
Lasco Ford
Fenton, MI
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Mark, Tom and Kieth were very friendly & helpful. Mark was only 15 days on the job but I predict he'll do well. Look out Kieth. My wife enjoyed working with Mark. She was impressed with Mark for s Mark was only 15 days on the job but I predict he'll do well. Look out Kieth. My wife enjoyed working with Mark. She was impressed with Mark for such a short time on the job. We forgot to sign one of the papers and Mark was kind enough to bring it to the house. More
Our purchase was basically an internet purchase. Eric Kuehlewind was great to work with - very friendly, respectful, and honest which helped when some kinks (not his fault) turned up in the transaction. Kuehlewind was great to work with - very friendly, respectful, and honest which helped when some kinks (not his fault) turned up in the transaction. He got the problems fixed and the car delivered to us very smoothly. It was obvious he had the support of all the needed employees at Lasco Ford. We got an amazing deal on the price of a gently used and well prepared car. When the time comes, we will definately look at the inventory at Lasko even though we are 200 miles away. We are already recommending to our friends that "Lasco is worth a look!" More
Ms Harris is very professional and very friendly so great to work with. Overall it was a quick deal, the dealership was very busy that day however, all people involved did the best to make sure it is as qui to work with. Overall it was a quick deal, the dealership was very busy that day however, all people involved did the best to make sure it is as quick as possible to get the vehicle home the same day. More
I have worked with this dealer in the past and they have given good service on the sale when I bought a car and when I needed it serviced. I have been a GM customer for 40 years and I bought a Fussion from given good service on the sale when I bought a car and when I needed it serviced. I have been a GM customer for 40 years and I bought a Fussion from Lasco last summer. The car is fantastic and I desided to get a new car for my wife and so I went to Lasco. More
After reading a lot of reviews (most not so kind)of this dealership, I was concerned about the level of professionalism I was going to receive. I had a specific model and color of vehicle that I had wanted dealership, I was concerned about the level of professionalism I was going to receive. I had a specific model and color of vehicle that I had wanted to purchase. After seven full days of another dealership promising to be able to deliver, and not, I gave Keith a call late on Friday afternoon. He called me back 10 minutes later and said he would have the vehicle I was looking for on Monday. He did. I have dealt with many dealerships in the past. This was the friendliest, most attentive team I have done business with. The new vehicle price was by far the lowest I was able to find. The amount offered for my trade in was double that of what another dealership had offered. My salesperson, Mike, was doing a deal with another couple and still, somehow, gave both of us the attention we deserved. We closed our deal quickly but was not at all rushed. "After purchase communication" has also been outstanding. I can't say enough good things about this experience. Prior to purchase, I knew no one here & am not related to anyone at this dealership. VERY HIGHLY RECOMMENDED. More
We went to Lasco to buy a Used 2003 ford Explorer with 82k in miles. I made a phone call & set up a time to see the car. Was meet by the sales person & let us take the car for a test ride. The car seemed 82k in miles. I made a phone call & set up a time to see the car. Was meet by the sales person & let us take the car for a test ride. The car seemed a little high on the price side like all used cars they are marked up to make a profit. So the sales person kept asking how much I would be willing to pay for the Truck since I thought the price was high. I said I wasn't sure so I asked her how much did the dealership pay for the truck. She said she wasn't sure she could get that information. Then Jay Lasco came out & Said Im JAy Lasco GM of the Dealership. You could tell he didn't like us cause we were asking what he had paid for the car. He told us we were rude for asking what he paid for the car. I was thinking I just don't want to pay to much for the car & if you could tell us we could make a the right choice for the right price before purchasing the car. He told us story about Wal-Mart & you don't ask them what they paid so why are you asking me what I paid for the car. At this point I was so turned off by his lack of my need to see the price he paid & only saw he would not be making much profit on me & got mad when we said we didn't want the car if he couldn't show us what he paid, he then threw a piece of paper & said there thats what I paid are you happy now do you want to buy the car. I got up & left with my Pregnant wife, while leaving Jay Lasco held don't ever come back. I was never coming back but since he could not make a sale he want to let me know he wasn't selling me the car & never come back remember Im leaving & he's yelling this like a child who just got told NO. What a little BABY. I was the best friend of the dealership up to the point when I said NO & wanted info to