
Lasco Ford
Fenton, MI
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I always bought gm cars. I decided to buy a ford because of the reviews. I arrived at the dealership and stated that I am trading in my leased equinox because I wanted to buy and stop the payments . i was of the reviews. I arrived at the dealership and stated that I am trading in my leased equinox because I wanted to buy and stop the payments . i was told Ford credit had 1.9 on 5 years or 2200 in rebates. After being there for over 4 hours, I think they did it on purpose. I have good credit. I finally spoke to a finance manager. I told him I didn't want any warranties or extended coverage. He told me he could get the wrap around warranty and he would through in the key and tire coverage for the same payment. He told me to sign here. He never reviewed the finance or give me choices. I always had that at all the gm dealers I have been to. I should have read it over, but i was tired and hungry it was 8:30 at night already. I trusted them. The next day I read the contract and it was for 6 years and there was a cost for the coverage. I called and left messages. I had an appointment at the dealer on Monday. I complained then. A different finance manager stated that they could rewrite it if the finance check was not cashed. He didn't think it was. He also stated that he had to talk with the other manager and he would call me back. They never did until I called my sales man. I went back to the dealer. The original finance manager basically stated you signed it. He couldn't cancel the key and tire coverage because it was non cancelable, which they never told me. I told them I would never come back or buy a ford from a dealer. They told its your prerogative and you can do what you want. More
I Recently visited Lasco Ford to look at the 2012 Ford F150's with intention to just price them out. I ended up walking out the door with a brand new F150 ecoboost with everything that I ever dream of. I F150's with intention to just price them out. I ended up walking out the door with a brand new F150 ecoboost with everything that I ever dream of. I received a great deal on my trade in and a phenominal price per month. I owe a great deal to Matt Lasco and salesman Dan Chaney who worked diligently to get me into my new truck. Thank You so much, I will be sending all my friends to Dan. They are drooling over my new toy. More
Not only did Christie go out of her way by giving me her personal cell phone number so all my questions could be answered prior to coming in, but she ran around the dealership like a mad woman helping us ou personal cell phone number so all my questions could be answered prior to coming in, but she ran around the dealership like a mad woman helping us out. We live about 45 minutes from the dealership but my experience with them 2 years ago is what brought me back. They worked out our deal on our new vehicle and everyone was so nice and not once even though it was almost 10 at night did ne one complain. The drive is worth the awesome customer service we recieve here. I will be using Lasco for all my car needs and will refere friends and family. Thank you again guys!!! More
I went to look at a 2011 Taurus SHO on the used car lot I went to look at a 2011 Taurus SHO on the used car lot and found a few minor cosmetic issues. As my salesperson, Christy Harris was very knowledgeab I went to look at a 2011 Taurus SHO on the used car lot and found a few minor cosmetic issues. As my salesperson, Christy Harris was very knowledgeable about the automobile itself and also the vehicle warranty. She went out of her way to take care of any problems I had with the car and to make sure my dealings with Lasco Ford were pleasant. I also got a great price on my "new" SHO. I would definitely return to Lasco Ford and Christy for my next new or used car purchase. More
By Far my WORST car buying experience ever!Would never again step foot in that dealership!!! An EMBARRASSMENT to FORD!Rude, Very un-professional, Lie right to your face. I have seen hurricanes go more smo again step foot in that dealership!!! An EMBARRASSMENT to FORD!Rude, Very un-professional, Lie right to your face. I have seen hurricanes go more smoothly!!!!!!!One lie after another, rip you off for every penny they can then refuse to help you with problems after they have your money!!Quote; "too bad you bought a used vehicle"! NEVER AGAIN! You can hear the owner in the next room Swearing out loud! Can't talk to the owner, EVER!!Never!What a joke for FORD!!Advertise a car as Certified, then after you settle on price tell you it has 500 miles too many! RUN AWAY AS fast as You Can!!!!! More
Christine Harris made the whole process of buying my 2010 Taurus a great experience. She was extremely knowledgable, and made sure I was comfortable every step of the way. Purchasing a vehicle is normally a Taurus a great experience. She was extremely knowledgable, and made sure I was comfortable every step of the way. Purchasing a vehicle is normally a very stressfull ordeal for me, but Christine recognized this in me and put me totally at ease. She answered every question and concern I had and even assisted me in returning my rental car. I was treated like a queen! Thank you Christine for the wonderful experience!!! More
My entire experience at Lasco Ford was a pleasure. I would recommend this dealership and especially Christine Harris to anyone looking for a vehicle. I also worked with Aaron Robinson, and Jim Atkinson. would recommend this dealership and especially Christine Harris to anyone looking for a vehicle. I also worked with Aaron Robinson, and Jim Atkinson. A++++++ The entire staff was very friendly and welcoming. Thanks again to you all. I love my Focus :) More
Very friendly and helpful. They were very willing to help meet the price I was looking for. The salesperson was always informing us as to the status. meet the price I was looking for. The salesperson was always informing us as to the status. More
I could not be happier with my Ford Fusion I was treated like a VIP in sales and the service area and really appreciate all of the great effort they put into everything. I plan on driving a Ford from here o like a VIP in sales and the service area and really appreciate all of the great effort they put into everything. I plan on driving a Ford from here out. More
We appreciate all that Alex and the rest of the staff did for us. Stayed late to put together a great deal on our vehicle. Can't thank them enough. Above and beyond any dealership I've ever dealt with. for us. Stayed late to put together a great deal on our vehicle. Can't thank them enough. Above and beyond any dealership I've ever dealt with. More