Laura Buick GMC
Collinsville, IL
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Exceptional Service and Unmatched Professionalism I recently had the pleasure of purchasing a truck from this dealership and I must say, the experience was nothing short of exceptional. From the moment recently had the pleasure of purchasing a truck from this dealership and I must say, the experience was nothing short of exceptional. From the moment I walked in, I was treated with utmost respect and professionalism, particularly by Chris Carr, the salesman who assisted me. Initially, the truck I purchased had some unforeseen issues. However, the way the dealership handled the situation was truly commendable. They not only acknowledged the problem but also took immediate action to rectify it. Without any delay or inconvenience, they delivered another truck to my house the very next day. This level of commitment to customer satisfaction is rare and highly appreciated. Chris Carr, the salesman who assisted me throughout the process, was incredibly professional and a pleasure to work with. He was attentive, responsive, and went above and beyond to ensure that I was satisfied with my purchase. His dedication to his work and his customers is evident and made the entire process seamless and stress-free. The dealership's commitment to quality service, their swift response to resolve issues, and their dedication to ensuring customer satisfaction is truly impressive. I would highly recommend this dealership to anyone in the market for a new vehicle. Their professionalism, integrity, and exceptional customer service set them apart from others in the industry. In conclusion, I am extremely satisfied with my experience and my new truck. A big thank you to Chris Carr and the entire team for their outstanding service. I look forward to doing business with them in the future. More
Everyone was friendly, courtesy was very up front,buying process was simple, up front,reasonable, no back and forth haggling for price, was marked fair and right to begin with! Overall experience was very p process was simple, up front,reasonable, no back and forth haggling for price, was marked fair and right to begin with! Overall experience was very pleasant. We have delt with car dealerships many times berfore,we are in our 60s and this was nice experience, what else can we say, except thank you! More
This is the second vehicle I've purchased from Laura Buick GMC. I live 5 hours away and only deal with this dealership because of the price of their vehicles & great customer service. They truly do care Buick GMC. I live 5 hours away and only deal with this dealership because of the price of their vehicles & great customer service. They truly do care about their customers More
David Day and Hannah in the service department were excellent I appreciate them both for their services. Big shout out to Jared Miller and Zach Vernon these guys were awesome and I truly appreciate wha excellent I appreciate them both for their services. Big shout out to Jared Miller and Zach Vernon these guys were awesome and I truly appreciate what they did for us! More
Made me feel like home. Every minute spent was too make sure I was happy and they were completely transparent through the whole buying process. And made sure my questions ha Every minute spent was too make sure I was happy and they were completely transparent through the whole buying process. And made sure my questions had answers. Won't be buying a vehicle from anyone besides Laura Buick! More