Lasco Ford

Most dealers that sell tons of cars are nothing but a problem was always my mind set, but I guess I have to change my thoughts now. I entered Lasco Ford into a showroom of customers all buying vehicles problem was always my mind set, but I guess I have to change my thoughts now. I entered Lasco Ford into a showroom of customers all buying vehicles which I think is just amazing for our current economy (I am an auto worker, I know!) I would have to say buy the best price, its worth it! these guys cant be making any money with the price I got my 08 Impala for! Seriously, they were $2,000 less than anyone on the internet and the car had a clean carfax and was impecable. Maybe just my luck but I had to pass this one on. Bravo Lasco you are going to get my business again. More

I was looking for a new or used car and we went through the process of doing a trade in and valuing the car. I then test drove a car that night and brought it back because the blower motor on the air cond the process of doing a trade in and valuing the car. I then test drove a car that night and brought it back because the blower motor on the air conditioner did not work and had a leak that was putting standing water under the carpet on the passenger side. I was promised it wasn't in an accident, yet there was good evidence it was and had some repainted work and even had some rust inside the back drivers door. I was also promised a $250 monthly payment, came back it was $300 for a messed up car but they had a deal for a new Ford Focus, so I test drove that and was ready to sign, but for personal reasons was offered a deal from my father in law and it was far better so i decided not to buy the focus. I went to take my trade in home and THEY LOST THE KEYS, BUT THATS NOT THE WORST PART! As Dan, a great sales rep by the way, was busting his butt looking for the keys, he was getting flak from other employees. Fair enough, but then rather than help or solve the issue they told him he was on his own and there was nothing they were going to do for me and my wife as far as using a car to get to work the next day. Their only solution was that Dan could drive us home and we could find our way back when we could for our car. All of the employees sat staring and essentially mad at him and us. Needless to say no manager, lasco or anyone, with exception of the finance manager came in the hour in a half we waited to talk to us or offer an apology, WE ENDED UP GETTING A RIDE FROM DAN TO MY INLAWS HOPING THERE WAS A SPARE KEY, AND DAN EVEN OFFERED TO LEND ME HIS VEHICLE. Liked Dan, but Lasco Ford is run by a bunch of idiots that don't care about customers or doing the right thing by them. DON'T GO TO THIS DEALERSHIP EVEN IF IT WAS THE LAST ONE ON THE BLOCK. More

Being a michigan native born and raised I always have been a U.S. made auto buyer. I finally decided to drive a Ford and I am glad I did! If you have not driven a Ford just go drive one for fun if that been a U.S. made auto buyer. I finally decided to drive a Ford and I am glad I did! If you have not driven a Ford just go drive one for fun if thats all you are doing. I bought a Ford Fusion and it is the best car I have ever owned. The quality is like a luxury car, and yes I am a techy so the synch the car has is amazing! From my phone to Ipod its amazing! Lasco ford has a young, but well trained staff that knows the product like no dealership I have ever been to! Thanks guys! Lasco Ford has already impressed me with there service department too! Email discounts are sent out all the time and they are great. Try a Ford and Stay American made! More

Great job. Period. My car is probably the best this that has happend to me in a long time. If you need to get a loan, they can do it. You do need to bring in a lot of information but I have been doi that has happend to me in a long time. If you need to get a loan, they can do it. You do need to bring in a lot of information but I have been doing the same with a mortgage so it seems to be normal procedure. I will be sending you business. Thanks again. More

I agree this is definitly a scam sales office no service after the sale. I should of known better, the sales man was pushy, paper work had to be retyped I was given gap coverages without being asked and had after the sale. I should of known better, the sales man was pushy, paper work had to be retyped I was given gap coverages without being asked and had to have it removed, when signing I was also told I could not add in my plates that were renewing in two weeks. I was so exhausted my head was on the desk during the transaction and I just wanted to go home. Their is no customer comfort. I still think I was lied to several times. After one day the transfer case went due to different size tires causing the system not to know why the vehicle should not be in 4whl drive all the time, the radiator had a hole in it and had to be replaced, it needed new tires, wheel alignment and a new tire sensor. I live and work an hour away during their service hours and it was impossible for me to get time off to get in their. They do not offer any accomodations,and do not disclose any info. After being told I could drop off after work I went to the dealership and they could not do anything. They ended up giving me their chase vehicle reluctantly so I did not make a scene to other customers and also felt like these were 2 spoiled rotten sons of the dealership. Needless to say do not purchase from this dealer, and I also have wrote the attorney general and better business bureau. The vehicle is currently in repairs and hopefully I do not have any further problems. But have been without a vehicle for 4 days and counting! More

