Lasco Ford
Fenton, MI
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I purchased a used truck from Lasco Ford in Fenton. I felt grateful and lucky to be getting a very good price on it (flag # 1). As we were in the process of the paperwork, I asked about an extended warra felt grateful and lucky to be getting a very good price on it (flag # 1). As we were in the process of the paperwork, I asked about an extended warranty and was told there were none available for this vehicle (flag # 2). On my way out I stopped to thank the salesman for all he had done and I noticed a quick glimmer of pity or guilt roll across his face. He never looked me in the eye after that (flag # 3). I now realize he must have known he’d just sold me a defective vehicle. Hindsight is 20/20. My bad for not reading the flags in the moment and trusting. Needless to say I will never purchase another vehicle from Lasco. More
By far the best car buying experience I have ever had! Madison was the salesperson that I worked with from the initial phone call and eventual handshake. She went above and beyond to make the experie Madison was the salesperson that I worked with from the initial phone call and eventual handshake. She went above and beyond to make the experience as seamless and stress free as possible. She was friendly, knowledgeable and patient. After the sale, the Sales Manager, Greg , and Suzi from the Parts dept provided exceptional follow-up support. In any customer focused business, this type of hospitality is what separates the good from the great! If you are in the market for a new car or truck, I can highly recommend Lasco Ford. Kudos to the team at Lasco Ford. More
No Integrity, No honesty, No transparency. Bait and switch tactics. Told vehicle was available and scheduled to see next day and sold out from under me. Offered another vehicle at $9000 more! No not switch tactics. Told vehicle was available and scheduled to see next day and sold out from under me. Offered another vehicle at $9000 more! No notice that we need a written deal, deposit, or even first come first serve. No integrity, no call back when told someone would get back to you. Contacted a number of other dealers in area and all noted this was a bad dealership. Do not purchase from them. You cannot trust them. More
I have a 2014 Focus with transmissions Issues and Tucker took care of me. Thanks Tucker for great customer service! I can count on Tucker with a smile! took care of me. Thanks Tucker for great customer service! I can count on Tucker with a smile! More
I always have great experience with the teams at Lasco ford. This will include sales, services, and financial services. They always explain in detail the process getting done ford. This will include sales, services, and financial services. They always explain in detail the process getting done More
Had my first oil change/tire rotation. Great service! Tucker was extremely friendly and even made sure my car was washed before returning it to me. I will be back! Tucker was extremely friendly and even made sure my car was washed before returning it to me. I will be back! More
Emily Lorencz was a great help in finding an F-250 for our family. We had contacted her so she knew what we were looking for and would send us a link when they got a clean vehicle on the lot matching our our family. We had contacted her so she knew what we were looking for and would send us a link when they got a clean vehicle on the lot matching our needs/wants. Great to work with. Professional and helpful. The truck we purchased needed the windshield replaced and she setup for it to be done local to us so we didn’t have to drive over an hour from our home. We were so happy that Lasco has an on-site Secretary of State so we didn’t have to wait long to get all of the paperwork done. Everything was completed that day and drove our truck home. Would highly recommend working with Emily to find your next ford purchase. More
Natalie is a great manager and she managed to get the service team on our project pronto! We really appreciate her and her genuine interest in our service! service team on our project pronto! We really appreciate her and her genuine interest in our service! More
Great and reliable service center I worked with Nathalie and she kept me update to date on everything during the repair process. She explained what the mechanic was doing to fix the pr I worked with Nathalie and she kept me update to date on everything during the repair process. She explained what the mechanic was doing to fix the problem and the backup camera is working again like it should. More
I bought my Ford Escape new from Lasco in 2011 and haven’t taken it anywhere else since I’ve owned it - even driving it back to Fenton from Cincinnati for oil changes during my five years of residency haven’t taken it anywhere else since I’ve owned it - even driving it back to Fenton from Cincinnati for oil changes during my five years of residency. I have worked with Tucker (service advisor) for a year or so now, and he always goes above and beyond to provide excellent service. He’s very communicative, and he works to accommodate my unpredictable surgeon schedule. I have absolute trust in him and the Lasco team with my vehicle. More