
Laura Automotive of Sullivan, LLC
Sullivan, MO
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I had an appointment for an oil change on my truck. It was brought into the shop early so I went over to the parts counter to price out a few aftermarket parts to install on my truck. I was told that m It was brought into the shop early so I went over to the parts counter to price out a few aftermarket parts to install on my truck. I was told that my vehicle was done and ready to go, when I went to sign the paperwork and leave i realized there was a problem which was from another dealership. They communicated with the other dealership and fixed the problem. Everyone I spoke with was very friendly and helpful. I will be going back to this dealership for my service need. More
Very busy place, nice people. Service was pretty good. Prices are reasonable. Took several hours to complete the transaction. Not sure for the delay, guessing it was due to one f Service was pretty good. Prices are reasonable. Took several hours to complete the transaction. Not sure for the delay, guessing it was due to one finance guy and multiple people buying vehicles. Nobody wants to work anymore so I’m sure staffing is an issue like everywhere else. More
I was so lucky to have a great dealership in my region. They had the best prices that I could find in a nationwide search. There were no games or pressure, just the best pricing you will find. They had the best prices that I could find in a nationwide search. There were no games or pressure, just the best pricing you will find. More
They were straight forward no pressure no games on price, the best new car buying experience I ever had. They went the extra mile to help with all the little things setting up a new vehicle. the best new car buying experience I ever had. They went the extra mile to help with all the little things setting up a new vehicle. More
Kind, friendly, relaxing atmosphere, pressure free, excellent communication and interaction among staff, I liked seeing teachable moments between seasoned staff and new employees. Patience, hands on le excellent communication and interaction among staff, I liked seeing teachable moments between seasoned staff and new employees. Patience, hands on learning, and confidence building makes me want to be a return customer. More
Everyone was super friendly. While waiting for finance they made sure to check on us to see if we needed anything several times. While waiting for finance they made sure to check on us to see if we needed anything several times. More