
Laura Buick GMC
Collinsville, IL
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Great service and work was done quick David Day did a great job of getting us out on time. We had an appointment and made it on time. The job was done in a timely manner. David Day did a great job of getting us out on time. We had an appointment and made it on time. The job was done in a timely manner. More
Superior Service as expected Brian White, my sales rep, was extremely helpful assisting me with the appointment for installation of my exhaust system, interior and exterior trim a Brian White, my sales rep, was extremely helpful assisting me with the appointment for installation of my exhaust system, interior and exterior trim accessories. A couple of texts and a phone and the appointment was scheduled. Jamie, the service writer was a pleasure to work with. He kept me informed during the installation process and everything was smooth and easy. The tech that installed the exhaust and accessories was very professional as he explained the process and results. Just another fine example of why Laura is my preferred GMC dealership. Well worth the time and effort to return to Laura GMC for my custom exhaust system.... Thank you to all the great people at Laura... More
New truck Drove 430 miles to pick up new truck, paid for it when I got there! Pros to the dealership is that they done what they said price was spot on no hidde Drove 430 miles to pick up new truck, paid for it when I got there! Pros to the dealership is that they done what they said price was spot on no hidden fees. Large inventory and impressive dealership. Truck was clean and full of gas con.... Scratch inside bed of brand new truck, they are working on that. Wasn’t even offered a beverage. Girls at the front desk were somewhat unprofessional singing and giggling. Deal was done while two other deals were being made. I like one on one not doing a cash deal at a customer waiting table near a door. More
Awesome dealership No hassle, absolute lowest prices anywhere. Staff was nice and easy to deal with. Had me out of there with less than two hours. Highly recommend them No hassle, absolute lowest prices anywhere. Staff was nice and easy to deal with. Had me out of there with less than two hours. Highly recommend them to anyone looking for a new or used truck. More
New truck Our new truck was detailed and new mats installed quickly . The detail work was spots less. Great flow from start to finish in our experience Our new truck was detailed and new mats installed quickly . The detail work was spots less. Great flow from start to finish in our experience More
Best experience I’ve ever had buying a vehicle. From the initial call with Jon to the moment I drove off the lot in my new Enclave this was a fantastic experience. Jon was glad to answer everyone of From the initial call with Jon to the moment I drove off the lot in my new Enclave this was a fantastic experience. Jon was glad to answer everyone of my questions whether by phone, email or text. He really went over and above to make what is typically a stressful purchase into an absolute breeze. He coordinated picking me up from the airport at it all worked like clockwork to get me on the road back to Kentucky in no time. Thanks! More
Purchased a pre owned vehicle Laura Buick GMC is a first class dealership. They are very selective about which pre owned vehicles they sell and I was fortunate enough to purchase Laura Buick GMC is a first class dealership. They are very selective about which pre owned vehicles they sell and I was fortunate enough to purchase a pre owned suburban that looks brand new. When I decide to buy new - there’s only one place in the greater STL Metro area that will get our business and that is Laura Buick GMC. They have the best pricing and customer service. More
2018 Denali This was my first time dealing with Laura Buick GMC. The rebates were so large that there was no negotiating involved. The finish protection was pu This was my first time dealing with Laura Buick GMC. The rebates were so large that there was no negotiating involved. The finish protection was put on very sloppy but they were getting close to closing. More
Happy customer! Exceptional service and staff! Made everything about the purchase easy in a relaxed atmosphere! Couldn’t be happier!!! Doug Johannes Is the man to see Exceptional service and staff! Made everything about the purchase easy in a relaxed atmosphere! Couldn’t be happier!!! Doug Johannes Is the man to see for your next vehicle! More
Encore purchase Mike, Aaron, and Thad were very helpful, thorough, and efficient. They are very in tune with what I wanted because they listened. I will never go els Mike, Aaron, and Thad were very helpful, thorough, and efficient. They are very in tune with what I wanted because they listened. I will never go elsewhere when purchasing new vehicle. More