Laura Buick GMC

2016 GMC Canyon I searched a long time for a replacement for my 1999 Toyota Tacoma. I will be the first to admit how hard it is hard to let go of a vehicle you've ha I searched a long time for a replacement for my 1999 Toyota Tacoma. I will be the first to admit how hard it is hard to let go of a vehicle you've had for 17 years. However, I am happy to say that my brand new GMC Canyon is a perfect fit for me, and Laura Buick GMC in Collinsville, IL is the perfect place to buy. The prices they offer on trucks beat any price you will find on any model truck at any dealership. The staff are polite, knowledgeable, and efficient. What else can you ask for? Simply put, this is the best auto buying experience I've ever had, and I will recommend Laura Buick GMC to everyone. Brendan, my sales associate, answered all my questions patiently, and he ensured that my purchase experience was first rate. Corey, the finance expert, had me in and out in 10 minutes. It doesn't get any better than that. More

Sales Associate Mary was a huge help to me when trying to find a vehicle that suits my needs. Would highly recommend to family and friends when they are searching for Mary was a huge help to me when trying to find a vehicle that suits my needs. Would highly recommend to family and friends when they are searching for a new or used vehicle. More

Purchase of 2016 Terrain Great experience working with the staff at Laura to purchase our new car. They are very helpful to find the vehicle your looking for. Awesome prices Great experience working with the staff at Laura to purchase our new car. They are very helpful to find the vehicle your looking for. Awesome prices also, would highly recommend checking them out for your next purchase. More

Good experience I purchased a GMC Sierra SLT from Laura Buick. They simply had the best prices. My salesman, Ryan McCalla, was great to work. He worked efficiently so I purchased a GMC Sierra SLT from Laura Buick. They simply had the best prices. My salesman, Ryan McCalla, was great to work. He worked efficiently so I wasn't sitting in the dealership all day long (like I have in the past at other dealers), and his outgoing personality made the time pass by quickly. I will be using this dealer for any gmc that I purchase in the future. More

Aaron Kent was very nice just bought a new gmc pickup from laura simply because they have the best prices around no other dealership could touch there prices. my salesmen Aaro just bought a new gmc pickup from laura simply because they have the best prices around no other dealership could touch there prices. my salesmen Aaron Kent was a huge help on finding the right truck and didnt pressure me buying something more expensive the paper work was quick and easy overall a good experience would recommend to anybody looking for a new pickup... More

DO NOT BUY!!!!!!! DO NO BUY FROM DEALER!!!!!!!!! I have a car 2008 Chevy Cobalt I bought March 2013 and from the moment I pulled off of the lot I have had N DO NO BUY FROM DEALER!!!!!!!!! I have a car 2008 Chevy Cobalt I bought March 2013 and from the moment I pulled off of the lot I have had NOTHING BUT ISSUES!!! I had to replace the fuel pump, engine, transmission, fan , ac unit, etc!! I have invested over $3,000 in this vehicle. I had received a call from the dealership manager over 1 month ago promising to fix the situation considering how bad it was but they never followed through!!!! I called them weekly to follow-up, i have lost a job because my car stopped working, I HAVE LOST MY HOME because i lost my job. I WILL NEVER RECOMMEND THE DEALERSHIP ALL THEY WANT IS YOUR MONEY! I STILL DON'T HAVE A RELIABLE VEHICLE AND NOBODY CALLED ME BACK!!! More

No customer service after the sale! They did not put a user manual in the new GMC truck I purchased. After two voice mails and three e-mails I have yet to receive a response from anyone. They did not put a user manual in the new GMC truck I purchased. After two voice mails and three e-mails I have yet to receive a response from anyone. More

Large scratch scratch above the door I purchased a GMC Denali pickup truck less than a week ago. I drove it home parked it for two days I walked over to the truck and noticed a black sc I purchased a GMC Denali pickup truck less than a week ago. I drove it home parked it for two days I walked over to the truck and noticed a black scratch above the driver door. I called the dealership up and the manager told me since I drove it off the lot and did not see it they would not even look at it to fix it. A person would think after buying a $46,000 truck they would at least work with the customer to resolve the issue. More

Unscrupulous Made an offer contingent on passing a mechanic's approval. Was given an appointment time (at opening in the morning) to come pick up the car to do so. Made an offer contingent on passing a mechanic's approval. Was given an appointment time (at opening in the morning) to come pick up the car to do so. When the agent looked up the information and proceeded to get the keys, he returned with a sheepish look and announced the car had been sold! It had been on that lot for 45 days and the day my son came to take it for inspection it suddenly was sold overnight. Unbelievable. I will tell all family, friends, acquaintances and clients my story. I will never let anyone do business with this unscrupulous dealership. More

Bad follow up, lack of care I've been to this location multiple times due to price check/warranty service due to the location. My first time I wanted a car that they really didn' I've been to this location multiple times due to price check/warranty service due to the location. My first time I wanted a car that they really didn't put effort into selling me. Even told me it wasn't a big deal if we bought it or not, it'll sell. Refused to come down anymore so we bought elsewhere. Then saw they lowered the price a week later. Could've gotten a sale the week before if they would've made the offer. Then we look at a used car with issues, salesman said he'd get answers to some of our questions, never called us. We bought elsewhere. Then took my Buick there for warranty work on a non functioning light and the tech calls me at work and says he'll have to charge me for labor because the high beam lightbulb is aftermarket. What!?!? Every bulb at autozone Is aftermarket, it's a wearable part. Didn't fix anything, said "no codes" ok I could've gone to autozone to read codes. Then said my car was in for an oil charge which it wasn't. Wasn't knowledgable at all. Lost credibility with me and felt shady when they tried to make me pay labor for a bulb.... More