What a great experince I had in and out on a Saturday no problem.. I drove a distance to get there but was well worth it. I had found the vehicle I was looking for on the internet and from there on it was problem.. I drove a distance to get there but was well worth it. I had found the vehicle I was looking for on the internet and from there on it was easy. They had everything ready when I got there test drove the vehicle fell in love and signed was on the road in no time. These guys are great very fun atmospher there everyone's very freindly. Would recommend Lasco Ford to everyone!! That and there pricing is the best around. More

One of the easiest ways to buy a car....go to Lasco Ford. I have been buying my vehicles here for years now and I have reffered many friends and family who say the same great things. Bravo. Family business I have been buying my vehicles here for years now and I have reffered many friends and family who say the same great things. Bravo. Family businesses really are great to deal with. More

Just an easy in and out for a used car purchase. I was shocked to see how many used cars this dealership has. Little did I know I guess they are the largest certified dealer in michigan. Good job and th shocked to see how many used cars this dealership has. Little did I know I guess they are the largest certified dealer in michigan. Good job and thanks again. More

We went in looking to replace another brand SUV...Our son suggested a Ford Escape... We test drove some...picked one out...we were pretty excited that it pretty much had everything on it we wanted...it DI suggested a Ford Escape... We test drove some...picked one out...we were pretty excited that it pretty much had everything on it we wanted...it DID have a big dent in the passenger door...but our sales guy said "It's just a dent...there's no paint missing"...but we still liked it... So...at that point, the Lasco guys went into high gear...securing financing...so we ended up driving it home...nice...we were supposed to bring a plate back on Monday (this was Sat.) to put on it...our sales guy said it didn't matter...it could be any one we had lying around... It was at this point that stuff seemed to change... We got on Saturday...and by Monday the Power Point (12 Volt plug)in the vehicle stopped working....the service dept. closed @ 6...but I was there beforehand...didn't matter...I would have to bring it back...(40 miles) to even have them look @ it...AND...the plate I brought wsn't current...so I would have to buy a new one...(so I did)...$67 So on Thursday evening we noticed that one of the fog lights was out...the buld broken...and the cover for the lamp broken...and apparently it had been out for awhile as there was rust inside the lens area... I called our sales guy...guess what? Nothing they would do!! Surprise! I talked to their service guy "Steve"...same guy as before...It would cost me another $40 to have them put it in...he transferred me to parts...another $98 for the part!! They only had 1 key for the vehicle...but if I just bring it back...blah, blah, blah... It seems glaringly apparent that they are VERY interested in getting you to buy something...BUT...that is pretty much it!!!!!!!! We paid top dollar for the vehicle...extended warranty...and insurance...and I'm not sure what that even means!! I wish we would have seen the reviews on this site BEFORE we bought from LASCO FORD in FENTON...because we NEVER would have!! Based on our experience I would NEVER buy another vehicle from this dealer!! AND...I would NEVER refer them to anyone else! In fact, I would strongly advise AGAINST buying from LASCO FORD in FENTON!! Mainly because after the sale...our experience has been...YOU ARE ON YOUR OWN!!!!!!!! So...pretty much like everyone else on here has stated....BUYER BEWARE!!! More

A huge recovery from surrounding Ford stores! I thought I would try Brighton Ford since they claim to be the biggest and best....well I am not going back! I walked into Lasco talked to a salesperson, got I would try Brighton Ford since they claim to be the biggest and best....well I am not going back! I walked into Lasco talked to a salesperson, got quick payments they had they exact truck and I wanted and I drove away with it in less than an 1 1/2 hours. Bravo. Why can every store not be forced to be run like this one! More