Laura Buick GMC

Great experience right from the moment I called them to discuss purchasing one of the Yukon Denali's they had listed. Sales rep was knowledgeable and not pushy. Once I decided to purchase everything was ha discuss purchasing one of the Yukon Denali's they had listed. Sales rep was knowledgeable and not pushy. Once I decided to purchase everything was handled very quickly. We'll worth the 450 miles drive from Michigan to Southern Illinois. More

Josh Roseke was the salesman that helped me find the vehicle I wanted. I had spoke with him about a particular truck a few days before coming to the dealership. When I got to the dealership he had every vehicle I wanted. I had spoke with him about a particular truck a few days before coming to the dealership. When I got to the dealership he had everything ready for me and made the process of buying my new truck very simple and efficient. Best experience I’ve ever had purchasing a vehicle More

Despite having to drive over 900 miles to pick up my new Yukon XL my experience was outstanding. Once I spotted the deal online I contacted the dealership and my salesman, Jim Oakley, responded right away Yukon XL my experience was outstanding. Once I spotted the deal online I contacted the dealership and my salesman, Jim Oakley, responded right away and was in communication with me every step of the way. Pricing was sorted out the first few minutes of the conversation and the rest were the logistics of making it happen despite my long planned family vacation that made me unable to get out there for an additional week. We were able to come up with a fair price for my trade and he worked with me to ensure my new vehicle would not be sold out from under me. When I arrived, exhausted, there wasn't any dealership nonsense one hears so much about. Doubt they would even have time for all that considering the dealership was hopping for a Monday afternoon. You would have thought it was a Friday or Saturday with all the traffic in there. Jim walked me through the process, had me grab a bite while they confirmed the trade, then it was off to meet the financial person for the final paperwork. And even there, warranty options were discussed and I was able to make a decision without feeling pressured. All round it was one of my best vehicle purchases in 35 years. I will definitely be coming back for my next purchase! More

Super to work with, no high pressure sales. Dave Pusa was great to work with he took time to listen and set me up with the perfect 2500hd AT4. This is my 2 truck that I bought from Laura GMC an Dave Pusa was great to work with he took time to listen and set me up with the perfect 2500hd AT4. This is my 2 truck that I bought from Laura GMC and I will be back. More

Great experience with my Salesman "Captain America"Steve Rogers and with Dale in Finance.I will be recommending Laura Buick to any of my family or friends that are looking for a new car.I will also recommen Rogers and with Dale in Finance.I will be recommending Laura Buick to any of my family or friends that are looking for a new car.I will also recommend you to anybody that I hear talking about wanting a new car even if I do not know them! More

I purchased a new Acadia Denali recently from Laura gmc. I had the pleasure of working with Jay Banos. He was very nice and was not high pressured. He gave me three choices in the car I wanted. I highly re I had the pleasure of working with Jay Banos. He was very nice and was not high pressured. He gave me three choices in the car I wanted. I highly recommend this dealer and Jay. Great experience. More

Service was done quickly and on time. They kept me informed of the progress and delivered They kept me informed of the progress and delivered More

Top notch selection of vehicles. Had the vehicle I was looking for with desired accessories. Staff friendly and very helpful. Had the vehicle I was looking for with desired accessories. Staff friendly and very helpful. More

First off, the prices cannot be beat. However, even if the prices could be beat, I don't think the customer service could be. I give a BOLD 10 to EVERYONE, except Jay Miller. Jay gets However, even if the prices could be beat, I don't think the customer service could be. I give a BOLD 10 to EVERYONE, except Jay Miller. Jay gets a GOLD 20! The team at Laura is hands down the best at what they do. I will never purchase another vehicle anywhere else without checking to see if they have what I need and want. Thank you for making this purchase so easy, and THE BEST experience I have EVER had in purchasing a vehicle. I WILL BE SHARING MY EXPERIENCE EVERY CHANCE I GET with family, friends, coworkers, neighbors.... anyone who is looking to purchase a new vehicle. Jay Miller, if you worked for me, YOU WOULD BE EMPLOYEE OF THE YEAR! Appreciate the help, sir! More

I have had a 2023 Sierra a 2024 Sierra Denali and now have a 2025 Sierra Denali all 3 kept having dead batteries. The 2024 they reimbursed me for a battery)Brennan ) in service did . The 2025 went dead have a 2025 Sierra Denali all 3 kept having dead batteries. The 2024 they reimbursed me for a battery)Brennan ) in service did . The 2025 went dead with less than 1000 miles and again at 2000 . It went dead again so I replaced the battery at 2500 miles . I spoke with Jeremy in their service department and he refused to help me . Both times it was dead I left a voice mail for Steve Rogers my salesman and no one would return my calls . I have a friend , Zach Cachera who purchased a new GMC Yukon from Laura Buick had same problem and took it in 3 times and it kept going dead . He traded for a Ford Expedition. I only asked to be reimbursed for a battery and got no cooperation. Service department is a zero ! Said I had to bring it in which is hard when’s it’s dead ! I’m 90 minutes away . When you already know the problem that is ridiculous! 3 trucks in a row and my 2021 blew up ECS . I asked them to do it easily but Jeremy told me to ahead and send a review like he didn’t care ! Not happy as I’ve purchased 7 new vehicles from them ! More