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Laura Buick GMC
Collinsville, IL
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I’m not sure if this dealership is trustworthy. We went for an oil change and they said our radiator was broken (dry). We have been inspecting it and not seeing what they found. We went for an oil change and they said our radiator was broken (dry). We have been inspecting it and not seeing what they found. More
The agent Ross excellent service. Excellent customer service answered. Any question. Responded when I needed more answers. Awesome Jason the finance guy very knowledgeable answer ever Excellent customer service answered. Any question. Responded when I needed more answers. Awesome Jason the finance guy very knowledgeable answer every questions great customer service walk-through, everyone fir the time i walked through the door was great offered water, very polite recommend Laura Buick to anyone. More
Had an issue with the AC in our new Enclave. The service department could not find any leaks initially. They recharged the system and recommended returning in a couple weeks to check again. Afte The service department could not find any leaks initially. They recharged the system and recommended returning in a couple weeks to check again. After a thorough inspection, they found a leak on the bottom of the condenser. While there, they also found a cracked weld in the exhaust and replaced it. My advisor, Kyle, kept me up to date and made sure I was taken care of. More
Buying our new Encore was a pleasant and reasonably easy process. Really no pressure and everyone we dealt with was courteous and helpful. We think we got a preygood deal with very little hassle. process. Really no pressure and everyone we dealt with was courteous and helpful. We think we got a preygood deal with very little hassle. More