Lasco Ford
Fenton, MI
Filter Reviews by Keyword
By Type
Showing 955 reviews
happy customerr This dealership was top notch! Jeff went above and beyond to make sure we purchased the car we was most comfortable with. He gave us suggestions and h This dealership was top notch! Jeff went above and beyond to make sure we purchased the car we was most comfortable with. He gave us suggestions and his advice, but was in no way pushy what-so-ever. After we decided on a car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Jeff to anyone who is looking for a new or used vehicle. More
Outstanding Experience!!! I had a great experience buying my used Wrangler from Andy Klepoch at Lasco Ford! Not only was Andy extremely knowledgeable and helpful, he was also I had a great experience buying my used Wrangler from Andy Klepoch at Lasco Ford! Not only was Andy extremely knowledgeable and helpful, he was also patient and I never felt pressured! He followed up with me several times throughout my search with personal email video messages, and got the price that I was looking for! More
Impromptu, unplanned, rapid-pace purchase I was not serious about buying a car - until I saw the ad. They (Brandon & Maria) were very quick to respond to my on-line inquiry, and followed-up w I was not serious about buying a car - until I saw the ad. They (Brandon & Maria) were very quick to respond to my on-line inquiry, and followed-up with me a couple of times, until I was able to get out to Fenton. They also were willing to allow me to come see/drive the vehicle, even though it wasn't yet on the used car lot. Sales staff & Finance team were very friendly. The only [very minor] complaint that I would have was that I was (for lack of better words) "bounced around" between a few different sales/support personnel - I am used to working with just one sales person, and 1 finance person - Perhaps it was because they were very busy, when I was there. All paperwork was handled quickly & efficiently. Because I purchased the vehicle before they had an opportunity to go through the usual steps, in getting it out to the used car lot, it needed to be detailed (that of which I brought it back for, along with finishing up finance documentation). The detailing job was slightly sub-standard, but really wasn't a big deal. All-in-all a good experience. I would recommend this dealership to anyone looking for a Ford, or any other car, for that matter! More
Great Service My Focus has a shudder going from 1st to 2nd gear. Took it in it was covered under warranty, got a loaner car, they had it done it two days. They re My Focus has a shudder going from 1st to 2nd gear. Took it in it was covered under warranty, got a loaner car, they had it done it two days. They replaced the clutch working great now. Everyone was informative and friendly. More
Happy Mama I wasn't planning on buying a car right now, we were just looking around when we saw this one. After test driving it, I knew this was what I wanted. I wasn't planning on buying a car right now, we were just looking around when we saw this one. After test driving it, I knew this was what I wanted. My experience at Lasco was a great experience thanks to everyone there and I look forward to dealing with them in the future. More
Great Experince This is the third car we have purchased from Lasco Ford Of Fenton. Have had great luck with our cars from here. Jeff was amazing. He worked very hard This is the third car we have purchased from Lasco Ford Of Fenton. Have had great luck with our cars from here. Jeff was amazing. He worked very hard to get us what we wanted and was happy to help us out. Thanks Jeff for all your and Blake's hard work at making our needs be met. Woo Hoo! Lasco Ford of Fenton always gets the job done. Thank you all Charley and Pat Worley More
Excellent Experience (Twice) Karen was an excellent no pressure sales person, made me feel at ease with my purchase. We had great conversations in between the down times waiting Karen was an excellent no pressure sales person, made me feel at ease with my purchase. We had great conversations in between the down times waiting for paperwork. This is my second used car from Lasco and both times I have had a great experience. Look forward to dealing with them in the future. They won't disappoint you. More
Great experience! Jeff was amazing to us.he was so happy to help, calmed us and did everything he said we would. Truly a great experience and will be a repeat customer! Jeff was amazing to us.he was so happy to help, calmed us and did everything he said we would. Truly a great experience and will be a repeat customer! More
Andy Keploch Super Associate. Andy Keploch worked tirelessly to help me finance a beautiful, perfect, automobile. I love it and I am so grateful to him. He is a AAA person. I hi Andy Keploch worked tirelessly to help me finance a beautiful, perfect, automobile. I love it and I am so grateful to him. He is a AAA person. I highly recommend working with him. You won't be disappointed. Jerrilyn Jarou More
Dishonest and incompetent Bought vehicle from Lasco in Fenton, Turns out it needs all new front suspension parts. Bought the car less than 30 days ago. Lasco did an inspection Bought vehicle from Lasco in Fenton, Turns out it needs all new front suspension parts. Bought the car less than 30 days ago. Lasco did an inspection before selling it, so either one of two things are happening. 1 Lasco knew the parts were bad on vehicle and decided not to fix and not disclose to unsuspecting customer. 2 Lasco has incompetent mechanics working on people's vehicles. Either way I am now stuck with a $26000.00 vehicle that needs $2500.00 worth of front end work. I have been swindled and Lasco has offered zero help resolving these issues. There are plenty of honest dealerships in the genesee county area . Unfortunately Lasco isn't one of them. I have replaced power steering pump, upper ball joints and tie-rods. All at cost to me, the front strut/shocks are $900.00 plus labor..I haven't done this repair yet because of financial burden I have already paid for repair listed. Everything I have stated in this description of my experience is true and I have records to prove it. The intent of this description is to get attention brought to Lasco ford in Fenton for poor dealer practices. You can contact me at neiljschattilly@yahoo.com if you would like to know more about my dealings with Lasco service. More