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Lasco Ford
Fenton, MI
953 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 953 reviews
May 04, 2015
Painless Car Buying At Its Best I would highly recommend the Fenton Lasco Ford for their efficiency and customer focused attention to make the process to purchase a new car painless I would highly recommend the Fenton Lasco Ford for their efficiency and customer focused attention to make the process to purchase a new car painless and fun. I worked with Dan Cheney, as I had previously, and he was receptive to our needs and presented us with the options we were looking for. We were able to pull everything together via text and email. I appreciated how everyone will interacted with to the very end was customer focused and friendly. Even after the sale, I was contacted to make the experience was a positive one, which it was. I was very impressed with not only the commitment of the staff toward quality and efficient services but also as I toured the changes being made to the dealership buildings I could see that they were made to further enhance the customer experience during both the sales and after sales. You'll notice the difference over other dealers when you come to Lasco. Make sure you ask for Dan Cheney. More
by dgarcia
Employees Worked With
Dan Cheney, Emily Kerzka
May 03, 2015
Erik Getyina is by far the the best salesperson I have ever dealt with. Erik went way above and beyond to get me into an awesome vehicle that fit my needs while w is by far the the best salesperson I have ever dealt with. Erik went way above and beyond to get me into an awesome vehicle that fit my needs while working with my difficult situation and never giving up on me. I could not have asked for any better service and have already recommended him to several people. I really appreciate him being so straight forward, honest and determined throughout the entire process which is extremely rare these days. More
by LizzV
May 02, 2015
Car Buying Made Easy Andy Klepoch was very helpful on my recent purchase of a CPO Escape. Andy (and his daughter!!) went the extra mile to make it a memorable event for m Andy Klepoch was very helpful on my recent purchase of a CPO Escape. Andy (and his daughter!!) went the extra mile to make it a memorable event for my daughter's first car. I highly recommend Andy and Lasco Ford for anyone in the market for a new or certified pre-owned Ford. More
by Loubel
Employees Worked With
Andy Klepoch, Kenneth Sweet
May 02, 2015
Excellent We were very pleased with Lasco Ford. Kayla Mangani and Chris Medel went above and beyond to help us meet our need in a time of crisis for us. Our 2 We were very pleased with Lasco Ford. Kayla Mangani and Chris Medel went above and beyond to help us meet our need in a time of crisis for us. Our 2010 Ford Focus transmission went out and we needed a vehicle to get two people to work on time. They made that possible. We appreciate every person we worked with, spoke with, or interacted with tremendously. Thank you for everything. We truly appreciate you all. (If we did not mention anyone or did not see them below, you were invaluable as well.) In His Love, Patrick and Belinda Styles ;) More
by 4tniner
Employees Worked With
Paul Zaagman, Rick Davis, Kayla Mangani, Danny Oda, Chris Medel
May 01, 2015
Great doing business with Lasco Ford! John Fereghetti worked dilligently to help me find the right vehicle. I will recommend friends and family to the Lasco Ford team from now on. John Fereghetti worked dilligently to help me find the right vehicle. I will recommend friends and family to the Lasco Ford team from now on. More
by kaw1254
Employees Worked With
RJ Spraggins, John Fereghetti
April 30, 2015
Never Again This has been the worst car buying experience I have ever had and I will never go back to this dealership again. I love my new vehicle and my salespe This has been the worst car buying experience I have ever had and I will never go back to this dealership again. I love my new vehicle and my salesperson, Erik, was great. But every other aspect of buying a car here has been a headache. It was the first place we went and as we were leaving to visit a couple more dealerships we were told we had to talk to a manager first before we could leave. Shawn was pushy and borderline rude and almost lost the sale for Erik but I really liked the Escape so we went back. It took three hours from the time we said we wanted the car to when we finally left with it. I've bought many cars and even on a busy Saturday I've never had it take that long to give someone my money. All the employees rush around like they are super busy but all that rushing around means mistakes get made. We sat there for two hours before we found out that to get a particular discount we needed my husband's title to his car and we couldn't sign any paperwork until they had that so he had to drive home for it. After signing we had to sit and wait for the car to be prepped, even though we were approved an hour and a half earlier. As soon as we finally got home and sat down to eat there was a phone call saying they forgot to give us the registration and they closed in 15 minutes, not to open again until Monday. So my husband put down his fork and drove back to get that very important piece of paper so I could legally drive my new car the rest of the weekend. A few days later I got a phone call saying they forgot to have me sign something so I had to go back in and sign it. It took a matter of minutes but as I was leaving one of the managers started yelling at an associate about a customer in the far lot not being helped and almost hit my four year old daughter with the heavy glass door on his way outside. As we walked to our car he was yelling at every employee he passed, dropping f-bombs in earshot of my daughter who thankfully didn't ask me to explain what that new word meant. I understand management wants to make as many sales as possible but the tension there is so thick you can feel it. It makes for a very miserable buying experience when the employees are clearly being managed by fear. I will never buy a vehicle here again. More
by LJ
April 30, 2015
Quick and through We bought our 2014 Flex at Lasco Ford, they had the best deal and found one of the few models left that met our requirements. As soon as you walk in We bought our 2014 Flex at Lasco Ford, they had the best deal and found one of the few models left that met our requirements. As soon as you walk in the door someone is there to help you. When we went to pick the car up we found an issue with the tailgate and they immediately took it to the service department. They gave us a loaner vehicle to drive home (30 miles) and were prepared to bring us our new Flex when it was fixed. As we had dinner in town we were able to pick up our new car that evening and the extra trip was not necessary; but they were willing to bring the vehicle to us if needed. More
by lizmae
Employees Worked With
Paul Zaagman
April 29, 2015
excellent Had a great experience with Bill Gunther. I will always go back to only him as my car salesman. He was very nice and worked hard for us. Had a great experience with Bill Gunther. I will always go back to only him as my car salesman. He was very nice and worked hard for us. More
by jackie727
April 24, 2015
Great place. Bought our truck and new Ford Fusion from here! Great service from Tom Goodwin! Patient and helped us find the perfect fit! Won't go looking for a veh Bought our truck and new Ford Fusion from here! Great service from Tom Goodwin! Patient and helped us find the perfect fit! Won't go looking for a vehicle anywhere else! More
by Ljr23
April 23, 2015
Friendly and helpful Went to Lasco to browse the new cars one afternoon. I was helped by a very nice sales person named Gary Askins. He made my experience a good one. I wi Went to Lasco to browse the new cars one afternoon. I was helped by a very nice sales person named Gary Askins. He made my experience a good one. I will be back when I am ready to purchase . More
by Michelle
Employees Worked With
Gary Askins
