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Lasco Ford
Fenton, MI
953 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 953 reviews
June 24, 2010
From the moment we walked in the door we felt completely comfortable. I hate the car buying process, but Eric did a great job of making us feel good about the experience. There was absolutely no pressure, h comfortable. I hate the car buying process, but Eric did a great job of making us feel good about the experience. There was absolutely no pressure, he presented us with several options and we walked away knowing we made a good decision. We didn't really think they would be able to help us, but they did - and they did it respectfully. I have never owned a Ford before, but if the car is half as nice as the staff at Lasco I will definitely be back! Thanks for a great experience!!! More
by DLG07
Employees Worked With
Eric K
June 02, 2010
We found the vehicle we were interested online. We contacted them and did not get a response. After multiple attempts, we specifically requested Ryan due to the positive reviews online and the horrib contacted them and did not get a response. After multiple attempts, we specifically requested Ryan due to the positive reviews online and the horrible ones for the dealership. He provided horrible service. He lied about the warranty and never returned calls back. He lied about when the car would be ready for pick up. After we signed the papers and we went to the car, they didn't do any the repairs that was promised. They provided us with an IOU slip that is worthless. We requested to speak to a manager and got Matt LASCO who was very rude, disrespectful and hostile. He said that would "not go over this again" and that he was a LASCO..... The fact that his last name is the same as the dealership means nothing to me. What mattered to me was that they followed through with what they promised verbally and on paper. Instead, if felt like we bought a car from an auction, not a dealership. I now see this place as a bottom feeder and not a real dealership due to how they treat their customers. More
by lchristma
Employees Worked With
Matt Lasco
April 30, 2010
Great experience. Very helpful, friendly, and timely. Answered all questions! Hassle free! Good prices and great quality of vehicles. Would recommend to family and friends! Took care of any concerns imme Answered all questions! Hassle free! Good prices and great quality of vehicles. Would recommend to family and friends! Took care of any concerns immeadiately and provided all information needed. Clearly explained all paper work as well. More
by jessicalm88
Employees Worked With
Eric Kuehlewind
April 01, 2010
Brought a car in for problem with transmission slipping. Did not charge for checking the vehicle and could not duplicate problem. When problem occurred again, problem was repaired under warranty. when tha Did not charge for checking the vehicle and could not duplicate problem. When problem occurred again, problem was repaired under warranty. when that car was picked up, another was dropped off for a transmission recall. It was checked and ready for pickup within 3 hours. More
by JPetres
Employees Worked With
Sean Meek
March 15, 2010
I was very afraid after reading reviews when I brought my used car home and discovered there was bad brakes. We replaced the pads and called Lasco. They not only fixed our car in 2 days but they also gave used car home and discovered there was bad brakes. We replaced the pads and called Lasco. They not only fixed our car in 2 days but they also gave a loaner. While the car was in they found something wrong with the windshield wiper and even replaced that. I am still shocked by all the reviews of Lasco. I had my best used car experience ever. We went there because we needed to get out of a lease early and our credit is not the best. They were even able to help us with that. More
by agutter17
Employees Worked With
Ryan Valade
March 15, 2010
This is the 2nd vehicle we bought from Lasco. I have never been treated so well and respectful. Matt went above and beyond to do whatever it took to get us into a vehicle that was affordable for us. Ry never been treated so well and respectful. Matt went above and beyond to do whatever it took to get us into a vehicle that was affordable for us. Ryan was so patient with us and even went above and beyond to help us get the best deal we could get. They were so busy this past Saturday and watching the staff busting there butts off they never once made us feel like were ignored, we were kept up to speed what was going on. I will continue to use Lasco and refer them to others as well. More
by amanda48451
Employees Worked With
Ryan Valrde
February 17, 2010
I was very pleased with the service I received out of Lasco Ford and my sales person Aaron Robinson. I have had some credit problems due to a recent divorce. When I called my local dealer and told them m Lasco Ford and my sales person Aaron Robinson. I have had some credit problems due to a recent divorce. When I called my local dealer and told them my situation the sales person never called me back. I heard Lasco's radio add about financing everyone and went to there website and applied online. Aaron contacted me the next morning with a pre approval. I then set an appointment with the dealership and everything we discussed on over the phone was right on I drove home in a 2007 fusion that night with a payment that I can actually afford.. I recommend Lasco Ford and Aaron to all my friends and family. More
by lisaraye
Employees Worked With
Aaron Robinson
February 17, 2010
I was very happy w/ the hard work that the lasco emplyeswent threw 2 help me get a loan for a car when no other dealers would ,i would and i have recommended them to friends and family ,they went fa emplyeswent threw 2 help me get a loan for a car when no other dealers would ,i would and i have recommended them to friends and family ,they went far beyond any other dealer to help me. So i would like to say thank you to Aron and the Lasco ford family ,and would deffenetly do bussiness with them again... More
by kwilkins01
Employees Worked With
aron robinson
February 17, 2010
I love Lasco Ford. I purchased a used BMW from their lot 6 months ago and I am extremely pleased. Jamin took the time to really explore my options with me to make sure that we found a vehicle that was the r 6 months ago and I am extremely pleased. Jamin took the time to really explore my options with me to make sure that we found a vehicle that was the right fit for my budget and needs. I really couldn't have asked for a better experience. I occasionally call Jamin and bug him about maintenance & upkeep questions and he is such a breath of fresh air! He takes the time to make sure I'm completely taken care of. I leased my old BMWs from BMW dealerships and never received the service that I expected. After my experience with Lasco Ford, I wouldn't shop anywhere else. And the Lasco brothers, just the sweetest boys you've ever met! More
by Knapperoo
Employees Worked With
Jamin blitchok
January 12, 2010
I was turning in two leases and purchasing a new vehicle. When I originally talked to Ryan Valade, I told him one of the cars was 2000 miles over it's limit. Based on that, he gave me quotes on monthly pay When I originally talked to Ryan Valade, I told him one of the cars was 2000 miles over it's limit. Based on that, he gave me quotes on monthly payments and turn in values. On the day I turned in both vehicles, we realized that the one car was actually only 168 miles over. Ryan stated that that would cut down my payment. I asked if I could get the DVD player in exchange and he said yes. On the day I signed the papers, I was told by Dave Featherly that my vehicle had Sirius radio and all I had to do was call to get six months free. When I called, Sirius said my car didn't come with it. I called the dealership and they told me to bring the car in and they would take care of it. I had to bring the car in on two different days. On the first trip, they told me ford wouldn't let me get the DVD player, and they never deducted anything from my payment. On the second day, I found out the code panel didn't work and asked them to fix that too. I waited three hours and they told me I can't get Sirius and the code panel was fine. The panel still doesn't work. I went to talk to Matt Lasco, the owner, and told him I was promised all these things but didn't get them. He said, "my salesmen can lie all they want. If you can read like an adult, you would have read the sticker. " He then told me to leave. When I got back in my car, the sticker for the car had a bunch of handwriting on it that said "no sat." there was nothing on the sticker before like that. So now I have a 2010 flex that I'd like to trade in. Not only will I never go to Lasco Ford, I will never buy a ford again! I think ford has gotten a big head because they're doing better than the others. Eventually, they too, will be like Chrysler. More
by mindiag
Employees Worked With
Dave Featherly, Ryan Valade and Matt Lasco, Greg Reid
