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Laura Buick GMC
Collinsville, IL
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John Touchette was great to work with. He even gave our neighbor paperwork on the truck I was looking for. To our surprise it was still there a week later. Everyone was accommodating an He even gave our neighbor paperwork on the truck I was looking for. To our surprise it was still there a week later. Everyone was accommodating and Patrick in finance was great with everything. More
Laura buick took my car in without an appointment and had it fixed that day. The work was very professional, the service was excellent. I was very satisfied. it fixed that day. The work was very professional, the service was excellent. I was very satisfied. More
Drew Butler was awesome to work with while negotiating a deal on the 2024 Denali Crew Cab Short Box that I purchased. He is an extremely professional and patient salesman. I initially started working with D deal on the 2024 Denali Crew Cab Short Box that I purchased. He is an extremely professional and patient salesman. I initially started working with Drew pre-covid and microchip shortages. After waiting for these issues to finally resolve somewhat, Drew successfully put me in the driver's seat of my new vehicle. Lisa was a pleasure to work with also during the finalization of the contractual details. The process was seamless and extraordinarily quick. Laura Buick & GMC has the best vehicle deals by far. I was able to purchase my new truck for over 8% lower than MSRP. Dealers in the Boston area would not budge from MSRP unless the deal involved a GM incentive. It's no wonder why Laura is the highest volume seller of GMC pick-up trucks in the nation. I'm driving my 2014 Sierra 1500 SLT out to Collinsville llinois from Boston to complete the trade-in deal. I highly recommend purchasing your next vehicle from Laura Buick & GMC. More
John Touchette was amazing to work with! He helped me with my trade in and got me into a new Acadia within a few days. Laura Buick is clean, nice, and wonderful to visit! Major kudos to this He helped me with my trade in and got me into a new Acadia within a few days. Laura Buick is clean, nice, and wonderful to visit! Major kudos to this team! More
Amazing dealership Cory was fantastic to deal with and made the car buying experience fluid and easy!! The financial side of this was perfect and Jason is a master class!!! made the car buying experience fluid and easy!! The financial side of this was perfect and Jason is a master class!!! More
Exceptional Service and Unmatched Professionalism I recently had the pleasure of purchasing a truck from this dealership and I must say, the experience was nothing short of exceptional. From the moment recently had the pleasure of purchasing a truck from this dealership and I must say, the experience was nothing short of exceptional. From the moment I walked in, I was treated with utmost respect and professionalism, particularly by Chris Carr, the salesman who assisted me. Initially, the truck I purchased had some unforeseen issues. However, the way the dealership handled the situation was truly commendable. They not only acknowledged the problem but also took immediate action to rectify it. Without any delay or inconvenience, they delivered another truck to my house the very next day. This level of commitment to customer satisfaction is rare and highly appreciated. Chris Carr, the salesman who assisted me throughout the process, was incredibly professional and a pleasure to work with. He was attentive, responsive, and went above and beyond to ensure that I was satisfied with my purchase. His dedication to his work and his customers is evident and made the entire process seamless and stress-free. The dealership's commitment to quality service, their swift response to resolve issues, and their dedication to ensuring customer satisfaction is truly impressive. I would highly recommend this dealership to anyone in the market for a new vehicle. Their professionalism, integrity, and exceptional customer service set them apart from others in the industry. In conclusion, I am extremely satisfied with my experience and my new truck. A big thank you to Chris Carr and the entire team for their outstanding service. I look forward to doing business with them in the future. More
I had a good experience at Laura Buick GMC my salesman Drew Butler was a great guy and easy to work with. I had no hassle and they found me good financing. I will recommend this dealership to family and f Drew Butler was a great guy and easy to work with. I had no hassle and they found me good financing. I will recommend this dealership to family and friends and anyone else looking. More