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Laura Buick GMC

Collinsville, IL

4.8
2,649 Reviews

903 N Bluff Rd

Collinsville, IL

62234

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Showing 2,649 reviews

October 14, 2023

After flipping the script and engaging as a pesky customer Jason Welsh was a constant professional and met my every demand and worked diligently to meet what might usually be unreasonable expectation More

by Nina.tomlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason WELSCH
October 14, 2023

Always very professional and courteous and listen to what I am saying. Great when getting service work done to let you know what is going on and how long it will take or how much longer until done. More

by RodneyR6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken in service
October 14, 2023

Poor communication and multiple errors in verifying vehicle assesories operational. Drove 117 miles and told cant sell it After they verified 3 x. 2 weeks later they called me and we made a deal. Made More

by lesterr3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cory Sperry.
October 13, 2023

I love that the dealership is that all employees are professional and greet you. The wait time is low and they can get you in and out with no problem. Also employees are very know knowledgable More

by Rsims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Bassett
October 13, 2023

A great experience. I had heard good things and they all proved to be true More

by Sueameyers
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Sandvoss
October 13, 2023

I asked for a salesmen to talk to me about getting a new vehicle after waiting for more then 30 minutes and there people came in and someone helped them I went and walked the lot for over 1 hour and no one More

by Lisa Tessman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle and John. Both 5 stars
October 13, 2023

The experience with Laura Buick and GMC excellent. The service representative was very friendly etc More

by drdonohoo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Sandbach
October 13, 2023

Oil changes could be a little faster but in all it was a good exp. More

by Joliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
October 13, 2023

I’ve never been disappointed with the service I’ve received at Laura! They make the process quick and easy for buyers which is very nice. Highly recommend! More

by callie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Griffiths
October 13, 2023

Fastest oil change and tire rotation that I ever had. Less than 1 hour and I was on the road again More

by markcain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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