Lasco Ford

Top notch salesperson Emily Lorencz was everything I could ask for in a salesperson. She called me back immediately, convinced me she would beat any other dealers price and Emily Lorencz was everything I could ask for in a salesperson. She called me back immediately, convinced me she would beat any other dealers price and get me in the Titanium Focus I wanted. In short she delivered on every promise she made. A thoroughly satisfying experience with the first Ford I've ever owned. More

best car buying experience I was recommended by a friend to go to lasco ford for a new car purchase. My friend had an awesome experience with Ben Willey so I thought I should go I was recommended by a friend to go to lasco ford for a new car purchase. My friend had an awesome experience with Ben Willey so I thought I should go to him. I only had an idea of what I wanted and had to get in a car fast for my new job. Ben got right on it and I was in the perfect car for me within the first day. He got me the best price around and I couldn't have asked for a beter experience. Thank you ben and lasco for the best car buying experience I've ever had!!! More

Superlative Experience with Lasco Ford and its Sales Team Our (wife and I) search for our new vehicles was months long and extended to a radius of about 600 miles, oh the wonders of the internet. This search Our (wife and I) search for our new vehicles was months long and extended to a radius of about 600 miles, oh the wonders of the internet. This search ended at Lasco Ford and with the team of Brandon, Mike ad Nick (Techie). What a fabulous experience. Not only did we locate the exact vehicles we desired, but the experience of purchasing our two (2) new vehicles was second to none. The team did a great job of having our vehicles available and ready when we arrived as well as working a deal including our trades effortless. We would highly recommend Lasco and its sales team for any new or used car purchase. Great gob and we couldn't be happier with our new Ford vehicles. From beginning to end, this was a superlative experience. More

Lasco Ford rocks!! Kayla was absolutely AMAZING!! She was able to get me exactly what I wanted for my new Explorer!!! I live over 40 mins away from Lasco Ford & this was Kayla was absolutely AMAZING!! She was able to get me exactly what I wanted for my new Explorer!!! I live over 40 mins away from Lasco Ford & this was my 2nd vehicle I have purchased from them. I will always be a Lasco customer! The entire staff rocks! More

My Escape I was able to find a vehicle that I wanted and was out the door driving it in less than an hour, they moved thru the process and I really like the doc I was able to find a vehicle that I wanted and was out the door driving it in less than an hour, they moved thru the process and I really like the docu-sign process More

Completely Amazed! We were completely thankful and amazed at how our entire experience was at Lasco Ford in Fenton, MI! I went to three car dealerships on Monday. Lasc We were completely thankful and amazed at how our entire experience was at Lasco Ford in Fenton, MI! I went to three car dealerships on Monday. Lasco Ford was whom we worked with. We traded two vehicles in, bought two used vehicles. Salesman were friendly, efficient, and helped with every detail to make the sale go well and efficiently. They answered every question we had and helped us with test drives. All management and financing dept. was an excellent, professional, friendly -All-around wonderful experience. AMAZED and THANKFUL!! Thank you Rick Essenburg, Andy Klepoch, Jake, all staff and management!! More

Kayla M Kayla was outstanding - her enthusiasm and great attitude are contagious and refreshing. I will definitely refer her to friends and colleagues. We p Kayla was outstanding - her enthusiasm and great attitude are contagious and refreshing. I will definitely refer her to friends and colleagues. We pass 10 dealerships or more to get to Lasco and it pays off. Excellent service and we are very satisfied!!! Shawn MacDonell 734-775-8444 More

Experience Great Experience and customer service. Helped me and my mom right from the start.Knowledgeable of the two cars in mind, Escape and Edge. Very helpful Great Experience and customer service. Helped me and my mom right from the start.Knowledgeable of the two cars in mind, Escape and Edge. Very helpful when trying to stay in my budget range for my car. I left with a 2015 Escape and i love it! More

Worked hard for me! Great experience at lasco ford. Got me the vehicle I wanted and worked very hard to make the deal happen in a very short time frame and to fit the bug Great experience at lasco ford. Got me the vehicle I wanted and worked very hard to make the deal happen in a very short time frame and to fit the bugdet i was working with. Will definitely be back for my next vehicle purchase! More

BUYERS BEWARE! While I was completely dissatisfied with their sales department, considering the fact that it took 7 trips, close to 10 hours, and a whole week to pur While I was completely dissatisfied with their sales department, considering the fact that it took 7 trips, close to 10 hours, and a whole week to purchase a vehicle from this company, that all dulls in comparison to what I have had to experience with their service department. Upon test driving the vehicle I noticed an obvious shaking issue. I was promised by the salesman and manager it would be addressed before the purchase was complete. Supposedly, the issue had been "fixed" while we worked on our financing. I left with the vehicle vehicle and immediately noticed the shaking was still very much there. I called back and was told to schedule an appointment to have it addressed. I scheduled an appointment and was told they would have a loaner for me while they worked on it (I had to schedule out a week to ensure I would get a loaner). I called the day before to make sure I'd be all good to go when I dropped off my car and they were unaware of my appointment and don't even have any loaners to give out. PERIOD! I took my vehicle in and was given a ride to work. Four hours later the car was returned to me and had apparently been "fixed". I wasn't given any paperwork to show what had been done, and when I called, I was told some story about having a bent wheel and was told they replaced my tires (which looked fine when I looked at them). When I left work, the shaking was just as apparent as when I left it with them before service. I called the next day and was told that there was nothing more they could do, I could bring it back in but all they were going to do was replace the tires again (WHICH WAS NOT THE PROBLEM). So, I took it to management, as far as it could go. I was put in touch with another service person at their other location. I took it over there where I did receive a loaner and they fixed the issue (which was tie rods and ball joints). Everything was okay for about a week until the next issue popped up. My car wouldn't start and about every sensor was going off. Had it towed back to the dealership where it was diagnosed with a throttle body issue. They had my vehicle for about another week. When I got the vehicle back, I noticed that it still seemed to run funny but I couldn't pinpoint what the issue was. After having the vehicle back for about 3 weeks the next issue popped up. I am now losing power to my engine while driving, and I have to jump my car every time it needs to be started. Have it towed, yet again. This time it's the battery cable has corroded.This time I'm told it's not covered under warranty (like everything else thus far) and that it's going to be close to $250 to fix, on top of towing which was $130. Almost $400 to fix a battery cable? I think not. Obviously, this is not okay, battery cables do not corrode when driven for 5000 miles, it had to be like that when it was sold to me. After a lot of phone calls and complaints I am able to get them down to $200 for everything. After a couple days, I get a phone call while I'm waiting for the cable to be fixed and am told that they are going to cover everything fully 100%, oh and by the way, we scratched your car while it was here so we are sending it to the body shop to be fixed so it's going to be about another week. After 2 weeks of waiting to get my car back I finally get the call that it's ready. When I picked my car up, I noticed a shutter when I hit my gas pedal. Literally, as I am pulling out of the parking lot. I drive the vehicle home and schedule an appointment with a different dealerships service department, at this point I am DONE with Lasco. After 2 days at their facility, they tell me that my transmission needs to be replaced. They found metal fragments in my fluid and that it smells awful. Also, they found that the transmission lines need to be replaced. AND there is also an oil leak at my pan gasket (it had rotted). The oil leak has also detroyed my crank shaft balancer. NEVER buy a vehicle from Lasco. Shady business, empty promises, BIG ADVERTISING that means nothing! There's a reason why they say they can finance anyone. Such a sorry excuse of a company!! More