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Laura Buick GMC

Collinsville, IL

4.8
2,623 Reviews

903 N Bluff Rd

Collinsville, IL

62234

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Showing 2,623 reviews

January 11, 2024

Great service would like to thank service manager and salesman John T. They were very informative More

by Tastad.jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John TOUCHETTE
January 11, 2024

Excellent communication and very prompt. Took the time to explain how everything on the truck worked as well as shortcuts to get things done More

by kinohitto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian (business/finace/document guy, Justin Scheaffer
January 10, 2024

I tried to schedule and speak with service about a concern I had with my car. After waiting over 15 minutes I was able to only to make an appointment. I never was able to speak with a service writer a More

by wilsondavem82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Romaine
January 09, 2024

Kaiser was excellent to work with on our trade to a new 2023 Acadia. We changed our mind three times on the trim package and he was patient with us. We couldn’t be happier with Kaiser as our salesman. We w More

by Jordy025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaiser Downs
January 07, 2024

I dealt with a lady named Grace first. She was awesome. My salesman was Mike. He was fantastic. I will always buy my GMC truck at Laurel, GMC and I really like the finance guy More

by James Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I first start talking to a lady named Grace. She was awesome and I’m not sure the finance guy, but he was great also., Mike McAfee
January 07, 2024

I bought my new Buick from you because you are close to me and I like doing business with you! More

by Gramat58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael R.
January 06, 2024

Great Service and no hassle, in and out when I bought my vehicle great job. More

by Takins28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Mandernach
January 06, 2024

Great selection and prices. Salesman Steve Rogers made it an easy and pleasant transaction, I would definitely recommend. More

by Brianspumps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve ROGERS
January 05, 2024

This was the best experience I’ve ever had buying a new vehicle. I still can’t believe how professional this dealership is. Everyone treated me with respect, and everything was as it was discussed over the More

by hearaid8862
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shumaker , Matthew Browning, Jason Vice, B Q, Kelly Sandheinrich
January 03, 2024

Excellent service and personnel, did not have to wait too long, and overall great dealership to wok with. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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