Laura Automotive of Sullivan, LLC

Window Tint I had been communicating with the company that owned this dealership before it was bought by Laura about fixing the tint on my back window. I had boug I had been communicating with the company that owned this dealership before it was bought by Laura about fixing the tint on my back window. I had bought the vehicle new and was told it should still be covered under warranty. The previous dealership owners kept giving me the run around about actually making an appointment and were not in communication with me. I stopped in shortly after Laura took ownership and explained the situation. Faron was very helpful and worked to set up an appointment. He was in frequent contact throughout the process to resolve the issue and I'm very happy with the service I received. More

No one would help me out, but dodge had my back I needed a truck for my job as a carpenter, it was a bear shuffling stuff around the trunk of a 06 impala, Laura dodge made it happen. I couldn't be I needed a truck for my job as a carpenter, it was a bear shuffling stuff around the trunk of a 06 impala, Laura dodge made it happen. I couldn't be happier, thanks to Dan Dell and they guys! More

Good sales experience My purchase of my jeep was fast and haggle free they gave me the price and did not try any of that number games I've experienced in the past. Told the My purchase of my jeep was fast and haggle free they gave me the price and did not try any of that number games I've experienced in the past. Told them what I was looking for and got it. More

Shocked I found a van I liked online and contacted the dealership. The next morning Cory called me back and said the car was available. I came out for a test I found a van I liked online and contacted the dealership. The next morning Cory called me back and said the car was available. I came out for a test drive and was interested in purchasing. My husband wasn’t available so Cory let me know I could make a deposit in order to keep it from being sold. I made the deposit and returned the next day. We purchased the car and my husband drove it home. On his way home we ran Into some issues with the car. I called Cory and made him aware. He gave me his cell to text or call when I heard back from my husband. When I spoke to Cory again he informed me that his Boss Mike would be coming to pick up my car and dropping a dealership car for us to drive while the issue was taken car of. The customer service we received was above and beyond. I couldn’t appreciate it more. Buying cars is stressful and scary enough. You always pray you made the right choice. The issues simply driving off the lot was terrifying to say the least. However because of Mike and Cory’s willingness to put my family and myself first turned what could have been a horrible decision Into a good one. I can’t speak enough good things about these men. They will be our first choice for car sales in the future. You guys truly have some great people working for you. Thanks again Mike and Cory. More

Dodge 2018 Dan was wonderful to work with. Everyone at Laura made us feel welcome, offering cold water or coffee every time we walked through the door. I felt li Dan was wonderful to work with. Everyone at Laura made us feel welcome, offering cold water or coffee every time we walked through the door. I felt like Dan listened to what we said and did not make us feel pressure to do something we were not ready to do. We have recommended Laura to our friends and family already. We are hoping the service department has high standards as well. More

Above and beyond The car we were hoping to buy was being bought by another couple, but they didn't just say sorry, they spent the time to help find another one with th The car we were hoping to buy was being bought by another couple, but they didn't just say sorry, they spent the time to help find another one with the features we wanted and at a good price. They made sure we were happy with our purchase. Great staff and managers that really care. More

It was awesome! They care about their customers so much & only want to satisfy. It was a stress free purchase. Will always work with Laura when purchasing vehicles! They care about their customers so much & only want to satisfy. It was a stress free purchase. Will always work with Laura when purchasing vehicles! More

Best car buying experience I’ve ever had I found this dealership online through TrueCar and seen they had the best pricing for what I was looking for. I originally was looking at and went to I found this dealership online through TrueCar and seen they had the best pricing for what I was looking for. I originally was looking at and went to buy a Dodge Journey, but after I got there decided on a Jeep Cherokee. Even with changing my mind after I got there was still super fast and took a couple hours and I was driving my new car home! They had the most friendliest staff I’ve ever encountered at a car dealer and wasn’t pushy at all. Best experience I’ve ever had buying a car! More

Its so amazing This is a nice dealership and they service is amazing they price are the best ones they have pretty cool cars and they cars are nice and clean. This is a nice dealership and they service is amazing they price are the best ones they have pretty cool cars and they cars are nice and clean. More

Great experience Very professional. No games, no hidden fees or charges. The price I was quoted was the price I paid. Very easy to work with. Quick approval time. Work Very professional. No games, no hidden fees or charges. The price I was quoted was the price I paid. Very easy to work with. Quick approval time. Worked to get me the best interest rate. Will definitely buy from them again! Thanks Steven More