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Laura Buick GMC

Collinsville, IL

4.8
2,641 Reviews

903 N Bluff Rd

Collinsville, IL

62234

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Showing 2,641 reviews

April 03, 2025

Place was packed with customers and sales people and they got us in and out in a timely manner and was a great experience More

by Rdboyz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Davis
March 31, 2025

Rachel is the best! Wouldn’t go anywhere else! Always friendly stay and great service More

by rachelromaine
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Rachel Romaine
March 24, 2025

Very disappointed in there warranty on a lift they installed, had to have it fixed in Oklahoma $1900 out of pocket with no refund after they told me to take it to gmc service More

by Jeradbeeler
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Jim in sales
March 24, 2025

When you pay for the best warranty on your vehicle and then you have to pay two hundred and twenty five dollars for it to get checked out needs to be covered by the warranty. Spend 47000 on a truck and it More

by murraybobbie603
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rachel romaine
March 24, 2025

Amazing! I am in PA and bought a truck from Laura. Very easy. Straight forward. No hidden fees. Cheapest in the country, even after having it shipped to my ho More

by Cbarber773
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Osborn
March 21, 2025

Plenty of inventory, modern facility, knowledgeable staff and convenient location. My sales person Jacob worked hard to get a deal we both could work with. More

by SDEBLEYZER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Knapp
March 18, 2025

Zac Vetter was absolutely amazing! listened, understood what we were looking for. Great price! Thanks Zac! More

by Jet2721
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac Vetter
March 06, 2025

Working with the entire staff was a very smooth experience. I would not hesitate to recommend. More

by dg56
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harry Bassett, Justin Sandbach
March 03, 2025

The best dealer around. Excellent service. They go above and beyond what other dealers do. More

by kalotek85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn in service
January 26, 2025

Even though I’ve bought 4 vehicles in last 5 years. I will never buy another GMC again or anything related to GMC! More

by Joseph r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jan 27, 2025 -

Laura Buick GMC responded

Hi Joseph, We are sorry to hear you had a negative experience! Would you mind letting us know a little bit more about your visit, what went wrong, and how we can improve going forward? Thanks!

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