Lasco Ford

Service sucks. I made an appointment a week before i dropped it off for service. Still not on hoist 1 week after my drop off. When will they work on it???? I made an appointment a week before i dropped it off for service. Still not on hoist 1 week after my drop off. When will they work on it???? More

Awesome experience! What a great purchasing experience. Richard was friendly and very helpful throughout the entire process!!! We were very satisfied with the entire pr What a great purchasing experience. Richard was friendly and very helpful throughout the entire process!!! We were very satisfied with the entire process from start to finish. More

Good Service! I came there with an idea of what I wanted. The salesman Richard Alaniz found what I was looking for. They where friendly. Thank you! I came there with an idea of what I wanted. The salesman Richard Alaniz found what I was looking for. They where friendly. Thank you! More

Very helpful salespeople Richard Alinaz and Chris Medel were very helpful. Richard completed most of the sale and Chris was able to finish the paperwork, later in the evening Richard Alinaz and Chris Medel were very helpful. Richard completed most of the sale and Chris was able to finish the paperwork, later in the evening. More

''VERY HAPPY'' This was a top notch purchasing experience, everything went great Richard Alaniz did very well at meeting all my shopping needs.... thank you very muc This was a top notch purchasing experience, everything went great Richard Alaniz did very well at meeting all my shopping needs.... thank you very much RICHARD ALANIZ and the crew at LASCO FENTON........ I would recommend this great place..... More

Excellent service. Our salesman, Richard Alaniz took great care explaining the application process. Very helpful and friendly. I would recommend him to anyone looking Our salesman, Richard Alaniz took great care explaining the application process. Very helpful and friendly. I would recommend him to anyone looking for a car. Thanks for all your help Richard. Blake Boan, the fiance officer was also very helpful explaining the complicated finance process. He took his time and answered every question. Very personable. Everyone at the dealership had a smile and were friendly. Great place to do business. More

Not a happy experience. I arrived this morning to 8:20 AM and was asked if I had a appointment. I said that you don't take appointments. Apparently they do now, although I wa I arrived this morning to 8:20 AM and was asked if I had a appointment. I said that you don't take appointments. Apparently they do now, although I wasn't notified even though I purchased my car there and purchased a service plan. Anyway the service advisor said he could put me in at the 8:45 AM slot. He never bothered to introduce himself- I take it his name is Tom because that was on the paperwork. After waiting until 9:55AM I asked about my car and he said appointments come first, I told him I wasn't waiting any longer. He returned with my keys and said my car was out front. He then asked if I wanted to make a future appointment. I said I would when my car is due again for a oil change. He told me it wasn't done at all today So for almost two hours I sat in the waiting room and no one bothered to update me or touch my car. I walked over to the sales floor and asked for someone that could help me with a service problem. I was greeted by Amber Yovich. I told her how upset I was, not to mention I wasn't feeling well, drove a half hour to get there and my car wasn't touched. Amber arranged to have someone drive me home and have my oil changed. John ( the driver) was very nice. My car was returned to my home a hour later. The reason I'm giving 2 stars is because of Amber, and the driver John, otherwise I'd have given one star. I work myself in a customer service and pride myself on having positive relationships. If I hadn't bought this service plan I'd never return here period. More

Great experience polite and friendly salesman prompt service great location credit check and application process was smooth and uncomplicated showroom was clean and i polite and friendly salesman prompt service great location credit check and application process was smooth and uncomplicated showroom was clean and inviting super excited about new car More

Service Update Kudos to Andrew and his service team. He turned an experience around for me that meant more than he knows. They went above and beyond to set things st Kudos to Andrew and his service team. He turned an experience around for me that meant more than he knows. They went above and beyond to set things straight and I greatly appreciate it. More

Terrible sale skills Got an email saying they could put me in a new model vehicle at the same payment I was at or even lesser with zero down well guess what that couldn't Got an email saying they could put me in a new model vehicle at the same payment I was at or even lesser with zero down well guess what that couldn't even come close to what I was paying I would say there email was kind of misleading but they will say anything to get you in the door so buyers beware with this dealership . More