make a better purchasing decision . WHen I said NO I was told to leave never come back & then meet by Matt Lesco at the front door & was told to leave the dealership it was private property & told me to" f***" leave before he called the police. This was unreal my pregnant wife was so scared she ran to the car while CRAZY Matt Lascoe chased me out the door only one inch from my nose like he was going to punch me. My wife is still scared of Matt & how crazy he got. NEVER BUY A CAR FROM THESE NUTS BAGS..... THEy are true xxxx with old school selling tactics. Do you & your wallet a favor and stay away from this place. THis is the scariest experience she's ever had in her entire life & all we wanted to do was find out what they paid for a used car before we bought it. If someone cant show you that info upfront then don't purchase the car from them. Don t Give these losers a dollar of your money. I mean he got in my face & backed me out of the dealership cause I said NO. SO should you. To many choices when it comes to buying cars. They have many complaints from many people it s no accident they are not only MEan , RUDE , Greedy. I mean GREEDy. Tell all people you know stay away. Matt Lasco is just a little to crazy to be selling cars! Scary Day at LASCO. More
One business day after the sale!!!!!!!!! Problems with One business day after the sale!!!!!!!!! Problems with 2005 used expedition...problems that should have been fixed before the vehicle was put up for One business day after the sale!!!!!!!!! Problems with 2005 used expedition...problems that should have been fixed before the vehicle was put up for sale. 1. Broken electric passangers window 2. Fuse panel and trim panel missing 3. broken rear windshield wiper motor Was told on these items that I would have to pay for parts to fix. What a 1990's American car dealer hasn't learned a thing about customer satisfaction There service department does'nt do a good check to see if car is ready for sale. Matt the owers son treated me and my wife like the enemy!!!!!!!!!!!!!! More
My wife and I were looking to replace our 2008 Ford Escape lease with a pre-owned Ford Explorer. Prior to our Escape lease, we did have an 06 Explorer and wanted another one. We usually buy or lease Escape lease with a pre-owned Ford Explorer. Prior to our Escape lease, we did have an 06 Explorer and wanted another one. We usually buy or lease new but decided to invest in a pre-owned this time. Our usual dealer we work with was un-able to meet our needs so we decided to look around. Lasco Ford had exactly what we were looking for at a price range we were willing to work within So we decided to give them chance. We used the internet sales avenue to contact Lasco Ford regarding a 2008 Explorer XLT on the lot. Christine Harris contacted us within 24 hours of the inquiry. We had presented an offer which was contingent on a successful test drive and made an appointment to come out to Lasco. We live in Canton the dealership is not the closest but they seemed eager to work with us. When we arrived the vehicle was ready in a reasonable amount of time and we took her out for a ride. The vehicle was presented very well. Clean and fully inspected as a CPO should be. After the ride we both agreed on the offer as presented and the process began. We turned our lease vehicle in to them and drove the Explorer home that night! Very good service. Faster than expected. Thanks again to Christine Harris (sales) and Teresa Bozoian (finance) The professionalism made our experience a good one. Note: We are also please with follow-up correspondence from Lasco so far and expect the high level of service to continue. Thanks again! More
I had been working with another dealer in the Waterford area and had a very bad experience with the saleman there.A few years ago, he convinced me to buy a plan that would "detail my truck and make it look area and had a very bad experience with the saleman there.A few years ago, he convinced me to buy a plan that would "detail my truck and make it look good". After finally getting the work done, the job was a total disappointment.It was alot of money wasted with no satisfaction from that dealership. I headed to Lasco Ford and that was the best decision for they were the greatest. As I approached the door, it was opened for me by a salesman and asked if I would like a cup of coffee or hot chocolate as it was cold that day.They gave me a good price for my truck and took my lease early so that I could purchase a 2011 Escape. Yes, it was a long process, but it was worth it. I traded in two vehicles that I no longer needed and left that same day with a really cool Escape that I never envisioned I would be able to afford. To make this experience even better, I took a friend of mine who wanted to trade in her GM car early but was told she had to wait. She, too, drove home in a beautiful new 2011 Fusion that very same day. More
i had a great experience at lasco,my salesman allen was friendly while not pushy and took care of all my questions..i wasnt sure what model i was looking for he was well informed and helped me make a reall friendly while not pushy and took care of all my questions..i wasnt sure what model i was looking for he was well informed and helped me make a really good choice..i also enjoyed the showroom and location of lasco thank you very much....t.jew More