Laura Automotive of Sullivan, LLC

Listed truck before ready to test drive. Let me drive it with recalls that it could potentially catch fire. Didn’t order parts for recalls when knowing I was coming to pick it up. Did remedy Let me drive it with recalls that it could potentially catch fire. Didn’t order parts for recalls when knowing I was coming to pick it up. Did remedy it by taking parts from another customers order. Detail was beyond half assed. Still trash all over my new vehicle outside hardly clean. Finance guy was awesome. More

Only dealership in Sullivan, MO, so the only dealership I go to. Friendly people and good coffee. go to. Friendly people and good coffee. More

Big variety, and selection of vehicles. I.was able to test drive my choice of different makes and models. I.was able to test drive my choice of different makes and models. More

I went to laura ram to look at a truck. It was very friendly experience. Jeff my salesman took care of me with no problems It was very friendly experience. Jeff my salesman took care of me with no problems More

Laura Automotive Jeep has friendly people who do not push their product and answer all your questions - very polite and helpful! their product and answer all your questions - very polite and helpful! More

Laura Ram has been absolutely wonderful. From buying my truck to service department getting my oil changed. They take care of you and make sure you feel comfortable. From buying my truck to service department getting my oil changed. They take care of you and make sure you feel comfortable. More

Dropped my car off for an appt on 8/18/23 at 8 Am for a simple diagnosis. That afternoon it took me 3 attempts to get someone on the phone and was then put on hold for 5 minutes twice. They then let me kno simple diagnosis. That afternoon it took me 3 attempts to get someone on the phone and was then put on hold for 5 minutes twice. They then let me know my car would not be looked at until 8/21/23 because they were under staffed and behind which no one told me before hand. On 8/21 I received no contact. I called them at 4 PM and was told they just looked at my car and my oil pressure senor was going bad and it would cost 7 hrs labor and a total cost of $1700. I declined of course. I picked up my car on 8/22 at about noon. I was then informed that they miss quoted me on the price and it would only be $600, but no one called to tell me this and I had been dropped off to pick up my car. So I took my car and got the work done somewhere elese for $100.Probably will never go back unless absolutely necessary. It was the absolute worst experience I have ever had at a Mechanic shop. More

Professional, friendly, works with your schedule highly recommend to do the job thank you very much! recommend to do the job thank you very much! More

Brady did a great job helping us purchase our Jeep Grand Cherokee. He got us a great deal and made sure it was super clean when we picked it up. Cherokee. He got us a great deal and made sure it was super clean when we picked it up. More

Our salesman, Jeff Kohler, is AWESOME! He made the process of buying my new Jeep Grand Cherokee a pleasant experience. I got a great price compared to other dealers. I won’t go anywhere el He made the process of buying my new Jeep Grand Cherokee a pleasant experience. I got a great price compared to other dealers. I won’t go anywhere else! More