Lasco Ford
Fenton, MI
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Just about perfect! Best car buying experience I've ever had. The team at Lasco especially Emily Lorencz were flat out wonderful to work with. I will be back next January Best car buying experience I've ever had. The team at Lasco especially Emily Lorencz were flat out wonderful to work with. I will be back next January to buy a SUV for my wife. More
Going The Extra Distance! Prior to buying my Escape from Lasco Ford, I went to other Ford dealers near my home. If it weren't for a mistake I made when trying to reach another Prior to buying my Escape from Lasco Ford, I went to other Ford dealers near my home. If it weren't for a mistake I made when trying to reach another dealer, I wouldn't have stumbled upon Lasco Ford and I wouldn't have experienced the positive buying experience I enjoyed when making this recent purchase. The Sales Associate, Shane Winslow and his manager, Paul Zaagman convinced me to drive the extra distance to do business with Lasco and kept their promise of putting me in a better vehicle for a lower cost than other dealers closer to my home. At first, I didn't think it was possible, but in the end, they sold me the vehicle I wanted with more features than I expected and at the lowest cost. More
What you see is what you get (so be careful) Lasco is without a doubt the worst dealer I have ever been to. Despite what is apparently an extremely low quality "172 point inspection" on used inv Lasco is without a doubt the worst dealer I have ever been to. Despite what is apparently an extremely low quality "172 point inspection" on used inventory, I think they buy these at auction, no matter what the vehicle's history, and sell as "good condition" for top dollar. They have a great inventory at first glance, but be very careful. You'll spend several unsuccessful hours trying to get them to lower the price or fix what should have already been done. Considering their reputation at pretty much every dealer around and our experience several years ago, I imagine you will be disappointed in the end. It's pathetic that they decide to skip making their inventory presentable while daily giving away 500 dollars cash during the week. They don't have good documentation, either. I didn't buy anything but they sent me a card for my vehicle's first oil change...the one I took in for the trade. The salespeople are courteous and polite, so the problem is incompetent management. This company was much better when Phil ran it. More
2014 certified fusion Andreea and team did a great job working late into the night to get the deal closed and get me a great car. I would recommend Lasco to others. Andreea and team did a great job working late into the night to get the deal closed and get me a great car. I would recommend Lasco to others. More
Outstanding Experience I learned of Lasco Ford via the internet while looking for a Ford Escape for our son. We found the internet pricing to be very competitive, which is I learned of Lasco Ford via the internet while looking for a Ford Escape for our son. We found the internet pricing to be very competitive, which is why I suspect so many customers were in the building. Lasco had a pretty good selection of vehicles, but most importantly the one we wanted. When I first entered the dealership I was surprised to see so much activity. I have never seen so many people in a dealership in the evening. I then learned that they are open every evening, not just Mondays and Thursdays. There was just a frenzy of activity going on with people buying cars left and right, denoted by the happy new customers ringing the bell to cheers and claps from the sales team and other customers. I found our sales rep, Erik, a pleasure to work with. Erik is new to sales, but not new to providing excellent customer service. Erik was outstanding to work with. He listened carefully to our needs and concerns and was able to articulate those to his management team. We negotiated a deal that I thought was fair to everyone. I thought Erik represented the dealership well, was friendly, honest, straightforward and worked tirelessly to make this deal happen. We worked until after close the first night and came to an agreement on an Escape. Everyone we worked with was a pleasure to work with: Erik, Blake, Alan, Jake and Danny. When we left that night, we knew exactly what our payment was and needed to come back the following night to finish the paperwork and pickup the vehicle. When it came time to finish up the paperwork, there was a slight difference in the payment amount that we had confirmed the night before. It wasn't really significant, just a couple of dollars, but there had been a misunderstanding about the license plate fee between Erik and his management team. To Erik's credit, he stood by his statements to us and his manager Alan Parker spoke with us in order to resolve the issue. Either way, this wasn't a deal killing difference, but rather a matter of principle. We all spoke for 5 minutes or so, and Alan made the decision to make a slight adjustment in the price of the car to get to the original number. While the amount was really insignificant, Alan showed tremendous integrity by backing up Erik. While our entire experience was excellent from start to finish, sometimes the little things people do tell you a lot about themselves. After this purchasing experience, I will recommend to everyone I know that is shopping for a new or used car to consider Lasco Ford. I personally would absolutely come back to Lasco Ford, and now I fully understand why so many people shop at Lasco. Don't forget to ask for Erik Getyina! Sincerely, Fred Arthur More
Turned a negative into a positive I came in after a head on collision and my car being totaled. I had a few days to sort through getting into a new vehicle. Flo was very good about wal I came in after a head on collision and my car being totaled. I had a few days to sort through getting into a new vehicle. Flo was very good about walking me through my options as I told him what my needs were. I got a great deal on a 2014 Ford Fusion that even exceeded my expectations!! Flo even took time to help me return my rental car during his office hours. Thank you so much Flo and Lasko Ford!! More
Terrific deal on 2014 F-150 Andreea was highly motivated to get us into a new lease on our 2014 F-150. From the initial visit thru delivery she kept us informed on daily progres Andreea was highly motivated to get us into a new lease on our 2014 F-150. From the initial visit thru delivery she kept us informed on daily progress as we searched existing vehicles. The final deal provided some pleasant surprises with added vehicle content at no cost to us. Would recommend Lasco for new/lease vehicle sales to anyone seeking an excellent deal. More
1st time buyer I am a first time buyer. I am so pleased with my service provided during my purchase. I am so excited for my new car! I am a first time buyer. I am so pleased with my service provided during my purchase. I am so excited for my new car! More
Love the car - no complaints with the dealership Any issues that we had with the dealership have been resolved to our satisfaction. They were very professional in addressing all our concerns, and we Any issues that we had with the dealership have been resolved to our satisfaction. They were very professional in addressing all our concerns, and we would not hesitate to recommend them to anyone. We are now owners of a very nice 2014 Ford Fusion. More
BUY YOUR NEXT CAR AT LASCO FORD ANDREEA WAS EXCELLENT VERY IMFORMATIVE ABOUT THE NEW 2015 ESCAPE SHOWED US THE ESCAPE THAT WE WERE INTERESTED IN AND WENT ON A TEST RUN AND EXPLAINED ANDREEA WAS EXCELLENT VERY IMFORMATIVE ABOUT THE NEW 2015 ESCAPE SHOWED US THE ESCAPE THAT WE WERE INTERESTED IN AND WENT ON A TEST RUN AND EXPLAINED ALL THE NEW OPTIONS ALSO, LASCO FORD WENT THE EXTRA MILE ON THE TRADE-IN THANK YOU FOR MAKING OUR VISIT TO LASCO FORD VERY FRIENDLY WE'LL BE BACK More