Laura Buick GMC

Repeat customer I just bought my second truck from Laura GMC, this purchase was better and faster and easier than the first one a few years ago. Great pricing and ama I just bought my second truck from Laura GMC, this purchase was better and faster and easier than the first one a few years ago. Great pricing and amazing selection of vehicles, sure to find the exact truck you are looking for, I recommend to anyone! More

Lack of hospitality after driving 7 hours to buy a new truck This dealership came highly recommended for pricing of new vehicles. We had been price watching a particular truck and talking to Kerry Carnes. Very n This dealership came highly recommended for pricing of new vehicles. We had been price watching a particular truck and talking to Kerry Carnes. Very nice, not very helpful. We finally decided we had found what we wanted for the price. When we called about it in a Saturday afternoon about 1:00 pm, Kerry was in vacation. We got Bob Wrobel. He told us he was busy, would have someone else call back to get our information for a deposit in the vehicle. We waited, and waited and waited. At 3:30 I called Bob back. Still busy. I'll have someone call you back, bye! At this point, 4:30 rolled around. They closed at 5:00pm. I was getting concerned we were going to lose the truck we had been watching for a month. I called back again. They put me with Mike Miller. He got the info and told us he had the truck and it was ours. We had to be there by 9pm Monday to pick up. We made last minute arrangements. Drove up Sunday and spent the night. (7 hour drive one way). Arrived at the dealership Monday morning at 9am. They are a big dealership and are very busy. We were patient. Got passed around to Kerry, then Mike, who was somewhat helpful. Started the paperwork at about 10:15am or so. Some of the numbers didn't jive. I had a question. One Question! Mike comes back and says, "Oh, the finance manager, Joe, said you'll have to be pushed back now. He is going to take the next customers. Really? The difference was filing fees and a few other charges. We said we weren't aware, but that's ok. Mike said, "It is indicat d in our website if you read it!" Wow! Finally got in to financial manager. He whizzed through it all. Talked so fast I couldn't understand him half the time. We were also told on the phone the prior Saturday, physical customers come first! OK? Bottoms line is this dealership need to invest in training for Hospitality and better Customer Service, because they are lacking big time!!! More

Excellent experience I was in a desperate need to buy a car to replace my car that was totaled by the insurance co., my options and time were limited. I first contacted I was in a desperate need to buy a car to replace my car that was totaled by the insurance co., my options and time were limited. I first contacted Laura Buick inquiring about a used suv, Brandon Treat was the salesman that answered my call, my search continued, all the used cars I saw, were not what I needed. Contacted Brandon once again, and asking about leasing, he presented me with a deal on Buick Encore that was very appealing, he gave me the details of the rebates and incentives by GM. and the monthly payment, it was a deal I couldn't pass up. This dealership is tops with me, everything went smoothly, Laura Buick GMC should be fortunate to have such a employees like Brandon, and Thad in financial. More

Great Service with No Pressure Our salesman was Cody O'Neil. We were very pleased with the service he provided. I had to shop for a vehicle while my husband was out of town and Cody Our salesman was Cody O'Neil. We were very pleased with the service he provided. I had to shop for a vehicle while my husband was out of town and Cody made every attempt to answer all of my questions and numerous text measages promptly. Cody never made me feel pressured to buy a vehicle like a couple other dealerships did before I walked into Laura Buick. He even stayed late on a Saturday to get our deal closed after my husbands flight home was delayed. I was also quite pleased to find a dealership that I didn't have to haggle with. Knowing what my bottomline price would be from the beginning made shopping for financing much easier as well. More

AMAZING FAST, QUICK BOTTOM DOLLAR Price. Great Dealership and very friendly staff!!! Exceptional!!!! Will buy from this dealership again. Had all of the o FAST, QUICK BOTTOM DOLLAR Price. Great Dealership and very friendly staff!!! Exceptional!!!! Will buy from this dealership again. Had all of the online payment processing done before we got there More

Great experience. Steve Rogers of Laura Buick GMC was very professional in handling the sale of our GMC Serria. He was so helpful in explaining the works of this vehi Steve Rogers of Laura Buick GMC was very professional in handling the sale of our GMC Serria. He was so helpful in explaining the works of this vehicle. There was no pressure from Steve at all to make the sale.My wife and I felt very comfortable in working with him. Thanks Steve Rogers And Laura Buick GMC for making our experience a good one. Also thanks to Gary Golobic for handling our financing duties. More

Well worth flying over 1000 miles to buy my truck Buying long distance may not be for everyone, but it sure worked for me! I flew from Florida to St Louis, MO and drove 1,050 miles back with my new D Buying long distance may not be for everyone, but it sure worked for me! I flew from Florida to St Louis, MO and drove 1,050 miles back with my new Denali Ultimate having saved THOUSANDS compared to anything I could have purchased locally. From the very knowledgeable courtesy van driver (Phil) who picked me up at the airport, to my salesman (Justin) who coordinated all the details - everything went smoother than expected. I am very pleased with my purchase. I have a good friend who's wanting a new Sierra soon... I'll definitely suggest to him that he check out Laura GMC. Good Luck in your quest for #1! More

My New Car! Thank you Justin Sandbach for making my experience less stressful. Love my new car! You were more then Excellent! I was so nervous about buying a car Thank you Justin Sandbach for making my experience less stressful. Love my new car! You were more then Excellent! I was so nervous about buying a car and kept putting it off but so glad I made the move to buy one😀 More

Great experience I bought a new GMC Sierra. I live over 300 miles away and was able to do a lot of business over the phone No hassles. I was in on a busy day and I bought a new GMC Sierra. I live over 300 miles away and was able to do a lot of business over the phone No hassles. I was in on a busy day and still made it in and out in under two hours. I liked how the internet price was true. No list of rebates I'll never be able to get More

Internet Buyer Do not be anxious to buy a vehicle from the via the internet. What they told me over the phone and via email pictures was what I got when I arrived. Do not be anxious to buy a vehicle from the via the internet. What they told me over the phone and via email pictures was what I got when I arrived. Very efficient place and they make it easy to buy. More