Lasco Ford
Fenton, MI
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Great Experience! I was extremely happy with my 2017 Ford Escape and now I love my 2019 (even better) Ford Escape. This is my second time leasing a car through the Fe I was extremely happy with my 2017 Ford Escape and now I love my 2019 (even better) Ford Escape. This is my second time leasing a car through the Fenton dealership because of the excellent service they provide. Our sales salesperson Ben Willey was our salesperson the first time and we sought him out this time also. His communication is clear and is very helpful as well as knowledgeable. He listened and was attentive to our needs and concerns. Ben is polite, and extremely professional. We never felt pressured nor rushed. Ben explained and re-explained things we were unclear on. In the end, the final price was exactly as negotiated. We love our new Ford Escape! Thank You! Danuta Murphy More
Great service Everyone treats you great. They really go out of there way to make you feel welcome and like you really are important to them. Which I really can appr Everyone treats you great. They really go out of there way to make you feel welcome and like you really are important to them. Which I really can appreciate since I work in sales and can understand how some customers demands can get. I’ve never once seen anyone in the service department do anything but smile, be courteous, and do a great job. It’s nice having a great ford dealership nearby like this one to get work done on your vehicle. More
Satisfied customer Very friendly staff and serviced quickly. Love the car wash. Easy access to service center. Serviceman was very informative about everything being don Very friendly staff and serviced quickly. Love the car wash. Easy access to service center. Serviceman was very informative about everything being done to my vehicle. Really like Lasco More
Excellent service visit The team at lasco chase down the squeaky noise on my windshield wipers that have been bothering me for weeks great job great service great follow up The team at lasco chase down the squeaky noise on my windshield wipers that have been bothering me for weeks great job great service great follow up More
Review The Lasco team is always striving to make me happy as their customer. From sales to service and everything in between they go above and beyond. I’ll r The Lasco team is always striving to make me happy as their customer. From sales to service and everything in between they go above and beyond. I’ll return to Lasco Ford for every car from here on out! More
Lack of motivation I want to purchase a lifted truck and saw their videos on line. They have nice vehicles. However, Paul Zagman and their lease sales manager do not ret I want to purchase a lifted truck and saw their videos on line. They have nice vehicles. However, Paul Zagman and their lease sales manager do not return phone calls. I called each of them more than once. They specifically say call them! Sad! Do not use them More
Oil Change Issues Until this most recent visit my experiences at Lasco have been 5 stars. This latest one however left me a little disappointed. They did the full ser Until this most recent visit my experiences at Lasco have been 5 stars. This latest one however left me a little disappointed. They did the full service oil change and 40K service timely, however when I got in the car to head to work, noticed a few things that left me under-whelmed. First, they washed the car which was fine, but it appears the driver-side door was not fully closed when they did it as the arm rest was wet, water in the storage compartments at the bottom of the door, and water dripping from the rubber trim at the top of the door jam. There was a greasy smudge on the steering wheel air bag, and then as I got on the freeway I noticed another grease smudge on the top of the driver's door, on the light gray fabric. Whoever was moving my car around was clearly not careful at all with keeping my car clean. More
Another Great Experience We have purchased 4 other cars from Lasco, this time I was just looking at a truck that I had seen on the web site. I was met out in the lot by Scott We have purchased 4 other cars from Lasco, this time I was just looking at a truck that I had seen on the web site. I was met out in the lot by Scott Skalski, we began to talk, told him I was not expecting to really make a purchase, but we went inside began chatting, he is very personable ,knowledgeable and no pressure. I laid out my perimeters on what I could afford, after several times with the finance people we could not come to my terms. I thanked Scott for his time, but Scott never gave up on the deal, A few weeks later he contacted me and said they would like to try again, however again it was just short of what I could do. Again Scott did not give up, he made a suggestion so we tried that and the finance team came through. They were able to get the payment I desired so when we were closing the deal the rate got even better. Scott walked us through the sale from start to finish, in our book he is top notch and look forward to working with him and the Lasco team in the future. More
Terrible I drove to this dealership from over three hours away and was told that the price of the suv I was interested in would be able to be negotiated a litt I drove to this dealership from over three hours away and was told that the price of the suv I was interested in would be able to be negotiated a little. When I arrived at the dealership the salesman I was talking with that morning was gone. When we test drove the suv it was very dirty inside, in my opinion for a certified vehicle. The new salesman was nice then I gave an offer for this car that he presented to his boss. The boss came out and says that there is absolutely no room for negotiation. So we walked out. Good news is I drove down the road and bought the same car a year newer with less miles for the price I offered. More