
Laura Buick GMC
Collinsville, IL
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Fast and excellent service. Very friendly staff. Made an appointment to have my power steering fixed and front breaks and rotors replaced, thought I would need to leave my vehicl Very friendly staff. Made an appointment to have my power steering fixed and front breaks and rotors replaced, thought I would need to leave my vehicle there for at least a day. They called to let me know my vehicle was ready to go with in about 5-6hours and the car drives like new again. More
Good experience Very helpful and accommodating especially since I arrived late for my appointment. They even found a differential leak I didn't know about it so that Very helpful and accommodating especially since I arrived late for my appointment. They even found a differential leak I didn't know about it so that was fixed before it caused a major breakdown. More
Recommend this dealership Service was outstanding and the process was less than 30 minutes. I will most definitely recommend them to anyone looking for a good quality vehicle. Service was outstanding and the process was less than 30 minutes. I will most definitely recommend them to anyone looking for a good quality vehicle. More
Awesome Everyone at La Rose was very polite very helpful from my sales person on down to the person that did my paperwork. I'd recommend anybody to go to Laur Everyone at La Rose was very polite very helpful from my sales person on down to the person that did my paperwork. I'd recommend anybody to go to Laura's. More
Great experience Me experience was great everyone was very helpful and was satisfied with the service I was given I would recommend Laura Buick to everyone the area wa Me experience was great everyone was very helpful and was satisfied with the service I was given I would recommend Laura Buick to everyone the area was clean and inviting More
Great experience Honest and fair - very positive experience with the team at Laura! This was a simple, no hassle experience and they put me in the vehicle I wanted. Honest and fair - very positive experience with the team at Laura! This was a simple, no hassle experience and they put me in the vehicle I wanted. More
Great to work with They were great to work with. Showed up without letting Kerry know we were coming and he took time to help us figure out what we wanted and got thing They were great to work with. Showed up without letting Kerry know we were coming and he took time to help us figure out what we wanted and got things taken care of us. Everyone we dealt with was helpful and answered all questions. Would recommend to anyone looking for a vehicle. More
Great We had Jason Welsch who sold us a new GMC, he was great, friendly, and helpful. Nice guy and will recommend him to anyone who is looking to buy a car. We had Jason Welsch who sold us a new GMC, he was great, friendly, and helpful. Nice guy and will recommend him to anyone who is looking to buy a car. More
CustomerService needs improvement I called about a maxima to make sure it was still available. The dealer knew I was coming in. We were there over an hour to find out it was on the rac I called about a maxima to make sure it was still available. The dealer knew I was coming in. We were there over an hour to find out it was on the rack and wasn’t done being serviced. The car was listed 6 days before but wasn’t even ready. I was to come back on Monday at 0830. I’m glad I text because it still wasn’t ready. He said late afternoon or wait til next day. I told him that I was going to call another dealer to see if they had something. He didn’t seem to care they were going to miss out on a 10,000 cash sale. If I would ya e found another car at a different place like I wanted I would not have went back. Cody was nice and apologetic. Also they said it was detailed but there was dirt inside and around the gear shift and the Rims were dirty. More
We were very please and impressed by our first at Laura My husband had heard at work how awesome this place was, he called, spoke with John T. let him know exactly what he was looking for and John found it My husband had heard at work how awesome this place was, he called, spoke with John T. let him know exactly what he was looking for and John found it. The following day we drove 3 hours to Laura. Service was great. We didn't have to wait any time to be waited on and John was ready to show my husband the trucks he was interested in. Within a few hours, we were on the road with new truck and happy as could be. More