Lasco Ford
Fenton, MI
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Service department un organized & owner rude & uncaring My purchase was great,Paul & Jason Hendricks were friendly very professional,very likeable.The service department was terrible,after 2 trips And my s My purchase was great,Paul & Jason Hendricks were friendly very professional,very likeable.The service department was terrible,after 2 trips And my so called appointment never recognized.I drove away.I will have my truck serviced somewhere else.The owner Matt Lasco was very rude & short with me. I will recommend Paul & Jason,but suggest they get service elsewhere.My vehicles engined was never washed,Truck was leaking antifreeze & odor was present.Never did get looked at after 3 requests.With bumper to Bumper warranty & will take it to a garage & send Lasco the bill for the 100$ deductible.I doubt they will pay it,but more grief trying to get service in a timely manner .I would rather pay the 100$ myself. More
Our review of Lasco Ford Jason Kendrick was totally awesome. He was very helpful and made my grand daughter and I feel welcomed. Jason Kendrick, Paul Zaagman and the rest of t Jason Kendrick was totally awesome. He was very helpful and made my grand daughter and I feel welcomed. Jason Kendrick, Paul Zaagman and the rest of their team were friendly, professional and efficent. We were there 3 Hours and left with a 2013 Ford Edge.I would recommend Lasco Ford. More
2014 Ford Escape Eric Parks was a friendly, personable salesman. He did not try to oversell me and was not aggressive and trying the hard sale approach. The other st Eric Parks was a friendly, personable salesman. He did not try to oversell me and was not aggressive and trying the hard sale approach. The other staff at Lasco were also relatively friendly and I was apologized to several time for the time it takes to complete an entire transaction, which took several hours, but that time included the test drive, and the financing and paperwork review and execution. The only thing I would suggest is that because of the time it takes Lasco should offer complimentary snacks (pretzels, peanuts, etc.) and soft-drinks beyond tap water and coffee. Overall, as car buying experiences can go, this was good. So if your in the market for a Ford, go see Eric as Lasco. More
Z-plan lease Initially, I had considered not leading from Lasco Ford. But my impression changed when I worked with Alex. He was very courteous and extremely help Initially, I had considered not leading from Lasco Ford. But my impression changed when I worked with Alex. He was very courteous and extremely helpful in finalizing my Taurus lease. My only concern was that I was led to believe that I was getting heated seats for both front and rear seats when I opt for leather seats which is scheduled to be added at a future date. Your location which is 25 miles each way for me was not convenient, but I still elected to deal with Lasco. Alex was very convincing and helpful. Also, met Andreea and was very impressed with her knowledge and personality. Thank you. More
AMAZING SERVICE AND PERSON He got me right in....next day service...due to parts being ordered right away. Arranged for me to get home, with no problems. Everyone was so nice He got me right in....next day service...due to parts being ordered right away. Arranged for me to get home, with no problems. Everyone was so nice and accommodating. I will for sure recommend Miguel to everyone, I as well will see him if I need service. Who ever trained him, trained him well;) Thanks Miguel for your help!!!!!! More
Shantel was very helpful, motivated and professional. She worked with us for 2 days to find a car that would work for our budget. We had a great over all experience.I will refer people. Vicki Walker worked with us for 2 days to find a car that would work for our budget. We had a great over all experience.I will refer people. Vicki Walker More
Dan is the BEST!!! Dan at Lasco Ford is very professional.He Exceeded over and beyond our Expectations! Thanks So much Dan we couldn't be happier with your service!!! W Dan at Lasco Ford is very professional.He Exceeded over and beyond our Expectations! Thanks So much Dan we couldn't be happier with your service!!! We will recommend you to everyone! You have a great team at Lasco Ford! It has been a pleasure working with you & we look forward to working with you in the future!!! Thanks Again!!!! Chad & Kelli T More
I purchased a Cadillac CTS in December of 2013. The price on the car was fantastic. Upon leaving the dealership, I had an issue with a headlight and returned to the dealership. After dealing with t price on the car was fantastic. Upon leaving the dealership, I had an issue with a headlight and returned to the dealership. After dealing with the salesman that had sold me the car for a period of time, I was directed to Paul. Paul was absolutely fantastic. He worked with the Lascos to get the situation taken care of in a timely manner. I brought the car back to Lasco, about two and a half hours from my home to be diagnosed. When the service center found that it would require a new light, ballast and wire harness, Paul got the costs approved by the Lascos. The bill would have easily exceeded $700 if it was not for his attention to great customer service. Due to the parts being ordered, I had to come back. To make up for this, Paul filled my tank and detailed my car for free. Paul is an asset to the Lasco team and I would gladly work with him again. My one suggestion when buying a car from Lasco is to make sure that you secure financing with your own bank before going. I went on a Saturday and financed through one of their preferred lenders with the intention of refinancing the following week with my credit union. Unfortunately, my credit was ran several times and I have not received the refund from a warranty I returned 3 months ago. Get your own financing and work with Paul and the experience will be a positive one. More
This is my second experience with Janice and it was great like the first time. I drive 100 miles round trip for the excellent service. She is fast, efficient and very friendly. She went out of her way to mee like the first time. I drive 100 miles round trip for the excellent service. She is fast, efficient and very friendly. She went out of her way to meet all of my needs. I will definitely use her services for my future purchases. More
Eric Peters Very personable and upbeat. Presented all options but understood my budget. My only complaint was that another salesperson started and then passed me Very personable and upbeat. Presented all options but understood my budget. My only complaint was that another salesperson started and then passed me off. The same thing happened to my parents when they came to Lasco. Makes you feel like you don't matter. Likely we were passed off to Eric who was great. Too bad he won't get full commission when he did all the work. I knew which car I wanted when I came in and the only thing the other salesperson did was take me for a test drive, he then passed me off. I would recommend people visit Lasco but expect to the passed off. I would suggest that they go in looking for Eric. More