Lasco Ford
Fenton, MI
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The people were friendly, informative. I have owned other Ford products in the past and I am very happy with them. I was able to get a fair price on my trade in, making the pricing of my new car someth other Ford products in the past and I am very happy with them. I was able to get a fair price on my trade in, making the pricing of my new car something I could afford. More
I will never purchase a vechile from this dealership again. I was not treated as a customer but like a number. They all talk a good game but in the end the are not concerned with the customer. The vechi again. I was not treated as a customer but like a number. They all talk a good game but in the end the are not concerned with the customer. The vechile I selected for purchase wasn't repaired like promised and received the run around when repairs were to be done. How is it ever ok to have customers wait more than an hour ok? My family and I sat from beginning to end for more than 13 hours over three days! I am so sad over the treatment we recieved... Really gives the 'ole cleshay validity that car sales individuals really are crooks...not only did they loose my business but lost a total of three car purchases just in my family. I returned my vehicle and cancelled my contract for several thousand dollars because in over 12 days they couldn't seem to find the time to complete promised repairs nor could they seem to find a car for me to drive while repaid were being done. Really..?? A car lot not having loaner cars. Seems the logical thing to do is to spend a couple dollars to make several thousand was enough of an incentive to produce results.. End result- one unhappy customer who will always remember the crappy customer service and unprofessional staff who made the decision to lie to my face. I guess in the long run the dealership will be able to make another sale but not in our family. That's a sad because not only was my deal worth several thousand dollars so would have the three other purchases. Bottom line here- not a great place to do business.. More
Execellent sales person. Very friendly and professional. Extremely helpful. It is a very nice dealership. I was very impressed with how they explained everything to me. Extremely helpful. It is a very nice dealership. I was very impressed with how they explained everything to me. More
Mike and John were a great team in assisting me purchasing two vehicles in a three day period at Lasco Ford. Both were great to work with and very accommodating to some of the idiosyncrasies of my purchasing two vehicles in a three day period at Lasco Ford. Both were great to work with and very accommodating to some of the idiosyncrasies of my needs. I dealt with Imran on the Fusion Hybrid who was very personable and Jim on the Fiesta who got me through that portion of the sale laudably quick. I was impressed with Mike's vehicle knowledge and sincerely friendly demeanor. John was great in making the deals acceptable to me.The team made the entire process pleasant and resulted in my purchasing the two vehicles from Lasco Ford. I appreciate all their effort and I was totally satisfied with the experience and will recommend them to my friends and associates. More
Gina was awesome, she made our experience wonderful, the team as a whole are wonderful, and they love to have fun, they even helped us trick our 14 year old daughter...these guys rock....Ill be back...and t team as a whole are wonderful, and they love to have fun, they even helped us trick our 14 year old daughter...these guys rock....Ill be back...and tell my friends...Thanks! More
Was treated real fine. Was a great vehicle for the price. All the paper work was a breeze. We both over looked my USAA discount as a veteran but this was more my fault than theres even after we talked about All the paper work was a breeze. We both over looked my USAA discount as a veteran but this was more my fault than theres even after we talked about me being a veteran More
Great all around service. Our salesperson was wonderful. They worked with us so much to get me the car I wanted in my price range. I would recommend this dealership and Tami to anyone I know. They worked with us so much to get me the car I wanted in my price range. I would recommend this dealership and Tami to anyone I know. More
The best sales person and finance people we have ever worked with and John the sales manager was fantastic. We traveled 300 miles for our vehicle purchase because of the excellent service Lasco Ford pro worked with and John the sales manager was fantastic. We traveled 300 miles for our vehicle purchase because of the excellent service Lasco Ford provides. More
Great place to buy a new car. Tami was excellent salesperson. She helped me find exactly the car I was looking for. And the sales manger was a lot of help as well. salesperson. She helped me find exactly the car I was looking for. And the sales manger was a lot of help as well. More
The expeirence that we had as customers was ABSOLUTELY EXCELLENT ! The gentlemen that we delt with went over and above to put us into a car this was a long process but neve ABSOLUTELY EXCELLENT ! The gentlemen that we delt with went over and above to put us into a car this was a long process but never the less we are very happy with the vehicle we picked out , Everyone in this store NOW !! are very nce I will for sure give this store a great recommendation !!! we couldn't of asked for anything better these guys were just wonderful .......Thank you to all of them Mr ,Mrs Ken & Lori Kessler More