
Laura Buick GMC
Collinsville, IL
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Satisfied Working with the sales person and making a deal was a good experience. However, what was not good waws the very hard sell by finance on trying to get Working with the sales person and making a deal was a good experience. However, what was not good waws the very hard sell by finance on trying to get me to buy a used car extended warranty. More
Fantastic This is the second time that we bought from Laura and we are so happy with them we bought two vehicles this time. The customer service is fantastic. This is the second time that we bought from Laura and we are so happy with them we bought two vehicles this time. The customer service is fantastic. We will for sure be back next time we need a new vehicle More
Very courteous and friendly, answered all questions asked Very friendly and helpful. Took time to answer all questions made us feel special and important did not use pressure to make a sale. Would recommend Very friendly and helpful. Took time to answer all questions made us feel special and important did not use pressure to make a sale. Would recommend Harry to our friends as a salesman to contact for their car needs More
Quick & easy Fast and easy. Cheapest in town. Quick responses. Everything was as i hoped. Painless. Thank you for taking the anxiety out of purchasing a new vehicl Fast and easy. Cheapest in town. Quick responses. Everything was as i hoped. Painless. Thank you for taking the anxiety out of purchasing a new vehicle. More
2018 cut off in middle of intersection 2018 GMC Terrain Car shut off in the middle of intersection all dash light came on chec ingine light stayed on. Took it back to dealership. It stayed 2018 GMC Terrain Car shut off in the middle of intersection all dash light came on chec ingine light stayed on. Took it back to dealership. It stayed for 7 days no call to let me know what was going on with it. Problem not fixed. Was told car "reset itself" so i guess no one actually looked at my car. Taking it back in a couple days. More
Great experience Met upon arrival by mike miller He worked very hard to make sure my wife and I were very happy with our purchase and made suggestion on a Buick envis Met upon arrival by mike miller He worked very hard to make sure my wife and I were very happy with our purchase and made suggestion on a Buick envision which we both really liked and purchased More
Great service; nice people Comfortable waiting area. Services performed in a timely manner. Service rep listens to my concerns and notes them as well as passes them on to tech. Comfortable waiting area. Services performed in a timely manner. Service rep listens to my concerns and notes them as well as passes them on to tech. All is good. More
Horrible Worst dealership ever. I paid everything they asked and they didn’t even bother doing safety and emissions test. On top of that they messed up the odo Worst dealership ever. I paid everything they asked and they didn’t even bother doing safety and emissions test. On top of that they messed up the odometer reading and I need a state inspector to look at it. More
Great Experience It was my first time in to Laura, and my wife and I had a great experience. Tim was patient and was able to answer all of our many questions. It was my first time in to Laura, and my wife and I had a great experience. Tim was patient and was able to answer all of our many questions. More
Second to none! Great service. Great deals. There's a reason they are number one in the country. Highly recommend seeing Steve Rogers for all of your GMC/Buick need Great service. Great deals. There's a reason they are number one in the country. Highly recommend seeing Steve Rogers for all of your GMC/Buick needs. More