Lasco Ford

I was not unhappy with Lasco Ford until I drove home with no temp. tag and was told I didn't need one (twice). We live in Ohio. The next day i figured i did and called them to overnight one to me. It was a no temp. tag and was told I didn't need one (twice). We live in Ohio. The next day i figured i did and called them to overnight one to me. It was a friday and they didn't want to send it by Sat., but decided they would since we live 80 miles away. Waited all day sat., for delivery and none came. Received the temp tag on monday and saw the fed ex label was haphazzardly filled out with both standard delivery and sat delivery checked. If they would have taken the time to fill out another fedex label, i would not be writing this review. The service otherwise was ok and the price was great. But it is this little thing that will now stick in my head. Only had the car for four days, so am holding out to see how it goes. More

I don't have good credit and I was refered to Anne my cousin had also purchased a vehicle from here and praised the work she does. She helped me out when no other dealer would. I have been turned down a cousin had also purchased a vehicle from here and praised the work she does. She helped me out when no other dealer would. I have been turned down at many other dealerships but Lasco Ford was the only one that could get me approved and spent the time with me to get me into a car. I am very pleased with the service and promptness of all of them. I have read these other reviews and not sure where others are coming from Lasco Ford is a good dealership and can get the job done. They are all great and friendly there!! More

In reference to the posting of Lasco Ford about the warranty & service of the Lincoln Aviator on 10/28/09. I'm happy to say that they had a change of heart and took care of the problem and did the nec warranty & service of the Lincoln Aviator on 10/28/09. I'm happy to say that they had a change of heart and took care of the problem and did the necessary work to fix the vehicle. I can now say I'm happy with their service, Thanks. More

The day I went to look at my van a lady was spraying "harsh chemicals" on the carpet. When I asked why Jamin, the sales guy, said they do this to all their vehicles. I bought it and a week later a wet "harsh chemicals" on the carpet. When I asked why Jamin, the sales guy, said they do this to all their vehicles. I bought it and a week later a wet dog and urine smell started appearing in the van and a ton of stains on the carpet. I complained and they put an ionizer in it which helped for 2 days. I have complained to the BBB and still Lasco will do nothing. My seat belts are frayed on the driver and passenger side. They said they would fix them before I took my van home, this was right after I purchased it. A week later, after calling everyday to find out when I can pick my van up, they finally let me take it home. Without the seatbelts fixed. This was a safety issue. Then my van was supposed to come with a warranty, and come to find out the day I need work done was the day it expired which was only a month after I purchased it. I had the lower control arm fixed and they left the ti rod bolt loose. It was only finger tight. Then they cut the ti rod boot, the axle boot, and busted my hub cap. I took it back and the service guy sean says " I will fix this for you" He calls me the next day, "this was not our fault. It didn't happen here". Well that is the only place I had my van and it was not like that when I dropped it off. They did shotty work, sabbotaged my van that I drive with my two little children in it, and said it was not their fault. AS a mom they left that van unsafe for my kids. That whole dealership needs to be out of business. I would NEVER recommend this place and I would think twice before you go there. They will say anything to make a sale, and once the sale is done, screw you. I am also rethinking staying with the ford product because when I called ford to complain they just said, "sorry for the inconvienence". More

Anyone who has anything positive to say regarding this dealership must be a friend, family member or associated with them period. The entire sales team is just a bunch of party boys looking to make a qui dealership must be a friend, family member or associated with them period. The entire sales team is just a bunch of party boys looking to make a quick buck. They have no interst in establishing return clients, or providing good service. Please heed the warning of the cationary reviewers and steer clear of this stealership. More

Bought a certified pre-owned car two months ago...since then it has been to the shop twice. The first time I hadn't even received the Ford Warranty card yet b/c it had to go in 5 days after I bought it, an then it has been to the shop twice. The first time I hadn't even received the Ford Warranty card yet b/c it had to go in 5 days after I bought it, and it was in the shop for 6 days more. The second time it went in was because the car had ZERO brakes on the rear end. Keep in mind, I owned this car for 2 months and there were ZERO brake pads. That trip to the mechanic cost me $500 to replace the brake pads and fix the rotors. Now, you would figure the service dept. at Lasco would be willing to work with a customer on these issues, especially since I've owned this car for TWO MONTHS. You would be mistaken. My salesman immediately passes me off to someone else, while in turn the business manager simply hangs up. Meanwhile, calling the Ford Warranty department does absolutely nothing as they tell you to contact the dealership. I would not recommend buying from this dealership. More

Bought a SUV from this dealer... Had to wait 3 hours at dealership, you only have about 20 minutes on and off with salesman. They leave you in a cubby by yourself, while they deal with other consumers, Jee dealership, you only have about 20 minutes on and off with salesman. They leave you in a cubby by yourself, while they deal with other consumers, Jeep sounded and ran great until the ride home.. HORRIBLE. 2 days after owning the window regulator broke, called the dealership well you bought it used they said cant help. Its been 2 weeks numerous problems later, cant get a return phone call or email from ANYBODY there... Wouldnt recommend, watch out!! Have fun trying to get your payment book. Cant ever get a call concerning anything!!! More

Allen did a great job for me. I had credit problems and most dealers really treated me poorly. Allen took the time to find me a great fusion with a payment i could afford. I only had to put $500 down and m most dealers really treated me poorly. Allen took the time to find me a great fusion with a payment i could afford. I only had to put $500 down and my payments are only $227/month thanks allen I'll send all my friends your way. Louis More

Lied about financing for a first time buyer, lied about price of car, drove there and said car was sold to a guy who was buying a Navigator and put a "hefty" deposit down on the car we were looking at yet price of car, drove there and said car was sold to a guy who was buying a Navigator and put a "hefty" deposit down on the car we were looking at yet the car remained on the lot. (it was an 06 Focus) After leaving, Anne (a salesperson) said it was suddenly available for sale again that same afternoon. But the price went up, the financing fell to pieces. Would never buy from them, ever!! Wrote them an email and got a silly reply from the general manager Matt. Losers by all costs. Go anywhere but here!! More