Laura Buick GMC
Collinsville, IL
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They don’t keep their word, also if you have a coupon for 89 oil change but charges you 108 dollars. Last time my son took it there for an oil change he on a flat tire he had on the truck because I bought th 89 oil change but charges you 108 dollars. Last time my son took it there for an oil change he on a flat tire he had on the truck because I bought them there but they him I didn’t. This time I took my truck up there and brought my old receipt to show them, then suddenly they could find it but now the warranty is expired. This place has changed in the last two years and not for the good! I bought my truck and they used to give loner car so you could drop your truck off the night before but now that has stop. The service department has really went down hill. I had wait 15 for them to get my truck, I told three guys just standing there, where’s my truck? Not one even try to help they were to busy joking around. They had put my keys in the box for pick later on and instead of the waiting area. I was going to buy a new truck, but it will not be for here!!! More
The dealership was clean, everyone was very friendly and respectful. I will definitely buy another vehicle from them and will recommend to my friends and family respectful. I will definitely buy another vehicle from them and will recommend to my friends and family More
We were both very pleasantly surprised with how nice everyone was ,and how helpful they were.our sales person was informative ,but not at all pushy. Two thumbs up for your dealership .would recommend yo everyone was ,and how helpful they were.our sales person was informative ,but not at all pushy. Two thumbs up for your dealership .would recommend you too friends .and family More
They pulled a classic bait-and-switch. Tried a 2nd time 3 months later. Unreal! Extremely rude. Don't walk away... RUN! Tried a 2nd time 3 months later. Unreal! Extremely rude. Don't walk away... RUN! More