Laura Buick GMC

Purchase of pre-owned Yukon XL Denali Danny Griffiths was our internet salesman. He was very prompt with his response to our e-mail request and answered all of our questions. He made him Danny Griffiths was our internet salesman. He was very prompt with his response to our e-mail request and answered all of our questions. He made himself available for a test drive and we felt no pressure from him to make our decision right away. He was very helpful in the purchase procedure as was the finance department. We are very happy with our Yukon and happy with the service we received at Laura Buick GMC. More

Service review Had recall and oil changed on 2018 Terrain, agent stated vehicle would be ready within hour and it was. Very satisfied with the service yesterday! Th Had recall and oil changed on 2018 Terrain, agent stated vehicle would be ready within hour and it was. Very satisfied with the service yesterday! Thank you More

Great place to buy a truck Doug Johannes was a great salesman. The dealership was great also. Expedite and thorough transaction. Great price on the vehicle. I would highly recom Doug Johannes was a great salesman. The dealership was great also. Expedite and thorough transaction. Great price on the vehicle. I would highly recommend this dealership to others. More

Ahhmazing!!!!! This place is fantastic, amazing service, great people, & awesome experience!!!! Buying my Buick from start to finish was easy and quick, and the repl This place is fantastic, amazing service, great people, & awesome experience!!!! Buying my Buick from start to finish was easy and quick, and the replacement of my driver’s side mirror was awesome and super fast!!!! More

new vehicle purchase We can't begin to tell you how great the experience was at Laura Buick in Collinsville, IL. Our friend had purchased a new vehicle there last month We can't begin to tell you how great the experience was at Laura Buick in Collinsville, IL. Our friend had purchased a new vehicle there last month and told us to go there. An.d are we glad we did. Starting with Kerry Carnes in Sales who did exceptional and went out of his way for us to the Finance Dept, Matt Browning was great also. Highly recommend this dealership More

Awesome place to buy The best selection and pricing in the US Selections were great. Drove 600 miles. Second vehicle I’ve purchased in the past eights months. Will alwa The best selection and pricing in the US Selections were great. Drove 600 miles. Second vehicle I’ve purchased in the past eights months. Will always go there first More

Wonderful Experience I purchased my vehicle yesterday from Steve Rogers. He was wonderful to work with and went above and beyond for me! I would highly recommend requestin I purchased my vehicle yesterday from Steve Rogers. He was wonderful to work with and went above and beyond for me! I would highly recommend requesting to work with him if you are looking to buy a car. More

Great experience. Lowest prices you’ll find, I drove 6.5 hours to make the deal. Worth it. Ross was very professional and accommodating. Will suggest Laura Buick to eve Lowest prices you’ll find, I drove 6.5 hours to make the deal. Worth it. Ross was very professional and accommodating. Will suggest Laura Buick to everyone. More

Minor problems with my new truck I called to set up the appointment. I had 3 issues I wanted addressed. #1 ... My truck has a lift on it and one of my tires rubbed the wheel well. The I called to set up the appointment. I had 3 issues I wanted addressed. #1 ... My truck has a lift on it and one of my tires rubbed the wheel well. The rep I talked to said it’s no problem we just need to trim the wheel well. The service rep I talked to when I showed up to the appointment told me “That’s something that you gotta deal with when you lift your truck”... #2... I had a busted speaker on the drivers side door. The rep when I called said that they would check it out and also make sure I had the bose system that I paid for. The service rep when I got to the dealership said “So you think your speaker is busted? I said “ Yes and I want to make sure the speakers are bose” The service rep says “If the sticker on the truck says bose then that’s what you have”. I just wanted to check because the bose speakers were added at the dealership not the factory and I’ve had bose speakers before and never had them bust. #3... The roll n lock bed cover system I purchased wasn’t closing on one side. The rep I talked to said “ sure we can adjust it for you”. At this point I was frustrated so I just asked the rep to come outside so he can see for himself what the problem was. He fumbled around with the cover for 5 minutes trying to prove me wrong before he had to realize that it needed adjustment. His name is Jaime. I will wait hours for someone else before I ask him for help. More

Great salesperson.I would come back again. I felt comfortable and respected. Ryan is an asset to your company. I would send potential buyers there. There is a great selection of vehicles I felt comfortable and respected. Ryan is an asset to your company. I would send potential buyers there. There is a great selection of vehicles More