
Lasco Ford
Fenton, MI
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Excellent service I took my 2012 Focus in for service when the check engine light came on. I spoke to Greg on the phone to arrange my service appointment, from this po I took my 2012 Focus in for service when the check engine light came on. I spoke to Greg on the phone to arrange my service appointment, from this point forward I dealt with Andrew in the service department. He arranged to have me driven to work within 5 minutes of my arrival. Throughout the day he provided me with updates as to what needed to be repaired, cost of repair and time frame. At the end of my work day they picked me up and drove me to Lasco Ford, the car was repaired as promised and ready for pick up. I was very happy with my service experience as Lasco Ford and will look to Andrew if any future repairs are needed. Thank You! More
What a mistake!!! I bought a used vehicle from Lasco that had supposedly been through an "inspection", but three weeks later I had a laundry list of issues with the veh I bought a used vehicle from Lasco that had supposedly been through an "inspection", but three weeks later I had a laundry list of issues with the vehicle. I purchased an extended warranty on the vehicle because Kelsey Riley said it would cover "all the expensive stuff." Ha what a lie. Twelve days after I dropped the vehicle off and after calling three times, Cameron finally called me to tell me that it was gonna cost at least $2,000 and the $5,000 extended warranty that I purchased wasn't gonna cover any of it. No wonder Lasco has 1/5 rating on consumer affairs. Save yourself from these crooks and shop elsewhere. Here's an update: I went to go pick up my vehicle and it wouldn't start! They killed my battery. Then they tried saying spark plugs and a catalytic converter was gonna be $2300 but they will give me a deal for $900. They took advantage of me and I'm gonna have to contact a lawyer and file complaints with the BBB and State Attorney General's office. Update: I took my truck to MY mechanic and he told me there isn't even anything wrong with it. What Scammers!!! More
Outstanding! I recently made a second vehicle purchase from Lasco Ford of Fenton. I received the same friendly and professional service as the first time. I can't I recently made a second vehicle purchase from Lasco Ford of Fenton. I received the same friendly and professional service as the first time. I can't say enough about the way everyone treats the customer here. Everyone was very pleasant and extremely helpful. I don't think I'll ever consider going anywhere else. They're attitude doesn't change once you drive off the lot like most other dealerships. I would recommend to anyone that they should start here before going anywhere else. More
happy customerr This dealership was top notch! Jeff went above and beyond to make sure we purchased the car we was most comfortable with. He gave us suggestions and h This dealership was top notch! Jeff went above and beyond to make sure we purchased the car we was most comfortable with. He gave us suggestions and his advice, but was in no way pushy what-so-ever. After we decided on a car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Jeff to anyone who is looking for a new or used vehicle. More
Outstanding Experience!!! I had a great experience buying my used Wrangler from Andy Klepoch at Lasco Ford! Not only was Andy extremely knowledgeable and helpful, he was also I had a great experience buying my used Wrangler from Andy Klepoch at Lasco Ford! Not only was Andy extremely knowledgeable and helpful, he was also patient and I never felt pressured! He followed up with me several times throughout my search with personal email video messages, and got the price that I was looking for! More
Impromptu, unplanned, rapid-pace purchase I was not serious about buying a car - until I saw the ad. They (Brandon & Maria) were very quick to respond to my on-line inquiry, and followed-up w I was not serious about buying a car - until I saw the ad. They (Brandon & Maria) were very quick to respond to my on-line inquiry, and followed-up with me a couple of times, until I was able to get out to Fenton. They also were willing to allow me to come see/drive the vehicle, even though it wasn't yet on the used car lot. Sales staff & Finance team were very friendly. The only [very minor] complaint that I would have was that I was (for lack of better words) "bounced around" between a few different sales/support personnel - I am used to working with just one sales person, and 1 finance person - Perhaps it was because they were very busy, when I was there. All paperwork was handled quickly & efficiently. Because I purchased the vehicle before they had an opportunity to go through the usual steps, in getting it out to the used car lot, it needed to be detailed (that of which I brought it back for, along with finishing up finance documentation). The detailing job was slightly sub-standard, but really wasn't a big deal. All-in-all a good experience. I would recommend this dealership to anyone looking for a Ford, or any other car, for that matter! More
Great Service My Focus has a shudder going from 1st to 2nd gear. Took it in it was covered under warranty, got a loaner car, they had it done it two days. They re My Focus has a shudder going from 1st to 2nd gear. Took it in it was covered under warranty, got a loaner car, they had it done it two days. They replaced the clutch working great now. Everyone was informative and friendly. More
Happy Mama I wasn't planning on buying a car right now, we were just looking around when we saw this one. After test driving it, I knew this was what I wanted. I wasn't planning on buying a car right now, we were just looking around when we saw this one. After test driving it, I knew this was what I wanted. My experience at Lasco was a great experience thanks to everyone there and I look forward to dealing with them in the future. More
Great Experince This is the third car we have purchased from Lasco Ford Of Fenton. Have had great luck with our cars from here. Jeff was amazing. He worked very hard This is the third car we have purchased from Lasco Ford Of Fenton. Have had great luck with our cars from here. Jeff was amazing. He worked very hard to get us what we wanted and was happy to help us out. Thanks Jeff for all your and Blake's hard work at making our needs be met. Woo Hoo! Lasco Ford of Fenton always gets the job done. Thank you all Charley and Pat Worley More
Excellent Experience (Twice) Karen was an excellent no pressure sales person, made me feel at ease with my purchase. We had great conversations in between the down times waiting Karen was an excellent no pressure sales person, made me feel at ease with my purchase. We had great conversations in between the down times waiting for paperwork. This is my second used car from Lasco and both times I have had a great experience. Look forward to dealing with them in the future. They won't disappoint you. More