Laura Buick GMC
Collinsville, IL
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Excellent communication and very prompt. Took the time to explain how everything on the truck worked as well as shortcuts to get things done Took the time to explain how everything on the truck worked as well as shortcuts to get things done More
I tried to schedule and speak with service about a concern I had with my car. After waiting over 15 minutes I was able to only to make an appointment. I never was able to speak with a service writer a concern I had with my car. After waiting over 15 minutes I was able to only to make an appointment. I never was able to speak with a service writer and never received a call back as promised. Rachel could not explain why this happened after I arrived for my appointment but was very helpful moving forward. More
Kaiser was excellent to work with on our trade to a new 2023 Acadia. We changed our mind three times on the trim package and he was patient with us. We couldn’t be happier with Kaiser as our salesman. We w 2023 Acadia. We changed our mind three times on the trim package and he was patient with us. We couldn’t be happier with Kaiser as our salesman. We will be back to work with him again. Thanks again! More
I dealt with a lady named Grace first. She was awesome. My salesman was Mike. He was fantastic. I will always buy my GMC truck at Laurel, GMC and I really like the finance guy She was awesome. My salesman was Mike. He was fantastic. I will always buy my GMC truck at Laurel, GMC and I really like the finance guy More
This was the best experience I’ve ever had buying a new vehicle. I still can’t believe how professional this dealership is. Everyone treated me with respect, and everything was as it was discussed over the vehicle. I still can’t believe how professional this dealership is. Everyone treated me with respect, and everything was as it was discussed over the phone with John Shumaker. I can’t say enough good things about John. He made me want to buy another new car for my wife. She loves her current car, but I know where I’m going, and who I’m calling when she’s ready. Thanks to everyone who made this the best car buying experience ever. I’ll see you again John Shumaker. Thank again. P.S.- I Love my new GMC Denali Truck. More