out with a new truck. I received a better than expected trade in, settled on the price of t truck. Saw what I wanted, sat down with Chris and walked out with a new truck. I received a better than expected trade in, settled on the price of the truck I wanted, incentives were given and I walked out with a new 2024 1500 Sierra Denali. No hard sell from the salesman he didn’t have too. They treated me great and they knew I had bought from them in the pass and came back. I will go back in the future and refer friends and family. More