Lasco Ford
Fenton, MI
Filter Reviews by Keyword
By Type
Showing 955 reviews
Great and reliable service center I worked with Nathalie and she kept me update to date on everything during the repair process. She explained what the mechanic was doing to fix the pr I worked with Nathalie and she kept me update to date on everything during the repair process. She explained what the mechanic was doing to fix the problem and the backup camera is working again like it should. More
I bought my Ford Escape new from Lasco in 2011 and haven’t taken it anywhere else since I’ve owned it - even driving it back to Fenton from Cincinnati for oil changes during my five years of residency haven’t taken it anywhere else since I’ve owned it - even driving it back to Fenton from Cincinnati for oil changes during my five years of residency. I have worked with Tucker (service advisor) for a year or so now, and he always goes above and beyond to provide excellent service. He’s very communicative, and he works to accommodate my unpredictable surgeon schedule. I have absolute trust in him and the Lasco team with my vehicle. More
Hello, I drive up for my scheduled oil change, not much help, waited 2 hours, received finished email, truck nowhere had to find someone to help to find it, no paper floor mat, not very pleased with this s help, waited 2 hours, received finished email, truck nowhere had to find someone to help to find it, no paper floor mat, not very pleased with this service. More
Great job Lasco! I am very happy with the prompt and good service I received. Will always bring my cars here for service! Thank you! service I received. Will always bring my cars here for service! Thank you! More
I have purchased and leased from Lasco Ford and I always have had great service in the showroom and in the service department. I will always return to Lasco Ford for service and will recommend them to all have had great service in the showroom and in the service department. I will always return to Lasco Ford for service and will recommend them to all my friends. More
I have bought two vehicles from Lasco. Not impressed. They charged me about $250 For dealership prep fee. When I received my brand new F150 the floor mats where not installed, middle front grill piece They charged me about $250 For dealership prep fee. When I received my brand new F150 the floor mats where not installed, middle front grill piece still sitting on the floor in back cab area and plastic on front rims still sticking to rims. I didn’t raise a stink, because I so wanted my wife to get her truck that day. I will not go back to them. Oh. And and let me include my “certified” fusion. They give me one key and fob (until I complain and they make it right), they DONT give me the keyless code pad number at the drivers door and one of the fog lamps is burnt out. So much for certified used. I have not said anything for several years. But now that I have time to catch up on things I’m speaking out. Absolutely everything I have said is true. The part about the fusion is documented in their computer, I took it back to them to be corrected. I fixed the stuff in my F150 myself. I will buy Ford again. I’ll try Hines Park in new Hudson next. More
Paul was awesome I am store manager for a larger automotive retailer and he was an amazing individual to work with very attentive and easy to work with thank you again for taking care of both of my automotive retailer and he was an amazing individual to work with very attentive and easy to work with thank you again for taking care of both of my vehicles and making it easy to handle both cars ill definitely be back for whatever my car needs thanks again. More
The service department provided excellent customer service getting our vehicle in the day after it broke down, constant communication (Paul), and quick parts order/repair. We greatly appreciate the se service getting our vehicle in the day after it broke down, constant communication (Paul), and quick parts order/repair. We greatly appreciate the sense of urgency they had in getting the vehicle fixed and back on the road for us! More
Great job They always get me in and out in record time ,always let me know what problems i may have with my truck was nice that they got me in last minute Natal They always get me in and out in record time ,always let me know what problems i may have with my truck was nice that they got me in last minute Natalie wrote me up very sweet woman thanks to you all. More