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Lasco Ford

Fenton, MI

2.8
953 Reviews

2525 Owen Rd

Fenton, MI

48430

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Showing 953 reviews

June 15, 2016

Impromptu, unplanned, rapid-pace purchase I was not serious about buying a car - until I saw the ad. They (Brandon & Maria) were very quick to respond to my on-line inquiry, and followed-up w More

by Kelly M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance - James, Brandon Beebe, Andy Klepoch, Maria Gilliam
June 15, 2016

Great Service My Focus has a shudder going from 1st to 2nd gear. Took it in it was covered under warranty, got a loaner car, they had it done it two days. They re More

by raustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Collier
May 02, 2016

Happy Mama I wasn't planning on buying a car right now, we were just looking around when we saw this one. After test driving it, I knew this was what I wanted. More

by JTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Marcheselli, Dave Riley, Karen Hibner
April 26, 2016

Great Experince This is the third car we have purchased from Lasco Ford Of Fenton. Have had great luck with our cars from here. Jeff was amazing. He worked very hard More

by thepattycakes44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Boan, Jeffrey Forman
April 01, 2016

Excellent Experience (Twice) Karen was an excellent no pressure sales person, made me feel at ease with my purchase. We had great conversations in between the down times waiting More

by raustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RJ Spraggins, Kenneth Sweet, Karen Hibner
March 30, 2016

Great experience! Jeff was amazing to us.he was so happy to help, calmed us and did everything he said we would. Truly a great experience and will be a repeat customer! More

by amn1485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Boan, Jeffrey Forman
February 25, 2016

Andy Keploch Super Associate. Andy Keploch worked tirelessly to help me finance a beautiful, perfect, automobile. I love it and I am so grateful to him. He is a AAA person. I hi More

by jerrilyn111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Klepoch
February 13, 2016

Dishonest and incompetent Bought vehicle from Lasco in Fenton, Turns out it needs all new front suspension parts. Bought the car less than 30 days ago. Lasco did an inspection More

by Neil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Annie Hoffman, Dave Riley, Craig Blaney
Feb 29, 2016 -

Lasco Ford responded

Lasco takes pride in delivery the best customer service possible. In this case, the customer purchased an older, 100,000 mile vehicle that was fully inspected and passed all safety inspections. One of the items that arose after delivery was covered under his warranty, but the others are not parts that need to be replaced. There is some minor wear on the maintenance parts mentioned but they are not in need of replacement any time soon. Lasco worked with the customer the best they could to compenstate and even purchased center caps that had an issue after the delivery.

Feb 29, 2016 -

Neil responded

This is a typical non informed response given by Lasco about said vehicle. The vehicle does have mileage no question. The wear parts the Lasco is referring to are powersteering pump ( not pulley) upper and lower ball joint, outer tie rods and both front shock absorbers. All totaling $2500.00. These vehicle has been inspected by grand point automotive and belle tire within 30 days after purchase so you be the judge if the wear parts were out of tolerance at the time of sale. Furthermore I purchased an aftermarket warranty (which is a shame) so the repairs done were at a cost to me not Lasco. Believe me they did me no favor when then say they bought center caps. They did but they are some cheap China crap not even FACTORY OEM. STAY AWAY believe me you'll be happier you did. I do have to go Lasco and cancel a warranty and my gap. I'll keep you posted how my visit goes. I won't even mention my two trips to Lasco service regarding an alignment.

February 12, 2016

Happy Campers My wife was in the market to lease a Fusion or a Focus. She was very happy with the Fusion Garret suggested and with the arrangement provided by the More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Zaagman, Garret Pooler
February 10, 2016

Best car buying experience to date I would just like to say we had a great truck buying experience. Steve Smith was a great salesmen with excellent knowledge of the truck I bought. I fe More

by Blaskaf150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt lasco, Annie Hoffman, Blake Boan, Steve Smith
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