Lasco Ford

Nick Bennett was very helpful, professional and courteous. Took care of my needs. He explained everything in detail and answered all of my questions. Love my new car. courteous. Took care of my needs. He explained everything in detail and answered all of my questions. Love my new car. More

Do not trust their inspections of vehicles. If you must buy from this dealer then bring along someone who knows their stuff about cars and can look with you. I was assured my breaks passed the certified buy from this dealer then bring along someone who knows their stuff about cars and can look with you. I was assured my breaks passed the certified pre-owned inspection yet the rear breaks were very poor with the right one having only 2mm thickness left. They were unwilling to work with me on this issue and decided to never reach back out to me. I also discovered that 2 subwoofers were blown out, just expected more for a $25000 vehicle from a Ford dealer. More

Customer service is terrible, the thousands of dollars I have spent in service on my 2013 Deisel super duty plus buying a set of tires from lasco apparently doesn’t make them try any harder, will not take m have spent in service on my 2013 Deisel super duty plus buying a set of tires from lasco apparently doesn’t make them try any harder, will not take my vehicle back to lasco ford in Fenton mi. More

Dealership was fine but last service appointment less than desirable. Based on service experienceni am seriously considering going to a different dealership for next car purchase First oil change with than desirable. Based on service experienceni am seriously considering going to a different dealership for next car purchase First oil change with new vehicle usually free not 80 plus dollars. No eye contact with me nor any responses to my questions. Couldn't find me in the system and yet have purchased several vehicles. Showed him emails from them and text, he ignored and repeated I was not in the system. No follow up when vehicle oil change complete just told to see cashier. Again no eye contact. More

Bought a Ford certified car with 50k miles, was told being certified it had been gone through with a fine tooth comb and anything that was wrong was fixed. Less then a month and 600 miles later I broke being certified it had been gone through with a fine tooth comb and anything that was wrong was fixed. Less then a month and 600 miles later I broke down in Kentucky 6.5 hrs from home, the dealership did absolutely nothing to help....I missed work, was stranded for nearly a week, had to leave my car in Kentucky with multiple problems with the transmission. Will take weeks to fix and in the meantime I am left with no car to get back and forth to work since Lasco Ford didn't have a car for me use or even rent, rental will cost more a week then I make at work, hotel and eating for the week stuck in KY has taken what little money I had left after paying Lasco all my savings for my car. They really could care less, they have my money and it doesn't matter that I have no car three weeks later. I also will have to find a way to go get my car once it finally gets fixed. The warrenty will not even come to cover what the expenses that has added due to Lasco selling me a car with a crap transmission, I will be out over $2000. They will try to say it is coincidence that three parts all broke at the same time less then 600 miles down the road so they also are implying their customers are stupid instead of taking responsibility for their negligence. Not only would I say do not buy from them, I would also hope you tell all your friends, neighbors and random strangers to not give them any business. I am sure not all the cars they sell are crap however supporting a business that is dishonest and clearly doesn't care about their customers or stand buy the cars they sell is hopefully not a business you would choose to support. More

Horrible customer service!! The service department is horrible! Have tried to set up an appointment for a recall twice an was never contacted. Left a message for the service manager never heard from him. horrible! Have tried to set up an appointment for a recall twice an was never contacted. Left a message for the service manager never heard from him. Had service done with tire rotation and all four tires were low and all different levels no where near where they should have been. I seriously question if they even did the other required maintenance I paid 300$ for. More

Friendly people and a great place to shop. Salesman took their time to help me find the right vehicle and ended up making a purchase. Love my new car! their time to help me find the right vehicle and ended up making a purchase. Love my new car! More

Bought a 2021 Ford F-150 Platinum, three days after receiving it the warning lights went off like a Christmas tree. During a video walk through I had briefly seen a check engine light but was assured receiving it the warning lights went off like a Christmas tree. During a video walk through I had briefly seen a check engine light but was assured nothing was wrong with the truck by sales personnel. After informing them of the issue I was told to contact Ford and this was a warranty issue nothing they could do. Have been left with a truck I have been able to drive a week and a half in the first month of ownership and no offered assistance from those I purchased through. Will not buy from them again and recommend anyone stay clear. More

looked at a suburban on Friday. Told the dealer I wanted to purchase it. The touch screen didn’t work. Still waiting on a call to purchase it. The touch screen didn’t work. Still waiting on a call More

Great trade in value and awesome service. The team made the buying process very easy and had everything ready for me when I arrived. Very clean and sanitized dealership. My next purchase will be here w the buying process very easy and had everything ready for me when I arrived. Very clean and sanitized dealership. My next purchase will be here when my family needs to upgrade our next vehicle. More