Laura Buick GMC
Collinsville, IL
Filter Reviews by Keyword
By Type
Showing 2,623 reviews
Kelly at Laura Buick GMC was AMAZING! He got me into the truck I wanted, in the color I wanted, with the options I wanted, at the price point I was looking for. The process was fast and e He got me into the truck I wanted, in the color I wanted, with the options I wanted, at the price point I was looking for. The process was fast and easy. This is my second truck I have bought from them and will definitely be back! More
After flipping the script and engaging as a pesky customer Jason Welsh was a constant professional and met my every demand and worked diligently to meet what might usually be unreasonable expectation customer Jason Welsh was a constant professional and met my every demand and worked diligently to meet what might usually be unreasonable expectations. He was great! More
Always very professional and courteous and listen to what I am saying. Great when getting service work done to let you know what is going on and how long it will take or how much longer until done. I am saying. Great when getting service work done to let you know what is going on and how long it will take or how much longer until done. More
Poor communication and multiple errors in verifying vehicle assesories operational. Drove 117 miles and told cant sell it After they verified 3 x. 2 weeks later they called me and we made a deal. Made vehicle assesories operational. Drove 117 miles and told cant sell it After they verified 3 x. 2 weeks later they called me and we made a deal. Made 1 oclock appt and didn't get out of there until 430. More
I love that the dealership is that all employees are professional and greet you. The wait time is low and they can get you in and out with no problem. Also employees are very know knowledgable professional and greet you. The wait time is low and they can get you in and out with no problem. Also employees are very know knowledgable More
I asked for a salesmen to talk to me about getting a new vehicle after waiting for more then 30 minutes and there people came in and someone helped them I went and walked the lot for over 1 hour and no one vehicle after waiting for more then 30 minutes and there people came in and someone helped them I went and walked the lot for over 1 hour and no one ever offen to talk or help me. But then called me a couple of days later wanting to know if they could help with anything. I just said no not when I was there and no one had time then I was not coming back to be left standing there maybe the next time I’m there getting an oil. Change it happened again. And the service with scheduling is trouble. I can said John and Kyle in the back where you pay for you service are about the only ones that treats customers with respect. More