
Laura Buick GMC
Collinsville, IL
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Simple & straignforward Overall everyone is very friendly and willing to help. Everything was very straightforward with no unrealistic promises to get you in the dealership. Overall everyone is very friendly and willing to help. Everything was very straightforward with no unrealistic promises to get you in the dealership. Very pleasant experience. More
Customer Service My 2018 GMC Terrain was recalled for a minor item. Because of my work hours, I usually drop my car off the night before, get a loaner as my car is wo My 2018 GMC Terrain was recalled for a minor item. Because of my work hours, I usually drop my car off the night before, get a loaner as my car is worked on the next day. This has always worked out great! On this particular occasion, I dropped off my car 15 minutes before the service department closed. The gentlemen who checked me in at the Service Dept. says "ma'am if you can afford to wait 15 minutes, we can have this taken care of tonight". My response was "I most certainly can wait". And as promised, it was ready within 15 minutes. I really appreciated this extra step because I got my own car back that night and away I went. While I waited, I ran into my salesperson, Danny Griffiths. The man never forgets his customers! We have purchased two vehicles within the last couple of years from Laura Buick GMC and will continue do so - because of the all around customer service we receive from sales to service. More
Oil change Great service good people work done in a timely manner Overal the dealership has been great. Prices are reasonable for the services received. Great Tr Great service good people work done in a timely manner Overal the dealership has been great. Prices are reasonable for the services received. Great Truck selection. More
New truck Grat price and salesman Jon was the best love the new truck, this is the second purchase and have sent 4 others and all were impressed by the sales an Grat price and salesman Jon was the best love the new truck, this is the second purchase and have sent 4 others and all were impressed by the sales ans service More
Great dealership This was are second vehicle we have purchase from laura buick gmc .all that we have work with were very knowable. One of the best dealership we ha This was are second vehicle we have purchase from laura buick gmc .all that we have work with were very knowable. One of the best dealership we have bought from. A great dealership. Everyone has a neat appearance and it was a great experience ..found the vehicle we wanted. And no one pressure you to buy. They let you take your time .We will be back for all our service work. Thank you. More
New Truck We had a great experience working with the Laura Buick GMC staff. The staff took us on a tour of the dealership. We got to see the whole selection of We had a great experience working with the Laura Buick GMC staff. The staff took us on a tour of the dealership. We got to see the whole selection of trucks, and found the right one. The staff made buying a truck one of the easiest experiences. More
Please experience We had all the info before we drove 4hrs to look at the new truck. It was as said to be.. the build sheet was the biggest help. We had all the info before we drove 4hrs to look at the new truck. It was as said to be.. the build sheet was the biggest help. More
Fantastic I recently bought a truck off of Jason Doore and he was fantastic, going above and beyond to find the perfect truck for me! Then he sent me to Thad in I recently bought a truck off of Jason Doore and he was fantastic, going above and beyond to find the perfect truck for me! Then he sent me to Thad in financing and he was just as great and easy to work with! I would recommend Laura Buick Gmc to anyone looking to buy a vehicle at a great price! More
always get great service and work done right , always have great service on our Buick and the staff always very friendly and helpful , Jamie has always taken great care of our car since it was new always have great service on our Buick and the staff always very friendly and helpful , Jamie has always taken great care of our car since it was new, there is always coffee and snacks wile you wait . car always finish in good time and done right. we also found a great preowned Chevrolet truck and bought it wile we were there , More
Best vehicle purchase we’ve had. The inventory is huge, the showroom was clean and inviting. Both the salesman and finance person were very knowledgeable, personable, and efficient. The inventory is huge, the showroom was clean and inviting. Both the salesman and finance person were very knowledgeable, personable, and efficient. They were thorough in explaining vehicle features and financial options, and it was the fastest transaction I’ve ever had. The dealer incentives were generous. I was overall very impressed and I highly recommend them. Top notch. More